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Ecommerce Customer Care Representative Jobs in Indiana

Customer Care Representative Jobs
By Ritter Communications At , Jonesboro, Ar
Ability to manage personal and work-related stress effectively; demonstrates effective time management skills exhibits patience;
Demonstrates effective time management by prioritizing daily work activities
Remains current with changing trends in the telecommunications industry and services / products offered by Ritter Communications;
Demonstrates adequate product knowledge and possesses ability to troubleshoot service issues for voice, data, and video;
Shares lessons learned with team members, providing information that can be used for new hire training or expanding others’ knowledge;
Demonstrates initiative to complete other departmental responsibilities during slower call volume/walk-in traffic times;
Customer Care Representative Jobs
By Elevance Health At Greater Indianapolis, United States
You will partner internally to create a seamless experience for our customers and resolve potential issues.
Ability to obtain your Associate’s or Bachelor’s degree or further your education with tuition reimbursement.
National +50 Miles away from nearest PulsePoint, National +50 Miles away from nearest PulsePoint
A career path with opportunity for growth
Affordable Health Insurance, Dental, Vision and Basic Life
401K match, Paid Time Off, Holiday Pay

Are you looking for an exciting job opportunity that allows you to help customers and make a difference? We are looking for an Ecommerce Customer Care Representative to join our team and provide exceptional customer service to our online shoppers. If you have a passion for helping others and a knack for problem-solving, then this is the job for you!

What is Ecommerce Customer Care Representative Skills Required?

• Excellent customer service skills
• Excellent written and verbal communication skills
• Ability to multi-task and prioritize tasks
• Ability to work independently and as part of a team
• Proficiency in Microsoft Office Suite
• Knowledge of ecommerce platforms

What is Ecommerce Customer Care Representative Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of ecommerce platforms

What is Ecommerce Customer Care Representative Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of ecommerce platforms
• Knowledge of customer service software, databases, and tools

What is Ecommerce Customer Care Representative Experience?

• Previous customer service experience
• Previous experience in an ecommerce customer service role

What is Ecommerce Customer Care Representative Responsibilities?

• Respond to customer inquiries via phone, email, and chat
• Troubleshoot customer issues and provide solutions
• Process orders and returns
• Update customer accounts and records
• Provide product information and recommendations
• Resolve customer complaints in a timely manner
• Follow up with customers to ensure satisfaction