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Dispatcher Customer Service Representative Jobs

Customer Service / Service Dispatcher
By Professor Gatsby's Heating & Cooling At West Berlin, NJ, United States
Excellent phone skills including fielding inbound and outbound customer and technician calls
We want to offer careers not just jobs.
Qualifications For a Customer Service / Service Dispatcher
Able to handle office tasks, such as invoicing, filing, generating reports, obtaining permits, maintaining records, and reordering supplies
Professor Gatsby's Heating & Cooling
full-time Customer Service / Service Dispatcher
Service Dispatcher Jobs
By Waccamaw Heating & Cooling, llc At Pawleys Island, SC, United States

Service Dispatcher Waccamaw Heating & Cooling has been providing HVAC services to the Horry and Georgetown counties for over 15 years! Our team of professionals is dedicated to providing honest ...

Service Dispatcher - Mst
By Pacer Staffing LLC At Oklahoma City, OK, United States

If Payrolled, provide Supplier Name : (No Value)

Shift : Standard Work Day

Customer Service / Service Dispatcher - Remote | Wfh
By Get It Recruit - Transportation At Matthews, NC, United States

Are you ready to take your career to the next level? Join our dynamic team as a Facilities Account Manager and be part of an innovative company that's transforming the way we manage diverse real ...

Field Service Dispatcher Jobs
By Sartorius At , Wilmington
Assigning Field Service Engineers to Service Requests via Service Management System (SMS) in advance with tentative dates
Coordinate with Service Support, Field Service Engineers, and Management on all open service order and onsite activities
Opportunity for international career development: a global network offering seminars and training sessions, expert and manager career paths
Ensure all onsite requirements are met prior to services taking place.
Experience with Microsoft Office (Word, Excel, Outlook)
Effective & efficient written & oral communication skills
Customer Service Representative/ Dispatcher - 2Nd Shift (3:30Pm-12:00Am)
By Bosch Group At , Laredo, 78045
Shape Tomorrow’s World: The future offers many opportunities. Be the first to take advantage of them.
Find Your Place: You know how you can work best. We offer the conditions you need.
Knowledge of what an escalation processes is and reasons
3 - 5 years of experience in a warehouse environment required
Excellent computer skills and working familiarity with multiple software packages, preferably MS Office and SAP ERP software packages
Make Your Mark: Give your job a meaning, with solutions “Invented for Life”
Customer Service Representative I/Ii (Dispatcher/Call-Taker), Grade 13/16
By Montgomery County Government At , Derwood $50,438 - $78,947 a year
The position may be filled at any of the following levels:
The Customer Service Representative will be responsible for, but not limited to the following duties:
• Assisting the public with issues regarding animals.
• Dispatching Animal Services field units using a two-way radio and computer.
• Maintaining records reflecting service locations and statuses.
• Performing other job-related duties as assigned.
Service Dispatcher - Remote
By NEW ERA TECHNOLOGY At ,
At least one year of previous customer service experience required
1 year + related industry experience preferred
Working knowledge of Outlook, Excel, Access and Word; Alert and PDA preferred
28 PTO Days including company holidays
Dispatch work order tickets on a daily basis.
Properly communicate to subcontractor/technician of the items needed in order to complete the installs; work request, job numbers, work requested etc.
Service Dispatcher Jobs
By Godby Heating Plumbing Electrical At Indianapolis, IN, United States
We offer a robust benefits package equal to the big companies while providing a small, family-owned working atmosphere
Geographical knowledge of service area and map reading skill
2+ years of administrative experience
HVAC or related industry experience a plus
Advanced communication skills; written and verbal
Knowledge of dispatching software preferred
Customer Service/Dispatcher Jobs
By POOL CENTURION MANAGEMENT INC At , , Fl $18 - $20 an hour
Work collaboratively with the Operations Managers and field teams to communicate issues and drive to resolution
2 years minimum experience in a client/customer-facing position
Excellent written and verbal communication skills
Demonstrated organizational skills including attention to detail and multi-tasking skills
Build skills in Service Titan platform
Highly skilled in Microsoft Office
Customer Service Dispatcher Jobs
By Ritz Plumbing At , Los Angeles, 90019, Ca $75,000 - $125,000 a year
1+ years customer service experience
Competitive compensation (average annual income of $75,000–$125,000)
Huge Employee Loyalty Reward Program
Company Uniforms with dry cleaning
Company vehicle with fuel cost reimbursement
Abundance of service calls coming in
Service Dispatcher - Remote
By New Era Technology At West Chester, PA, United States
At least one year of previous customer service experience required
1 year + related industry experience preferred
Working knowledge of Outlook, Excel, Access and Word; Alert and PDA preferred
28 PTO Days including company holidays
Dispatch work order tickets on a daily basis.
Properly communicate to subcontractor/technician of the items needed in order to complete the installs; work request, job numbers, work requested etc.
Customer Service / Dispatcher Jobs
By Branscome At Williamsburg, VA, United States
Previous dispatcher experience a plus
Must have general knowledge of highway systems in the region.
Knowledge of GPS technology and Microsoft Office
Excellent communication and organization skills
Assists with scheduling and dispatching of crews and trucks (company and hired).
Provide oversight to ensure all necessary labor, materials, and equipment arrive at each job site in a timely manner.
Service Dispatcher Jobs
By Toyota of Riverside At Riverside, CA, United States
Schedules shop work to facilitate maximum productivity in accordance with dealership policy and the technician skill level required.
Implements and maintains an effective dispatch system.
Prioritizes and controls all comebacks to ensure proper and prompt attention.
Ensures proper repair order documentation, i.e., complaint, cause and correction noted on every repair order with punch time for each operation.
Reviews job status frequently, logging status and reporting any change in time to the appropriate service advisor and technician.
Maintains timely and professional contact with service advisors and technicians.
Dispatcher / Customer Service Jobs
By TekWissen ® At United States
Acquires skills through a combination of formal training and considerable on-the- job experience.
High School, GED or equivalent education and relevant experience.
3+ years of related experience.
Computer skills, computer skills, computer skills.
Must have a basic/fundamental knowledge of Word, Excel, Microsoft programs, know how to Copy/Paste, Right Click/Left Click, etc.
Utilize systems to monitor workflow and load the work to qualified technicians.
Service Coordinator/Dispatcher Jobs
By Texas AirSystems At Schertz, TX, United States
Schedule personnel, materials, sub-contractors and equipment based on project needs, skill sets, and availability
Logs service start-up and service work requirements in job tracking system
Strong PC skills in Microsoft Word, Excel, PowerPoint, and Outlook.
HVAC, Mechanical Contracting, Engineering or Construction industry experience a plus
Reports to Area Service Manager
Coordinates service resources as related to service operations.
Dispatcher/Customer Service - Remote | Wfh
By Get It Recruit - Transportation At Decatur, GA, United States

Are you looking for an exciting opportunity that allows you to work from the comfort of your own home? We have the perfect role for you! We are currently seeking a passionate and detail-oriented ...

Customer Service / Dispatcher Jobs
By Sage Solutions Group At Oak Park, MI, United States
Bachelor's Degree and at least 5 years of experience in a professional customer support role
Strong interpersonal, analytical, and problem-solving skills
Medical, prescription drug, dental, and vision benefits
Dispatch national service requests, preventing and/or managing escalations
Initiate communication with customers to install printer monitoring software
Handle customer inquiries and escalations with a sense of urgency
Customer Service Representative/Dispatcher
By UnifyWork At Cleveland, OH, United States
3 months to 1 year of Related Experience
Career coach available during business hours only (EST).
Check to ensure that appropriate changes were made to resolve customers' problems.
Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
Review claims adjustments with dealers, examining parts claimed to be defective, and approving or disapproving dealers' claims.
Calculate costs of goods or services.
Service Coordinator/Dispatcher Jobs
By Meriton At Phoenix, AZ, United States
Schedule personnel, materials, sub-contractors and equipment based on project needs, skill sets, and availability
Logs service start-up and service work requirements in job tracking system
Strong PC skills in Microsoft Word, Excel, PowerPoint, and Outlook.
HVAC, Mechanical Contracting, Engineering or Construction industry experience a plus
Coordinates service resources as related to service operations.
Generates Work Order Documents, dispatches technicians and notifies customers

Are you looking for an exciting opportunity to use your customer service skills in a fast-paced environment? We are looking for a Dispatcher Customer Service Representative to join our team! As a Dispatcher Customer Service Representative, you will be responsible for providing excellent customer service to our clients, dispatching service technicians, and managing customer accounts. If you are a motivated individual with strong communication and problem-solving skills, this could be the perfect job for you!

A Dispatcher Customer Service Representative is responsible for providing customer service to customers, dispatching drivers, and managing customer accounts.

What is Dispatcher Customer Service Representative Skills Required?

• Excellent customer service skills
• Good communication skills
• Ability to multitask
• Knowledge of dispatching procedures
• Knowledge of customer service principles
• Ability to work in a fast-paced environment
• Ability to work independently
• Computer literacy

What is Dispatcher Customer Service Representative Qualifications?

• High school diploma or equivalent
• Previous experience in customer service or dispatching
• Valid driver’s license

What is Dispatcher Customer Service Representative Knowledge?

• Knowledge of customer service principles
• Knowledge of dispatching procedures
• Knowledge of local geography

What is Dispatcher Customer Service Representative Experience?

• Previous experience in customer service or dispatching

What is Dispatcher Customer Service Representative Responsibilities?

• Respond to customer inquiries in a timely manner
• Dispatch drivers to customer locations
• Manage customer accounts
• Track and monitor driver performance
• Resolve customer complaints
• Provide customer service support
• Maintain accurate records of customer interactions