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Customer Service / Dispatcher Jobs

Company

Branscome

Address Williamsburg, VA, United States
Employment type FULL_TIME
Salary
Category Internet Publishing
Expires 2023-08-24
Posted at 9 months ago
Job Description
Job Title: DISPATCHER for CONCRETE PLANT


Department: Concrete Plant


Reports to: Plant Manager / Yard Foreman


Major Role and Purpose:


  • Assists with scheduling and dispatching of crews and trucks (company and hired).


Description of Duties:


  • Receive and maintain communications with crews regarding job status, problems, customer satisfaction, payment, etc.
  • Track daily activities of trucks and generates operational report.
  • Assists customers in materials purchasing.
  • Provide oversight to ensure all necessary labor, materials, and equipment arrive at each job site in a timely manner.
  • Assign drivers to trucks and provide accurate directions to pickup and delivery facilities.
  • Perform all other duties deemed necessary or assigned by supervisor.
  • Maintain the control board for accuracy.


Education:


  • High School Diploma


Work Experience:


  • Must be able to work well under pressure.
  • Familiar with truck and highway construction activities
  • Knowledge of GPS technology and Microsoft Office
  • Must have general knowledge of highway systems in the region.
  • Previous dispatcher experience a plus
  • Excellent communication and organization skills


Skills Required:


  • GPS Technology.
  • Microsoft Office Applications.
  • Clerical/Organizational.


EOE/M/F/Disability/Vet


About Branscome:


Our Company


For more than 60 years in Virginia, our crews have been safely delivering the infrastructure that our communities are built on. We take immense pride in building the things that you can see, but also those you can’t. Camaraderie in the field, with our clients, and out in the community is the spirit that drives our dedication and commitment to excellence.


Branscome’s vertically integrated services provide a streamlined end-to-end scalable solution for our customers. It’s the satisfaction of a job well done recognition of team effort and the delight of our customers that keep us creating infrastructure and connecting people.


OUR TEAM


When you work for Branscome, you join our innovative team in completing the area’s most important large-scale, fast-track projects. You help us provide excavation, site work, underground utilities, asphalt paving, ready-mix concrete, and more to a slew of satisfied clients, including VDOT, Norfolk International Terminal, numerous local governments, private developers, and corporate entities. At Branscome, workers take pride in their work and inspire each other with their teamwork, innovation, and enthusiasm. This attitude of excellence generates the superior customer service that Branscome is known for.


Branscome benefits include health, dental, vision, life insurance, paid time off, retirement savings and professional development.


EQUAL EMPLOYMENT OPPORTUNITY


When you work for Branscome, you join our diverse, innovative team. Our differences breed the ideas which fuel our success. Every aspect of our relationship with current and potential employees is free from discrimination and harassment based on race, color, religion, sex, national origin, age, genetic information, disability, veteran status, sexual orientation, gender identity, or any other category protected by applicable law. This pertains not only to initial employment and working conditions but also to all actions affecting hiring, promotions and transfers, training (including apprenticeship and pre-apprenticeship when required), compensation, benefits, and termination of employment. Adherence to this policy and compliance with the law is expected of all employees.


If you need assistance completing the online application process, please contact the Human Resources department at (757) 229-2504.


Branscome EEO Statement


Branscome is an Equal Opportunity Employer. It is the policy of this Company to assure that


applicants are employed, and that employees are treated during employment, without regard


to their race, religion, sex, color, national origin, age, disability, genetic information, military or


veteran status, sexual orientation, gender identity, and any other characteristic protected by


law. Such action shall include: employment, upgrading, demotion, or transfer; recruitment or


recruitment advertising; layoff or termination; rates of pay or other forms of compensation;


and selection for training, including apprenticeship, pre-apprenticeship, and/or on-the-job


training.


Branscome is in compliance with local, state, and federal laws and regulations and ensure


equitable opportunities in all aspects of employment. Branscome will provide reasonable


accommodation to all applicants who require assistance completing the online application


process. If you are an individual with a disability and require a reasonable accommodation to


complete any part of the application process, or are limited in the ability or unable to access or


use this online application process and need an alternative method for applying, please email


[email protected] for assistance.


We are committed to finding reasonable accommodations for candidates with special needs or


disabilities during our recruiting process. Learn more:


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