Dispatcher Customer Service Representative Jobs in South Carolina , Employment

Are you looking for an exciting opportunity to use your customer service skills in a fast-paced environment? We are looking for a Dispatcher Customer Service Representative to join our team! As a Dispatcher Customer Service Representative, you will be responsible for providing excellent customer service to our clients, dispatching service technicians, and managing customer accounts. If you are a motivated individual with strong communication and problem-solving skills, this could be the perfect job for you!

A Dispatcher Customer Service Representative is responsible for providing customer service to customers, dispatching drivers, and managing customer accounts.

What is Dispatcher Customer Service Representative Skills Required?

• Excellent customer service skills

• Good communication skills

• Ability to multitask

• Knowledge of dispatching procedures

• Knowledge of customer service principles

• Ability to work in a fast-paced environment

• Ability to work independently

• Computer literacy

What is Dispatcher Customer Service Representative Qualifications?

• High school diploma or equivalent

• Previous experience in customer service or dispatching

• Valid driver’s license

What is Dispatcher Customer Service Representative Knowledge?

• Knowledge of customer service principles

• Knowledge of dispatching procedures

• Knowledge of local geography

What is Dispatcher Customer Service Representative Experience?

• Previous experience in customer service or dispatching

What is Dispatcher Customer Service Representative Responsibilities?

• Respond to customer inquiries in a timely manner

• Dispatch drivers to customer locations

• Manage customer accounts

• Track and monitor driver performance

• Resolve customer complaints

• Provide customer service support

• Maintain accurate records of customer interactions