Customer Service / Service Dispatcher - Remote | Wfh

Are you ready to take your career to the next level? Join our dynamic team as a Facilities Account Manager and be part of an innovative company that's transforming the way we manage diverse real estate portfolios! This role brings together your passion for customer service, your knack for organization, and your skills in communication.
What You'll Be Up To
As a Facilities Account Manager, you'll be the go-to problem solver for our clients. You'll take charge of processing requests for facility services with finesse and precision, making sure everything flows seamlessly. Your day-to-day will involve building and nurturing relationships with our clients and vendors, ensuring that their expectations are not just met, but exceeded. You'll be like a conductor, orchestrating the entire life cycle of work orders, from initial request to successful completion.
What We're Looking For
Customer-Centric Mindset: Your heart is in the right place – focused on delivering top-notch service to our clients. You thrive in a customer-oriented environment and take pride in leaving everyone satisfied.
Communication Pro: You're a maestro of communication, translating client needs into clear instructions for our skilled technicians. Whether it's on the phone or via email, your words have a way of building bridges.
Problem-Solving Dynamo: Challenges don't scare you; they inspire you. You're quick on your feet, finding creative solutions to unexpected hiccups and turning them into opportunities.
Captain of Coordination: Juggling multiple balls? No problem! You're a coordination superstar, managing high volumes of communication and inputting data like a champ.
Relationship Builder: You're not just a Facilities Account Manager; you're also a relationship cultivator. You'll nurture strong connections with both our clients and our hardworking vendors and technicians.
Tech-Savvy: Excel, Word, PowerPoint – you handle them like a pro. Your PC skills are impressive, and you're not afraid to use technology to streamline processes.
What's In It For You
Flexibility: After completing training, enjoy the perks of a partially remote role that gives you the freedom to balance work and life.
Competitive Package: We believe in rewarding hard work. You'll receive a competitive compensation plan, medical, dental, and vision benefits, plus a 401k plan with matching contribution.
Growth Potential: Opportunity knocks! Join one of the fastest-growing private companies, and watch your career possibilities expand.
Innovation Hub: Be part of an innovative company that's pushing boundaries in construction and facility management. Your ideas and talents will find a welcome home here.
Don't miss out on this exciting chance to be part of a team that's making waves in the industry. If you're ready to step up, seize opportunities, and grow with us, we want to hear from you. Apply now to embark on this thrilling journey!
Employment Type: Full-Time
Salary: $ 40,000.00 49,999.00 Per Year