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Dispatcher Customer Service Representative Jobs in New Jersey

Customer Service / Service Dispatcher
By Professor Gatsby's Heating & Cooling At West Berlin, NJ, United States
Excellent phone skills including fielding inbound and outbound customer and technician calls
We want to offer careers not just jobs.
Qualifications For a Customer Service / Service Dispatcher
Able to handle office tasks, such as invoicing, filing, generating reports, obtaining permits, maintaining records, and reordering supplies
Professor Gatsby's Heating & Cooling
full-time Customer Service / Service Dispatcher
Customer Service Rep (Csr) / Hvac Dispatcher
By Allied Experts Heating & Air Conditioning At Cherry Hill, NJ, United States
Minimum 1 years' of dispatcher experience
Construction experience is preferred, but not required.
Can operate Microsoft Office Suites
full-time Customer Service Rep (CSR) / HVAC Dispatcher
medical plans, company-paid life insurance, additional insurance plans, paid time off (PTO), and paid holidays.
A DAY IN THE LIFE OF A CUSTOMER SERVICE REP (CSR) / HVAC DISPATCHER

Are you looking for an exciting opportunity to use your customer service skills in a fast-paced environment? We are looking for a Dispatcher Customer Service Representative to join our team! As a Dispatcher Customer Service Representative, you will be responsible for providing excellent customer service to our clients, dispatching service technicians, and managing customer accounts. If you are a motivated individual with strong communication and problem-solving skills, this could be the perfect job for you!

A Dispatcher Customer Service Representative is responsible for providing customer service to customers, dispatching drivers, and managing customer accounts.

What is Dispatcher Customer Service Representative Skills Required?

• Excellent customer service skills
• Good communication skills
• Ability to multitask
• Knowledge of dispatching procedures
• Knowledge of customer service principles
• Ability to work in a fast-paced environment
• Ability to work independently
• Computer literacy

What is Dispatcher Customer Service Representative Qualifications?

• High school diploma or equivalent
• Previous experience in customer service or dispatching
• Valid driver’s license

What is Dispatcher Customer Service Representative Knowledge?

• Knowledge of customer service principles
• Knowledge of dispatching procedures
• Knowledge of local geography

What is Dispatcher Customer Service Representative Experience?

• Previous experience in customer service or dispatching

What is Dispatcher Customer Service Representative Responsibilities?

• Respond to customer inquiries in a timely manner
• Dispatch drivers to customer locations
• Manage customer accounts
• Track and monitor driver performance
• Resolve customer complaints
• Provide customer service support
• Maintain accurate records of customer interactions