Director Of Customer Care
By RPM Living At United States
5+ years of experience in an operations management and/or call center management role
Oversee a dedicated team within our customer relationship management tool to ensure prompt, courteous, and efficient communication with prospective renters.
Bachelor's degree from four-year college or university or equivalent combination of education and experience
Prior multifamily industry experience strongly preferred
Firsthand experience working with call centers and virtual teams is a plus
Set performance goals, monitor progress, and implement strategies to enhance team efficiency, effectiveness, and overall customer satisfaction.
Director Of Service Delivery
By StratusGrid At Chattanooga, TN, United States
Leadership Skills: Strong leadership and management skills, capable of inspiring, mentoring, and leading cross-functional teams toward successful outcomes
Operational Efficiency: Streamline operational processes, methodologies, and tools to ensure efficient service delivery, resource utilization, and project management across the departments
Resource Management: Effectively manage budgets, staffing levels, and resource allocation to optimize productivity and ensure successful project outcomes
Customer Focus: Proven track record in maintaining exceptional customer satisfaction through effective communication, relationship management, and service excellence
Communication: Excellent verbal and written communication skills, with the capacity to convey complex technical concepts to diverse audiences
Collaboration: Skilled at building collaborative relationships with internal teams, clients, and partners
Director, Product Management - Care Delivery
By Included Health At , Remote
Influence the craft of product management across the company
As a Director of Product Management, you will:
Be responsible for the member experience of accessing care through our mobile and web apps
Work closely with engineering, design, and data teams in delivering amazing experiences for our members and clinicians
Manage and grow a team of amazing product managers
Transform the way that millions of people experience healthcare
Care Delivery Care Coordinator
By Oshi Health At , Remote $45,760 - $52,000 a year
Minimum of 2-3 years experience working in a healthcare coordination, care or case management role, preferably in a digital healthcare environment
Engage members post-onboarding to provide education about insurance benefits design and cost-share as related to internal Oshi services.
Manage key reports and track relevant data to identify successes and drive refinements in operational processes.
Openness and ability to cross-train in additional care coordination tasks and responsibilities to support full cycle member engagement.
Excellent verbal and written communication skills required.
Well organized, ability to manage multiple projects at once, eye for details, and collaborate within and across teams
Care Delivery Care Coordinator
By Oshi Health At Dallas, TX, United States
Minimum of 2-3 years experience working in a healthcare coordination, care or case management role, preferably in a digital healthcare environment
Engage members post-onboarding to provide education about insurance benefits design and cost-share as related to internal Oshi services.
Manage key reports and track relevant data to identify successes and drive refinements in operational processes.
Openness and ability to cross-train in additional care coordination tasks and responsibilities to support full cycle member engagement.
Excellent verbal and written communication skills required.
Well organized, ability to manage multiple projects at once, eye for details, and collaborate within and across teams
Care Delivery Care Coordinator
By Oshi Health At Portland, OR, United States
Minimum of 2-3 years experience working in a healthcare coordination, care or case management role, preferably in a digital healthcare environment
Engage members post-onboarding to provide education about insurance benefits design and cost-share as related to internal Oshi services.
Manage key reports and track relevant data to identify successes and drive refinements in operational processes.
Openness and ability to cross-train in additional care coordination tasks and responsibilities to support full cycle member engagement.
Excellent verbal and written communication skills required.
Well organized, ability to manage multiple projects at once, eye for details, and collaborate within and across teams
Director Of Priority Care
By Vytalize Health At North, SC, United States
Minimum of 5 years of progressive experience in healthcare management, with a focus on clinical services and operations.
Minimum of 2 years of home health case management experience, highly preferred
Proven track record of successful leadership, team management, and fostering a positive work culture. Strong decision-making and problem-solving abilities.
Manage and mentor a team of direct reports to promote a positive culture of collaboration and teamwork.
Monitor and ensure compliance with regulatory requirements and accreditation standards.
Manage departmental budgets and resources to optimize financial performance.
Director Of Delivery Operations
By Transgistics Talent Acquisition At New Jersey, United States

DO NOT APPLY IF YOU ARE NOT CURRENTLY IN OPERATIONAL LEADERSHIP FOR HOME DELIVERY

Delivery Director Jobs
By Quinnox At Atlanta, GA, United States
Ideal Candidate will also have the following technical experience in a delivery management role:
Preferred experience working with Insurance industry clients. Ideally experience in employee benefits and disability insurance.
On Site Resource Management, hiring
Talent Leverage, Management & Development.
Experience working and navigating in a multi-vendor environment
Experience managing contractor and sub-contractors leading them to common Quinnox goal
Delivery Director Jobs
By Perficient At Houston, TX, United States
Experience with recruiting, personnel management, team development and performance reviews.
Manage the invoicing, backlog and resource management activities for the assigned consulting engagements.
Produce key project management deliverables such as project charters, project plans, resource plans, risk mitigation plans, change management plans, etc.
Participate on client engagement steering committees as necessary to set client expectations and issue and resolution management.
Manage the technical, business and personnel aspects of consulting engagements.
Serve as the day-to-day Project Manager or Program Manager Advisor for one or more of our larger, more strategic clients/engagements.
Director Of Customer Care
By JBT Corporation At Philadelphia, PA, United States
Strong communication and people management skills. Ability to inspire others and sell new ideas upwards and downwards the organization.
Strategic business segments management and enterprise programs
Equipment lifecycle management, software asset management
Implement ambidextrous management pursuing both short-term priorities while nurturing long-term growth initiatives.
Strong leadership ability to manage fast growing team, while implementing a compelling change management agenda.
Competitive salary and benefits – medical, dental, vision
Director Of Care Transitions
By Elevation Health and Rehabilitation Center At Englewood, CO, United States

POSITION SUMMARY The purpose of this position is to manage and increase a facility's census by establishing, developing, and maintaining relationships with hospitals, physicians, insurers, and ...

Director Of Delivery Jobs
By RS21 At , Remote $150,000 - $185,000 a year
Supports empowers, and advocates for project managers and project support team by providing mentorship, motivation, cross-training, and upskilling
Client-centric mindset; ability and aptitude to be client-facing; understanding of client-facing project management needs
Strategy: manages/reports on/improves delivery-related performance metrics that directly support the company’s goals;
Ensures that projects have appropriate requirements, account leadership representation, and specifications for successful implementation
Experience in pre-sales business development and post-sales implementation
Data-driven and data-fluent uses data to develop and manage the internal delivery strategy and key delivery metrics for rapid-growth startup org
Delivery Director Jobs
By Globant At United States
Strong project and process management skills, including proven ability to manage multiple projects simultaneously.
Executive management of dependencies and risks, and
Lead, coach and influence top management (CEO, COO, CIO) from a variety of company types (large organizations, disruptive start-ups)
Strong communication skills including experience in developing C-suite presentations.
Broad understanding of current technology practices (Agile, Cloud Computing/SaaS, Enterprise Data Management, etc.)
Ability to effectively interact with & earn trust of peers and senior management across the organization.
Director Of Customer Care
By LaundryLux At Inwood, NY, United States
Knowledge and experience in account management, order processing, fulfillment procedures, sales, and logistics.
Define and optimize our customer experience lifecycle. Own end-to-end order management.
Possess a strong management presence and leadership ability, with communication and interpersonal skills that inspire and motivate leaders and teams
Work with sales management to align on strategies, coverage plans, and account dynamics.
Develop and drive consistency throughout day-to-day tactical operations by identifying standards, tools, best practices, process knowledge, and communication.
Manage our PNCs (Product Number Codes) and Price Lists.
Director, Site Of Care
By Horizon At California, United States
Minimum of 8 years pharma/medical industry experience and/or 4+ years people management experience required.
National and/or regional infusion service providers (i.e.; SPP’s, Infusion Management Companies)
Demonstrates ability to lead, inspire and empower an associate director team towards meeting and exceeding management by objectives.
Lead and manage a team of Associate Directors supporting site of care accounts
Direct experience with identifying, activating and creating accountability wiht sites of care in various infusion service areas such as:
Experience in infused therapies required; rare disease experience preferred.
Director Of Agile Delivery
By Salesforce At , San Francisco, 94105, Ca
Empower others to adopt and adapt Salesforce Agile guidelines (e.g., Release planning, DoR, DOD, role excellence and responsibilities.)
Support internal certification and continuing growth of team Scrum Leads and Product Owners.
12+ years of experience in technology organizations.
5+ years of large-scale Agile coaching experience with methods such as XP, Scrum, Lean, or Kanban.
Hands-on experience applying Agile/Lean methodologies within product, infrastructure, hardware, and/or operational environments.
Deep knowledge of Agile principles and practices and the ability to transfer that understanding at all levels of the organization.
Delivery Director Jobs
By UST At California, United States
● Strong problem-solving skills and the abilities to analyse quantitatively, scope technical
requirements and effectively prioritize program deliverables are essential
● Experience working with Agile delivery methods and collaboration tools.
● Experience in writing, reviewing, and finalizing statements of work
● Identify training needs of the team to re-skill and close staffing needs for upcoming engagements.
● Manage aspirations of the team, provide feedback regularly on the performance and keep the
Delivery Director Jobs
By Nortal Americas At Washington, United States
● 10+ years of people management experience.
● Strong experience with delivering fixed-scoped projects including prior project management experience.
Guide teams to deliver projects using the appropriate agile project management methodologies:
Ensure team is operating at standards that provide predictability (story quality, task assignments, status management, burndown accuracy, etc.)
Review the finances and delivery operations for assigned projects and/or account(s) including project profitability and financial predictability.
Leverage product development knowledge to influence roadmaps and successfully engage at a programmatic level.
Care Delivery Care Coordinator
By Oshi Health At Phoenix, AZ, United States
Minimum of 2-3 years experience working in a healthcare coordination, care or case management role, preferably in a digital healthcare environment
Engage members post-onboarding to provide education about insurance benefits design and cost-share as related to internal Oshi services.
Manage key reports and track relevant data to identify successes and drive refinements in operational processes.
Openness and ability to cross-train in additional care coordination tasks and responsibilities to support full cycle member engagement.
Excellent verbal and written communication skills required.
Well organized, ability to manage multiple projects at once, eye for details, and collaborate within and across teams

Are you an experienced healthcare professional looking for an opportunity to lead a team of dedicated care providers? We are looking for a Director of Care Delivery to join our team and help us provide the highest quality of care to our patients. You will be responsible for developing and implementing strategies to ensure the delivery of quality care, managing the budget and resources, and leading the team to success. If you have a passion for healthcare and are looking for a rewarding career, this is the perfect job for you!

Overview:

The Director of Care Delivery is responsible for overseeing the delivery of quality care to patients in a healthcare setting. This includes managing the staff, developing and implementing policies and procedures, and ensuring compliance with all applicable regulations. The Director of Care Delivery is also responsible for ensuring that the organization meets its goals and objectives in terms of patient care.

Detailed Job Description:

The Director of Care Delivery is responsible for the overall management of the care delivery process. This includes developing and implementing policies and procedures, managing staff, and ensuring compliance with all applicable regulations. The Director of Care Delivery is also responsible for ensuring that the organization meets its goals and objectives in terms of patient care. The Director of Care Delivery is responsible for developing and maintaining relationships with other healthcare providers, such as physicians, nurses, and other healthcare professionals. The Director of Care Delivery is also responsible for developing and maintaining relationships with patients and their families.

What is Director Of Care Delivery Job Skills Required?

• Leadership: The Director of Care Delivery must have strong leadership skills in order to effectively manage staff and ensure that the organization meets its goals and objectives.
• Communication: The Director of Care Delivery must be able to effectively communicate with staff, patients, and other healthcare providers.
• Organizational Skills: The Director of Care Delivery must be able to effectively organize and manage the care delivery process.
• Problem-Solving: The Director of Care Delivery must be able to identify and resolve problems in a timely manner.
• Interpersonal Skills: The Director of Care Delivery must be able to effectively interact with staff, patients, and other healthcare providers.

What is Director Of Care Delivery Job Qualifications?

• Bachelor’s degree in healthcare administration, business administration, or a related field.
• Master’s degree in healthcare administration, business administration, or a related field.
• Five or more years of experience in healthcare administration or a related field.
• Knowledge of healthcare regulations and standards.
• Knowledge of healthcare management principles and practices.
• Knowledge of patient care delivery processes.
• Knowledge of healthcare information systems.
• Ability to effectively manage staff and resources.
• Ability to effectively communicate with staff, patients, and other healthcare providers.
• Ability to effectively organize and manage the care delivery process.

What is Director Of Care Delivery Job Knowledge?

• Knowledge of healthcare regulations and standards.
• Knowledge of healthcare management principles and practices.
• Knowledge of patient care delivery processes.
• Knowledge of healthcare information systems.