Director Of Care Transitions

POSITION SUMMARY The purpose of this position is to manage and increase a facility's census by establishing, developing, and maintaining relationships with hospitals, physicians, insurers, and community organizations that generate resident admissions. Conducts physical assessments and/or screening of potential resident. DUTIES AND RESPONSIBILITIES In accordance with facility and district sales plans, must develop and execute tactics to maximize admissions of residents requiring a sub-acute level of care including regular contact with potential referral sources including hospitals, physicians, insurers, case management companies and health care agencies. Maintains an 80% conversion ratio from referrals to admissions. Serves as a key member of the facility sales team by assisting other members with coordination of sales calls to key accounts. Conducts industry analysis annually and local market analysis quarterly. Completes the business development tool (sales plan) weekly. Ensures admission screening of potential residents, determines level of care, services required, equipment needs and insurance coverage, as appropriate. Ensures company processes are followed to ensure the clinical and financial approval process in a timely manner. Coordinates admissions with appropriate departments and staff. Directs efforts to the managed care industry by setting up appointments with case managers and explaining the services provided. Contacts local community agencies to generate a positive image and encourage word-of-mouth referral activities. Maintains up-to-date knowledge of current regulations governing Medicare / Medicaid and private insurance company reimbursement processes. Ensures all required records are maintained and submitted, as appropriate, in an accurate and timely. Ensures 80% of time is spent outside the building on census development in the local market. Participates in weekly sales team meetings, reporting regularly on referral development and progress on targets. Expected to attend Sava University to obtain sales tactics and techniques to allow for success in the role. The above listing of duties and responsibilities are not intended to be all-inclusive but rather to serve as a description of the range of duties and general nature of the position. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. KNOWLEDGE, SKILLS, ABILITIES & QUALIFICATIONS Bachelor's Degree in marketing or 4+ years of relevant work experience. One to Three (1-3) years' experience in health care, long-term care industry or insurance sales/marketing. One (1) year experience with proposal development process. Public relations experience, preferred Strong technical writing skill Familiarity with medical terminology. Superior presentation skills - both one on one and in a group setting. Proficient in Microsoft Office Suite (Word, Excel, PowerPoint). SUPERVISORY RESPONSIBILITIES Supervises the marketing staff and others for whom they are administratively or professionally responsible for admissions in accordance with company policy and procedure.