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Customer Support Representative Jobs in Miami-Dade, Florida

Customer & Sales Support Representative
By LC EXCLUSIVE At Miami, FL, United States
Present, promote and sell products using proven sales techniques to prospective customer
Ability to interact, communicate and negotiate effectively.
Address customer inquiries in a positive, friendly manner.
Collaborate with other departments to develop workable business solutions to customer satisfaction issues.
A high school diploma or GED equivalently.
Internet savvy- Must know how to use the internet
Customer Support Representative Jobs
By Reebelo At Miami, FL, United States
Deliver a positive customer experience through prompt and well-structured responses to customer feedback, problems, queries or complaints.
At least 2 years experience in a customer-facing role servicing the US market. Preferably within multichannel environment (email, phone, chat)
Experience with Zendesk or similar ticketing systems.
Communicate effectively across all channels, including Email, Phone calls and Online Chat.
Maintain high customer satisfaction levels and drive other related metrics (average response time, average resolution time, multi touch tickets etc.)
Test/validate new customer service features as they come online or within our support system (Zendesk)
Customer Support Representative Jobs
By Thales At Orlando, FL, United States
Responsible for the WIP management of each assigned customer. First point of customer contact.
Works the Account Management Team (AMT) members to drive understanding and tracking of customer products and fleets.
Certification/Associates Degree required or (equivalent work experience).
Utilizes web based tools as needed to manage customer accounts. Ex. AeroExchange, ILS, etc.
Additional duties as assigned by team leader / Customer Support Manager.
Minimum of 4 years of direct Customer Service related experience, preferably within Aerospace, Electronics and or sales background helpful.
Customer Support Representative - Remote | Wfh
By Get.It Recruit - Administrative At Orlando, FL, United States

We are excited to announce an incredible opportunity for an enthusiastic and compassionate individual to join our team as an Entry-Level Customer Support Representative! As a valued member of our ...

Customer Support Representative, Fiverr Enterprise
By Fiverr At Orlando, FL, United States
Collaborate with different teams in the company, such as Customer Success, Product, R&D, Finance
Work closely with our team leads and shift managers to ensure customer satisfaction.
Excellent communication and problem-solving skills
Excellent written and verbal communication skills in English
Experience using Zendesk or other CRM tools
Our work model is hybrid, combining remote and on-site work
Customer Service Representative-Tech Support-Boca Raton Wah
By Teleperformance At , Boca Raton, 33431, Fl
Full Benefits (Medical, Dental, Vision, 401k and more)
Have excellent communications skills, both oral and written
Ability to work remotely in a virtual team environment
Employee wellness and engagement programs
Connect with customers via phone/email/chat/and or social media to resolve their questions or concerns
Calmly attempt to resolve and de-escalate any issues
Customer Support Representative Jobs
By Instructional Empowerment At Blairsville, PA, United States
1-3 years of experience of the same or similar position
Here’s the schedule you’ll work and the total compensation & Benefits package:
Updating contact information for accounts.
Escalate customer inquiries when needed.
Responsible for inbound and outbound calls with customers.
Responsible for technical support including but not limited to password resets and system navigation.
Customer Support Representative L2 (Seasonal)
By SupportNinja At Austin, TX, United States
Experience using and updating a Knowledge Management System
Experience using a CRM system or similar tool to manage customer interactions.
Write at least ten informative and accurate weekly knowledge base articles to help customers solve their problems.
Sees tasks through to completion and offers support as needed
Previous experience in customer support, preferably in a SaaS company.
Ability to manage multiple tasks and priorities in a fast-paced environment.
Customer Success & Support Representative
By Sock Club At Austin, TX, United States
Strong attention to detail coupled with exceptional time management skills
Knowledge Base Cultivation: Cultivate a comprehensive knowledge base for both internal and external stakeholders, offering self-help opportunities that enhance efficiency.
Experience with CRM software (HubSpot knowledge a plus) and Zoom/video conferencing tools
Excellent written and verbal, communication and interpersonal skills
Health, dental, and vision benefits package
Strategic Portfolio Development: Formulate and oversee the cultivation of client portfolios, fostering relationships built on trust and collaboration.
Customer Support Representative Jobs
By Linden Lab At Duluth, GA, United States
6 months of experience in customer facing environments (retail/support) or a related field; experience in the gaming industry is a plus.
Excellent verbal, written and listening communication skills
High school diploma, some college preferred, but we will consider candidates with a higher level customer facing work experience only.
Hybrid in-office and work-remote role
Effective and thoughtful responses to customer inquiries regarding billing, product features, and account access via telephone and support ticket
Partnership with other Customer Support team members to collaborate to address sensitive customer issues
Remote Customer Support Representative
By LC EXCLUSIVE At California, United States
Previous experience in customer service is a plus, but not required
Ability to interact, communicate and negotiate effectively.
Address customer inquiries in a positive, friendly manner.
A high school diploma or GED equivalently.
Must have a smartphone with internet access, laptop recommend but not required
Chat Support / Customer Support Representative
By InfiCare Software Technologies At Raleigh, NC, United States

Hi Hope you are doing great. InfiCare has been providing Contingent Staffing and Direct Hire staffing services to its clients across the US and in four continents Since 2001. Starting from a modest ...

Customer Support Representative 2 Jobs
By Deacero USA, Inc At Poplar Bluff, MO, United States
Experience with Customer Relationship Management (CRM) software is a plus
At least 2 years of experience in customer service or a related field
Excellent communication skills, both written and verbal
Knowledge of Microsoft Office Suite
Responding promptly to customer inquiries
Communicating with customers through various channels including phone, email, and chat
Customer Support Representative Jobs
By Wisper Internet At Belleville, IL, United States
Adaptable to fast-paced environment & able to prioritize job duties
1+ year customer service experience
This position is eligible for Work from Home
To Hire And Retain Employees Who Exemplify Our Core Values, Wisper Offers
401(k) plan with up to 4% company match
Long & short-term disability insurance
Customer Support Representative Jobs
By Rockbot At Oakland, CA, United States
Excellent time management skills; comfortable multi-tasking
Create an amazing experience for all customers
Excellent written and verbal communication skills
A can-do attitude and amazing problem solving skills
Must be able to work Eastern Standard Time to qualify*
Have upbeat communication on incoming customer emails, calls, and chats regarding billing issues, product problems, service questions, and general client concerns
Customer Support Representative I -7Am-3:30Pm Pt (Remote-Usa)
By Ambry Genetics At Aliso Viejo, CA, United States
Software Skills - Working knowledge of Microsoft Office, Google Chrome, and internet usage required. Salesforce or other case management software preferred.
Demonstrates two or more of the following skills and abilities:
Minimum of 2-3 years of experience in a customer-facing role or data entry is required.
TECHNICAL COMPETENCIES (Skill, Abilities and Capabilities):
Communicate intermediate knowledge of Ambry products and systems to internal teams.
Displays preliminary billing and insurance knowledge.
Customer Support Representative - Remote | Wfh
By Get It Recruit - Healthcare At Houston, TX, United States

We're looking for a dedicated and friendly Customer Service Support Representative to join our team and assist customers in ensuring seamless equipment setup, operation, and inventory management. In ...

Customer Support Representative (Remote)
By quip. At United States
Exposure to business theory, business process development, governance processes, management, and administrative operations.
1+ years of virtual customer care or support experience.
Familiarity with consumer privacy and payments industry compliance requirements.
Strong people skills — you are friendly, empathetic, and a good listener and you’re invigorated by constant personal interaction.
Ability to set and manage priorities judiciously
Excellent written and oral communication skills
Lead Customer Support And Sales Representative
By Limitless Horizon At Darien, CT, United States
Communicate effectively with customers, fellow employees, and management.
Be knowledgeable and familiar with the surrounding businesses to track competitors' tactics.
Previous customer service/ cashier experience in a retail environment
Grow our clients' accounts monthly with continuous improvement and increases.
Responsible for customer service, price setting, promoting listings, and identifying products.
Maintain and build positive relationships with vendors, suppliers, and customers
Customer Support Representative (On-Site)
By Vaco At Cypress, CA, United States
Ideal for those looking for entry-level position in the general field of customer service and/or automotive finance.
Experience with customer service and problem resolution preferred.
Daily filing of open files, letters, as well as sorting of mail.
Process outgoing letters to be mailed.
Prepare files for shipment to off- site imaging and storage facility, completing transmittal logs.
Assist departments with miscellaneous office tasks.
Customer Support Representative Jobs
By M.Coast Enterprise At Whittier, CA, United States
Desired Skills, Experience, and Qualifications:
Knowledge of our client’s products and staying up to date with any new promotions they may be offering
Other duties within the scope, spirit, and purpose of the job, as requested by management
Requires great customer service skills, sales, and closing skills as well as purposeful follow-up skills
Knowledge of each territory location, community and ability to teach to other Customer Service Associates
2+ years of related experience in customer service
Customer Support Representative Jobs
By Dymax At Torrington, CT, United States
Experience with ERP systems and data entry critical, JE Edwards E-1 preferred
3+ years of experience of customer support in a manufacturing setting
Strong communication and interpersonal skills; great telephone manner
Excellent typing, spelling, proofing, grammar, and organizational skills are critical
Dymax offers its employees attractive salaries
Excellent benefits packages that include
Customer Support Representative Jobs
By ZOLL LifeVest At , Chelmsford
Technical education, job experience or a combination of both required and
Experience working remotely with space for an “at-home workstation” required and
Experience with industry standard applications (MS Office, Internet Explorer, Remote Support Tools, Windows, SQL) required and
Excellent verbal and written skills
Strong analytical and reasoning skills to effectively troubleshoot issues over the phone
Provide customer service and technical support of all Itamar Medical products and services.
Representative 2, Customer Support Jobs
By Rite Aid At , Remote
Provide friendly, engaging experiences through verbal and written communication for every customer interaction striving for first contact resolution.
Engage and educate customers on all Wellness+ loyalty programs, promotions and customer specific offers.
H.S. Diploma or General Education Degree (GED) required.
Research and resolve complex customer situations
Maintain phone and web queue availability as required to meet service standards.
Verify customer records for accuracy and update as necessary.

Are you looking for an exciting opportunity to provide exceptional customer service? We are looking for a Customer Support Representative to join our team and help us provide outstanding customer service! If you have excellent communication skills, a passion for helping others, and a desire to make a difference, this could be the perfect job for you!

Customer Support Representative Job Skills:

• Excellent communication and interpersonal skills
• Ability to handle customer inquiries in a professional and courteous manner
• Ability to multi-task and prioritize tasks
• Ability to work independently and as part of a team
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Ability to troubleshoot and resolve customer issues
• Ability to maintain customer confidentiality
• Ability to work in a fast-paced environment

What is Customer Support Representative Job Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Excellent communication and interpersonal skills
• Ability to multi-task and prioritize tasks
• Ability to work independently and as part of a team

What is Customer Support Representative Job Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of customer service software, databases, and tools
• Knowledge of call center telephony and technology

What is Customer Support Representative Job Experience?

• Previous customer service experience
• Experience in a call center environment
• Experience using customer service software, databases, and tools

What is Customer Support Representative Job Responsibilities?

• Respond