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Customer Support Representative Jobs in Texas

Customer Support Representative L2 (Seasonal)
By SupportNinja At Austin, TX, United States
Experience using and updating a Knowledge Management System
Experience using a CRM system or similar tool to manage customer interactions.
Write at least ten informative and accurate weekly knowledge base articles to help customers solve their problems.
Sees tasks through to completion and offers support as needed
Previous experience in customer support, preferably in a SaaS company.
Ability to manage multiple tasks and priorities in a fast-paced environment.
Customer Success & Support Representative
By Sock Club At Austin, TX, United States
Strong attention to detail coupled with exceptional time management skills
Knowledge Base Cultivation: Cultivate a comprehensive knowledge base for both internal and external stakeholders, offering self-help opportunities that enhance efficiency.
Experience with CRM software (HubSpot knowledge a plus) and Zoom/video conferencing tools
Excellent written and verbal, communication and interpersonal skills
Health, dental, and vision benefits package
Strategic Portfolio Development: Formulate and oversee the cultivation of client portfolios, fostering relationships built on trust and collaboration.
Customer Support Representative - Remote | Wfh
By Get It Recruit - Healthcare At Houston, TX, United States

We're looking for a dedicated and friendly Customer Service Support Representative to join our team and assist customers in ensuring seamless equipment setup, operation, and inventory management. In ...

Customer Support Representative Jobs
By ZOLL LifeVest At , Chelmsford
Technical education, job experience or a combination of both required and
Experience working remotely with space for an “at-home workstation” required and
Experience with industry standard applications (MS Office, Internet Explorer, Remote Support Tools, Windows, SQL) required and
Excellent verbal and written skills
Strong analytical and reasoning skills to effectively troubleshoot issues over the phone
Provide customer service and technical support of all Itamar Medical products and services.
Customer Support Representative Jobs
By NoGigiddy At , Houston, Tx $15 - $20 an hour
Demonstrated experience in a customer service role, confirming your skills and capabilities in the field.
Robust problem-solving abilities and conflict resolution skills, showing that you can handle challenging situations and find effective solutions.
Outstanding communication and interpersonal skills, facilitating effective customer interaction.
Handle customer inquiries through multiple channels, including phone, email, and chat, demonstrating your versatility and adaptability.
Provide clear, useful information about our products and services to ensure customers can fully capitalize on their relationship with us.
Resolve customer complaints with a level-headed, effective approach, showcasing your professionalism under pressure.
Customer Support Representative Jobs
By FloSports At , Austin, 78702, Tx
Excellent computer skills; knowledge of G-Suite, Microsoft Office
Contribute to the team and customer knowledge base
Experience in Salesforce or CRM databases
1-2 years’ experience in customer service
Knowledge of digital streaming services and devices such as Apple TV, iTunes, Roku, and/or FireTV
Ability to work from home with access to a high speed internet router
Customer Support Representative Jobs
By Growth Cave At Austin, TX, United States
Onboarding, coaching, and holding clients accountable to their action items & goals
Handling any feedback, complaints, disputes, or refund requests with tact and understanding
Preventing & Resolving Refund/Cancelation Requests
Moving Clients Through The Training To Each Milestone
Providing Marketing & Sales Coaching To Clients
Keeping Asana Organized & Up-To-Date
Customer Support Representative Jobs
By Labster At Greater Boston, United States
Create and update knowledge articles
Previous SaaS experience with tech support & customer support is a plus
Experience with Intercom or similar chatbot tool preferred
If you’ve got these skills, we’d love to hear from you
Answer live chat queries on Intercom, the awesome chat tool we use
Cover a critical shift that includes weekends from 10 AM EST to 7 PM EST Thursday through Monday
Technical Customer Support Representative
By RemoteLock At Denver Metropolitan Area, United States
● Working directly with customers purchasing hardware and software online to ensure an excellent customer service experience
● Minimum of 2 years customer support experience, ideally with IoT (Internet of things) products
● Excellent Communication Skills (email and phone) with strong empathy and patience.
● Ability to multitask, prioritize, and manage time effectively
● Working knowledge of customer service software, ticketing systems, databases and tools (Salesforce and NetSuite are pluses)
● Wi-Fi network knowledge a plus

Are you looking for an exciting opportunity to provide exceptional customer service? We are looking for a Customer Support Representative to join our team and help us provide outstanding customer service! If you have excellent communication skills, a passion for helping others, and a desire to make a difference, this could be the perfect job for you!

Customer Support Representative Job Skills:

• Excellent communication and interpersonal skills
• Ability to handle customer inquiries in a professional and courteous manner
• Ability to multi-task and prioritize tasks
• Ability to work independently and as part of a team
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Ability to troubleshoot and resolve customer issues
• Ability to maintain customer confidentiality
• Ability to work in a fast-paced environment

What is Customer Support Representative Job Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Excellent communication and interpersonal skills
• Ability to multi-task and prioritize tasks
• Ability to work independently and as part of a team

What is Customer Support Representative Job Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of customer service software, databases, and tools
• Knowledge of call center telephony and technology

What is Customer Support Representative Job Experience?

• Previous customer service experience
• Experience in a call center environment
• Experience using customer service software, databases, and tools

What is Customer Support Representative Job Responsibilities?

• Respond