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Customer Service Supervisor Retail Jobs in Sacramento, California

Retail Customer Service Associate
By FedEx Ground At Folsom, CA, United States
Looks for opportunities to improve knowledge and skills within the retail Store
Works with management to reduce company costs/wastes, and to optimize profitability in areas of responsibility.
High school diploma or equivalent education
6+ months of specialized experience
Excellent verbal and written communication skills
For new hires, must meet all FedEx Office employment qualifications in force at time of hiring
Supervisor Customer Service - Sacramento (Smf)
By Southwest Airlines At , Sacramento, 95837, Ca $32.32 - $33.65 an hour
Explore more Benefits you’ll love: https://careers.southwestair.com/benefits
Fully functioning, broad knowledge in:
Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)
Up to a 9.3% 401(k) Company match, dollar for dollar, of your eligible pay, per paycheck*
Potential for annual ProfitSharing contribution toward retirement - when Southwest profits, you profit**
Pay amount does not guarantee employment for any particular period of time.
Supervisor, Customer Service Jobs
By Health Net At , Sacramento, Ca $58,100 - $104,700 a year
Ensure the team meets its goals and objectives through effective hiring, performance management, coaching and career development.
Analyze and advise management of personnel, work-flow issues and trends and recommend resolutions.
Educate members regarding plan benefits as appropriate and refer members to Connections Representatives.
Act as the Complaints Coordinator; ensuring all complaints are resolved and responded to appropriate parties.
Develop, implement and maintain materials and programs ensuring production and quality standards are met.
Hire, motivate, coach, counsel, and supervise the daily functions of the provider services staff.
Retail Customer Service Associate
By FedEx Office At Laguna Hills, CA, United States
Looks for opportunities to improve knowledge and skills within the retail Store
Works with management to reduce company costs/wastes, and to optimize profitability in areas of responsibility.
High school diploma or equivalent education
6+ months of specialized experience
Excellent verbal and written communication skills
For new hires, must meet all FedEx Office employment qualifications in force at time of hiring
Retail Customer Service Associate
By FedEx Ground At Santa Barbara, CA, United States
Looks for opportunities to improve knowledge and skills within the retail Store
Works with management to reduce company costs/wastes, and to optimize profitability in areas of responsibility.
High school diploma or equivalent education
6+ months of specialized experience
Excellent verbal and written communication skills
For new hires, must meet all FedEx Office employment qualifications in force at time of hiring
Retail Customer Service Associate
By FedEx Ground At Los Angeles Metropolitan Area, United States
Looks for opportunities to improve knowledge and skills within the retail Store
Works with management to reduce company costs/wastes, and to optimize profitability in areas of responsibility.
High school diploma or equivalent education
6+ months of specialized experience
Excellent verbal and written communication skills
For new hires, must meet all FedEx Office employment qualifications in force at time of hiring
Retail Customer Service Associate
By FedEx Ground At Redlands, CA, United States
Looks for opportunities to improve knowledge and skills within the retail Store
Works with management to reduce company costs/wastes, and to optimize profitability in areas of responsibility.
High school diploma or equivalent education
6+ months of specialized experience
Excellent verbal and written communication skills
For new hires, must meet all FedEx Office employment qualifications in force at time of hiring
Lead Retail Customer Service Associate
By FedEx Ground At San Diego, CA, United States
Works with management to reduce company costs/wastes, and to optimize profitability in areas of responsibility.
Manages production flow to ensure all production orders are done right and on time
Offers assistance to customers by suggesting appropriate shipping methods. Maintains inventory of shipping supplies
High school diploma or equivalent education
2+ years of specialized experience
Excellent verbal and written communication skills
Supervisor Customer Service Jobs
By HCA Healthcare At Campbell, CA, United States
KNOWLEDGE, SKILLS AND ABILITIES: This position requires the following minimum requirements:
Education assistance (tuition, student loan, certification support, dependent scholarships)
Administers performance management, recognition and disciplinary actions on a timely basis
Learn More About The Benefits Offered For This Job.
Family support through fertility and family building benefits with Progyny and adoption assistance.
Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.
Retail Customer Service Supervisor
By Sweet Flower At Pasadena, CA, United States
Ensure excellent customer service through product knowledge to drive sales, KPI’s and customer retention.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Drives excellent customer service through product knowledge and service to drive sales, KPI’s and customer retention.
Assess customer needs, provide assistance and information on product features and offerings
Actively pursue brand and product knowledge through company and vendor provided tools and resources.
Identify underperforming metrics and develop strategies that leverage company programs, tools, and resources to improve and grow the business.
Utilities Customer Service Supervisor
By City of Riverside At Riverside, CA, United States
Respond to and make final decisions regarding difficult customer complaints requiring a thorough knowledge of rules, rate schedules, and collection policies.
Remove meters; install remote reading devices, and devices to discourage energy and water theft; perform meter testing activities.
Monitor, plan, assign and manage workload while monitoring staff interactions with customers in person, in writing and by telephone.
Experience When Assigned To The Customer Service Division
For the CURRENT VACANCY in Customer Service, experience in the following areas is highly desired:
Assign, supervise, and participate in the processing of applications for utility services.
Customer Service & Operations Supervisor
By HOPICS At Los Angeles, CA, United States
Minimum Qualifications - Knowledge, Skills, And Abilities Required
Strong problem-solving and time management skills.
Possess extensive knowledge of HOPICS programs.
Regularly exhibit HOPICS Core Values and manage direct reports to HOPICS Core Values standards.
Adhere to HOPICS dress code policy and manage direct reports to HOPICS dress code standards.
Manage, organize, and prioritize daily tasks.
Customer Service Supervisor Jobs
By Murata At Irvine, CA, United States
Three+ years of experience in service or materials management.
Must possess typing skills for accurate data entry.
Provide leadership and supervision to direct reports (Sales Planners). Additionally, selects and manages the performance of direct reports.
Perform other job-related responsibilities and duties as may be assigned from time to time.
Ability to demonstrate proficiency in interpersonal skills including effective collaboration and communication skills.
Ability to demonstrate strong analytical skills.
Retail Sales Associate / Customer Service
By Elements Massage® At Alamo, CA, United States
Competitive base pay, of $17.00 to 21.00 per hour depending on experience
Optional participation in supplemental benefits through Alfac
Optional participation in CalPERS retirement benefits program
Prior retail sales experience preferred; selling memberships or services in‐person to potential clients.
Customer Service in a spa‐like or similar environment is preferred; catering experiences that distinguish your value with attention, hospitality, and execution.
Driven to create the best work environment for the employees and the best experiences for the client.
Customer Service Supervisor Jobs
By Serenity Healthcare At Fort Worth, TX, United States
Manage metrics, performance criteria, policies, and procedures.
1-3 years of supervisory experience.
Experience working in high volume customer service or call center environment.
Refined customer service skills, communication skills and critical problem-solving and de-escalation skills.
Ability to use and interpret data to monitor complex processes.
Provide coaching, feedback, and performance reviews.
Retail Customer Service Specialist
By Aptude At United States
§Manages time and company resources appropriately.
: $24 per hour on W2
: 11 AM – 8 PM ET or 12 PM – 9 PM
§Proactively pursues professional development activities (e.g., establishing personal networks).
§Performs other duties as assigned by supervisor
Customer Service Supervisor - Permitting
By City of Orlando Careers At Orlando, FL, United States

Tests are administered by invitation only.

Retail Customer Service Associate
By Hicks Nurseries At , Westbury, 11590
Participate in product knowledge and other training.
Provide customer service, both in loading customer vehicles and in assisting as needed within the store.
Collect and properly distribute/store shopping carts and baskets.
Maintain the cleanliness of the Customer Pickup Area and other assigned areas.
Using safe, appropriate techniques, load bagged goods, sod, trees/shrubs/plants, and other merchandise in customer vehicles.
Use appropriate equipment as authorized.
Customer Service Supervisor - Lexington
By müv, Inc. At Lexington, SC, United States
Perform other duties as directed by management
Strong scheduling skills or experience
Communicate well with management team and create a positive, team-oriented work environment
Monitor check-ins to identify delinquent accounts and notify the General Manager in the event of a delinquency
Must be willing to take charge and manage people with a great attitude
Minimum of six months related experience
Retail Cashier / Customer Service - $15.50 An Hour
By Jacksons Food Stores At , Boise, 83703 From $15.50 an hour
FT Medical, Vision, and Dental benefits within 60 days.
Deliver a fast, friendly, and professional checkout experience.
Experience leading by example and doing the right thing, always.
Company Profit Share bonus opportunities every 6 months!
Opportunities to advance! We promote from within!
A fun work environment with a family centric environment.
Supervisor, Customer Service Jobs
By GAN At Las Vegas, NV, United States
Lead a team of customer service representatives in responding to B2B issues and questions relating to the services we offer.
Demonstrate strong understanding and experience in MS Office
Excellent English written and verbal communication skills
Previous experience in a gaming/gambling role would be advantageous
Previous experience in dealing with customer fraud would be advantageous
Additional characteristics required for this role are diligence, patience, problem solving skills, etc.
Supervisor-Customer Service Jobs
By Guilford County Schools At , Greensboro, 27401 $4,625 a month

Retail Customer Service Associate
By FedEx Office At Reno, NV, United States
Looks for opportunities to improve knowledge and skills within the retail Store
Works with management to reduce company costs/wastes, and to optimize profitability in areas of responsibility.
High school diploma or equivalent education
6+ months of specialized experience
Excellent verbal and written communication skills
For new hires, must meet all FedEx Office employment qualifications in force at time of hiring
Customer Service Supervisor (Remote)
By Acentra Health At United States
Consults with management staff on complicated or complex unresolved issues or precedent setting decisions.
Proficient in call center technologies/customer service management systems.
Are you an experienced Customer Service Supervisor looking for a new challenge?
Associate degree preferred or equivalent experience.
Knowledge of Microsoft applications (Word, Excel, PowerPoint, Outlook).
Four+ years of experience in a call center environment.
Customer Service Supervisor Jobs
By Turner Pest Control At Jacksonville, FL, United States
Excellent time management skills with a proven ability to meet deadlines.
Performs other related duties as assigned. Required Skills/Abilities: Examples:
Excellent verbal and written communication skills.
Excellent interpersonal and customer service skills.
Excellent sales and customer service skills.
Excellent organizational skills and attention to detail.
Customer Service Supervisor Jobs
By Eaton At , Bethel, 06801, Ct $88,500 - $129,800 a year
Supervise four customer account managers. Train and mentor on customer service procedures and policies.
Maintain Customer Service databases, files, and metrics. Ensure that customer website and portal purchasing system requirements are being fulfilled.
Support collection activities and manage export control regulations.
Minimum of five (5) years experience in a customer facing role.
Minimum of one (1) year experience in a supervisory role.
Excellent interpersonal and communication skills.
Retail Customer Service Cashier
By Love's Travel Stops & Country Stores At , Opelousas, 70570, La

The Love’s Family of Companies includes:

Customer Service Quality Supervisor - 90362182 - Boston
By Amtrak At , Boston, 02110, Ma $7,250 a month
Prefer extensive supervisory experience and knowledge of the Amtrak system, policies, procedures, and service standards for on- board employees
Provides direction to ensure compliance of all personnel with corporate policies & procedures relative to customer experience
Testing consistent with service requirements and other items of regulatory compliance
Effectively contributes to a safe and secure work environment for employees and travel experience for customers
Experience in revenue and accounting procedures, including the ability to evaluate and to perform audits
Experience in TDRS, CSPMI, Exodin machines, Point of Sale (POS)
Customer Service Admissions Supervisor
By Humane Society of the Pikes Peak Region At Colorado Springs, CO, United States
Experience with Chameleon or other Shelter Management Software highly desired.
Ensure compliance to all animal-related ordinances, guidelines, laws, and regulations. Refer cases to animal law enforcement and management when appropriate.
Is visible to staff, communicates with management regularly and openly to discuss department needs, successes, and challenges.
Supports management and discusses differences privately.
Works closely with management to ensure that the department operates within constraints of annual budget.
Utilizes performance-based management when counseling and evaluating staff and sets measurable goals for employee growth.
Customer Service Supervisor Jobs
By LoanCare At Virginia Beach, VA, United States
Proven leadership or managerial experience
Implement/monitor key controls and manage appropriate operational risks
5 years of supervisory experience, preferably in a call center
Must be flexible, organized, and able to manage and prioritize daily assignments (e.g., conducting preliminary
Expert and proven knowledge of customer service principles and practices
Ability to provide consistent engagement in customer and brand experience
Retail Customer Service Associate
By FedEx Ground At Pensacola, FL, United States
Looks for opportunities to improve knowledge and skills within the retail Store
Works with management to reduce company costs/wastes, and to optimize profitability in areas of responsibility.
High school diploma or equivalent education
6+ months of specialized experience
Excellent verbal and written communication skills
For new hires, must meet all FedEx Office employment qualifications in force at time of hiring

Are you looking for a challenging and rewarding role in customer service? We are looking for an experienced Customer Service Supervisor to join our team and lead our customer service team to success. You will be responsible for ensuring customer satisfaction, resolving customer issues, and providing exceptional customer service. If you have a passion for customer service and a drive to exceed expectations, this is the perfect job for you!

What is Customer Service Supervisor Retail Skill Requirements?

• Excellent customer service skills
• Ability to lead and motivate a team
• Excellent communication and interpersonal skills
• Ability to handle difficult customer situations
• Ability to multitask and prioritize tasks
• Knowledge of retail operations
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of administrative and clerical procedures

What is Customer Service Supervisor Retail Qualifications?

• High school diploma or equivalent
• Previous experience in a supervisory role
• Previous experience in a customer service role
• Relevant certifications or qualifications

What is Customer Service Supervisor Retail Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of retail operations
• Knowledge of relevant computer applications
• Knowledge of administrative and clerical procedures

What is Customer Service Supervisor Retail Experience?

• Previous experience in a supervisory role
• Previous experience in a customer service role
• Experience in resolving customer complaints

What is Customer Service Supervisor Retail Responsibilities?

• Supervise customer service staff and ensure high levels of customer service
• Handle customer complaints and inquiries
• Monitor customer service staff performance and provide feedback
• Develop customer service policies and procedures
• Train customer service staff on customer service principles and practices
• Monitor customer service staff adherence to customer service policies and procedures
• Ensure customer service staff are