Retail Customer Service Associate

Hicks Nurseries is the largest Garden Center on Long Island. We are seeking seasonal Customer Service Associates for all days and shifts. Come grow with us!

Essential Functions:

Provide customer service, both in loading customer vehicles and in assisting as needed within the store.

Collect and properly distribute/store shopping carts and baskets.

Maintain the cleanliness of the Customer Pickup Area and other assigned areas.

Using safe, appropriate techniques, load bagged goods, sod, trees/shrubs/plants, and other merchandise in customer vehicles.

Use appropriate equipment as authorized.

Assist customers and co-workers in the store with out-of-reach/heavy/unwieldy merchandise.

Respond to cashier, sales and merchandising staff calls for customer assistance.

Organize shopping carts in corrals and in designated areas in the store.

Remove and dispose of trash from shopping carts, baskets and garbage cans.

Participate in the maintenance of inventory in the Customer Pickup Area.

Participate in the security of Customer Pickup Area merchandise, and other merchandise and materials in that area.

Check customer receipts according to documented protocols, processes and procedures.

Be aware of activity in the area with an eye to security.

Assist customers by answering questions and directing them.

Participate in product knowledge and other training.

Position Requirements

Ability to consistently lift 40-50 lbs. independently.

Ability to push/pull wheeled carts of 400 lbs. consistently.

Ability to handle near-constant physical activity, including standing, walking, reaching, bending, lifting, climbing, pushing, pulling, squeezing, and grasping.

Fine motor skills requirements include peeling off labels from a strip of labels, keyboarding, using a computer mouse, and writing.

Basic computer literacy

Attention to detail

Able to juggle multiple tasks

Ability to communicate effectively in English – reading, orally, and in writing

Traits

Effective face-to-face communication

Dependable, punctual flexible and collaborative.

Customer service-focus

Able to maintain calmness and efficiency during busy times

Our Environment

Fast paced and team focused. Indoor and outdoor activities in all types of weather conditions. Loud environment. Dusty, dirty, muddy work areas