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Customer Service Representative I Bilingual Remote Jobs

Customer Support Representative I -7Am-3:30Pm Pt (Remote-Usa)
By Ambry Genetics At Aliso Viejo, CA, United States
Software Skills - Working knowledge of Microsoft Office, Google Chrome, and internet usage required. Salesforce or other case management software preferred.
Demonstrates two or more of the following skills and abilities:
Minimum of 2-3 years of experience in a customer-facing role or data entry is required.
TECHNICAL COMPETENCIES (Skill, Abilities and Capabilities):
Communicate intermediate knowledge of Ambry products and systems to internal teams.
Displays preliminary billing and insurance knowledge.
Bilingual Fha Mortgage Origination - Customer Service (Remote)
By Leidos At , Remote $20 - $24 an hour
Excellent time management skills and dependability
Access to benefits on day one including medical and dental insurance, 401K, Life, AD&D, Voluntary Disability plans
Use your knowledge of the mortgage industry to locate answers in a knowledge database to respond to client’s requests
Strong verbal and written communication skills
Come join our rapidly growing team and enjoy these benefits:
Paid Time Off (PTO) accrued based on Leidos policy, up to 3 weeks a year
Customer Service Representative - Bilingual
By Uline At , Braselton, 30517 $23 - $27 an hour
Provide knowledgeable answers to questions about products, pricing and availability.
High school diploma or equivalent with 2+ years of relevant experience. Bachelor's degree preferred.
Desire to provide the best possible experience for our customers.
Tuition Assistance Program that covers professional continuing education.
Guide and process customer orders and inquiries in a fast-paced environment using world-class technology.
Communicate with customers via phone, email and chat.
Bilingual Remote Healthcare Customer Service Representative
By Revenue Enterprises, LLC At , $35,360 - $43,680 a year
Starting Pay Range: $17.00- $21.00 per hour (based on experience and skillset) plus monthly bonus opportunities ($80-$360)
Location: Full time remote, or In-Office options available. Mandatory 1 day In-Office orientation at the Denver/Aurora Office
Using empathy and fantastic listening, verbal, and written communication skills to help patients and their families understand their bill
Continuously improving, with supportive coaching / feedback from your manager and team leads and ongoing training via lunch and learn sessions
Work from home opportunity with modified in-office work options available for those who like the "office" setting
Shift: M-F 8:00am – 5:00pm MST (slight variations based on client needs)
Customer Support Representative, Bilingual - Remote
By Etix, Inc. At , Remote
Previous remote experience is a plus
Previous call center experience (minimum 6 months) is required
Demonstrated excellent written and verbal communication skills
Provide professional and prompt service to Etix patrons.
This position requires heavy computer and phone work.
Equipment is provided by Etix, although candidates must provide a strong dedicated internet connection and a quiet working environment.
Bilingual Customer Service Representative
By Credit Acceptance At , $18 - $20 an hour
Intuitive with the ability effectively offer options to better benefit the consumer needs.
Experience in the finance or automotive industry.
Experience in any position where you had to demonstrate excellent communication skills.
Manage your time effectively and adhere to attendance guidelines and complete work tasks in a timely manner.
Actively listen and have effective communication skills.
Seek, retain, and share knowledge to help consumers resolve requests and understand the functions of other departments.
Customer Service Representative I - Full -Time (Remote)
By The Pittsburgh Water and Sewer Authority At , Pittsburgh, 15222 $19.31 - $20.48 an hour
Performs data entry, retrieval and other processes as requested or required.
Maintaining up to date knowledge of PWSA policies and procedures, tariffs, rules, and regulations.
Two (2) years of relevant customer service experience.
Utilize call queue software to mitigate customer call wait times by self-monitoring
Responds to inquiries from the general public and PWSA personnel regarding various PWSA programs, policies, procedures, and regulations.
Classifies, indexes, files, or distributes forms, correspondence, and payments;
Bilingual Overnight Customer Service Representative
By TaskUS At , El Paso
Manage and maintain a test lab of devices running services to be used for reproducing customer issues.
Contribute to Knowledge Base via technical and process support documentation
Demonstrated skill using the Microsoft Office suite, with moderate-level expertise in Excel required.
In addition to our truly #Ridiculous culture, you’ll enjoy benefits like:
Research and resolve issues reported by the client's end-users via phone, email, and chat support.
Document all information on customer interaction according to standard operating procedures.
Customer Service Professional (Bilingual Portuguese) - Remote
By ASK Consulting At ,
Recognize and alert management of risk and trends.
Expiry Date: 05 September 2023
High School Diploma or GED Proficiency with computers.
Answer incoming phone calls, chats, and/or emails
Conduct outreach phone calls and/or emails Provide outstanding customer service
Recognize and follow call flows with scripts Research and review customer inquiries
Pfs Customer Service Representative I, Epfs Remote
By Trinity Health At , Columbus, 43219
Accuracy, attention to detail and time management skills.
Excellent verbal and written communication skills and organizational abilities.
Completion of regulatory/mandatory certifications and skills validation competencies preferred.
PHYSICAL AND MENTAL REQUIREMENTS AND WORKING CONDITIONS
Knows, understands, incorporates, and demonstrates the Trinity Health Mission, Vision, and Values in behaviors, practices, and decisions.
Assists patients to resolve billing issues, handles complaints, and sets up payment plans.
Bilingual (English/Spanish) Customer Service Representative - Remote In Pacific Or Mountain Time Zone
By Optum At , Las Vegas, 89102
1+ years of work experience
Ability to maintain confidentiality and adhere to HIPAA requirements
Experience with Microsoft Word, Microsoft Excel and Outlook (create/edit/save/send documents, spreadsheets and correspondence)
Experience working in the health care industry
Experience working with Medicaid or Medicare
Experience working in a customer retention focused role
Remote Bilingual Customer Service Representative, Member Services
By MVP Health Care At ,
Develops a comprehensive understanding of all lines of business. Has the technical skills required to be able to perform task efficiently.
Strong problem solving ability with effective oral and written communication skills
Have strong interpersonal skills and exhibit good judgment
Demonstrated excellent customer service skills including superior accountability and follow through
Demonstrated PC skills using Microsoft applications
Bilingual (Spanish speaking) excellent telephone/communication skills
Bilingual Customer Service Representative (Remote) - Md, Va, & De Candidates Only
By Evolent Health At , $18 an hour
Handle and process customer complaints/ grievances while applying appropriate conflict management skills to de-escalate potentially stressful situations.
Knowledge of managed care, Commercial, Marketplace, Medicaid and/or Medicare programs; knowledge of medical policy benefits and exclusions.
Continue to prioritize the employee experience and achieved a 90% overall engagement score on our employee survey in May 2022.
{Bilingual in Spanish & English – validated via Language Qualification Assessment}
1 year call center experience
Strong active listening skills, confident responsiveness that maintains the organization's integrity.
Remote Bilingual Customer Service Representative, Member Services
By MVP Health Care At , Schenectady, 12305
MVP offers a competitive benefits package, tuition reimbursement program and paid time off!
Develops a comprehensive understanding of all lines of business. Has the technical skills required to be able to perform task efficiently.
Strong problem solving ability with effective oral and written communication skills
Have strong interpersonal skills and exhibit good judgment
Demonstrated excellent customer service skills including superior accountability and follow through
Demonstrated PC skills using Microsoft applications
Customer Service Representative I 10:30A-7P
By Arkansas Blue Cross and Blue Shield At United States

To learn more about Arkansas Blue Cross and Blue Shield Hiring Policies, please click here.

Arkansas, Florida, Georgia, Illinois, Kansas, Louisiana, Minnesota, Mississippi, Oklahoma, South Carolina, Tennessee, Texas, Virginia and Wisconsin.

Utilities Customer Service Representative I
By City of Clarksville At , Clarksville, 37040, Tn $37,924 a year
Performs basic office duties, such as copying, filing, faxing, typing standard documents, preparing, sorting, and distributing mail and entering data.
Processes service changes and schedules and dispatches service orders.
Prepares a variety of routine logs and reports.
Performs other duties of a similar nature or level.
Customer service principles and practices;
Computers and related software applications.
Customer Service Representative I
By CNG Holdings, Inc. At Keller, TX, United States
Minimum Education And Experience Required
Interact with customers, using active listening skills, to confirm or clarify information and diffuse customer complaints.
High school diploma, GED, or equivalent experience
1+ year(s) of experience with sales, customer service, and/or cash handling preferred
Strong customer service, active listening, and verbal and written communication skills
Answer telephone inquiries in response to general questions, customer applications, requests, or other issues.
Customer Service Representative I (20Hrs) Berkeley Heights
By TD Bank At , Berkeley Heights, 07922, Nj $20.75 - $29.00 an hour
Consistently executes appropriate behaviors to deliver a Legendary Customer experience in the Store
Conducts needs-based conversations and offers financial solutions to meet our Customers' needs
1+ years of related experience required
Strong organizational skills to handle multiple tasks in a fast-paced environment
Excellent communication skills with ability to be concise, clear and consistent
EOE/Minorities/Females/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity.
Bilingual Remote Healthcare Customer Service Representative
By Revenue Enterprises At , Remote $35,360 - $43,680 a year
Starting Pay Range: $17.00- $21.00 per hour (based on experience and skillset) plus monthly bonus opportunities ($80-$360)
Location: Full time remote, or In-Office options available. Mandatory 1 day In-Office orientation at the Denver/Aurora Office
Using empathy and fantastic listening, verbal, and written communication skills to help patients and their families understand their bill
Continuously improving, with supportive coaching / feedback from your manager and team leads and ongoing training via lunch and learn sessions
Experience in customer service and/or healthcare preferred
Advanced beginner to Intermediate skills in the Microsoft Suite (Outlook, Word, and Excel)
Dmv Customer Support Representative (Bilingual And Non-Bilingual Vacancies) - 100% Remote
By State of Wisconsin At , , Wi $20.46 an hour
A casual office atmosphere, flexible work schedules, and telework options depending on the position’s requirements
Experience researching and resolving customer issues or concerns.
Experience working with computer programs, such as Microsoft Outlook, Word or Excel.
Experience in a high-volume customer service contact center (contacting customers via phone, email, or chat).
Experience interpreting and explaining complex information, such as laws and statutes.
Experience performing work that requires multitasking.

Are you looking for an exciting opportunity to use your bilingual skills to provide excellent customer service? We are looking for a Customer Service Representative I Bilingual to join our remote team and help us provide outstanding customer service to our customers. You will be responsible for responding to customer inquiries, resolving customer issues, and providing helpful information. If you have excellent communication skills and a passion for helping others, this could be the perfect job for you!

Overview:

Customer Service Representative I Bilingual Remote is a customer service role that requires fluency in two languages, typically English and Spanish. This role is typically remote and involves providing customer service and support to customers via phone, email, or chat.

Detailed Job Description:

The Customer Service Representative I Bilingual Remote is responsible for providing excellent customer service and support to customers in both English and Spanish. This role requires the ability to effectively communicate with customers, understand their needs, and provide solutions to their inquiries. The representative must be able to handle customer inquiries in a professional and courteous manner, while also providing accurate and timely responses. The representative must also be able to identify customer needs and provide appropriate solutions.

What is Customer Service Representative I Bilingual Remote Job Skills Required?

• Fluency in both English and Spanish
• Excellent customer service and communication skills
• Ability to effectively handle customer inquiries
• Ability to identify customer needs and provide appropriate solutions
• Knowledge of customer service principles and practices
• Ability to work independently and as part of a team
• Proficiency in using computers and related software

What is Customer Service Representative I Bilingual Remote Job Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Ability to work in a remote environment
• Ability to work flexible hours

What is Customer Service Representative I Bilingual Remote Job Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of customer service software, databases, and tools
• Knowledge of customer service policies and procedures

What is Customer Service Representative I Bilingual Remote Job Experience?

• Previous customer service experience
• Previous remote customer service experience

What is Customer Service Representative I Bilingual Remote Job Responsibilities?

• Respond to customer inquiries via phone, email, or chat
• Provide accurate and timely responses to customer inquiries
• Identify customer needs and provide appropriate solutions
• Follow up with customers to ensure their satisfaction
• Maintain customer records and update customer information
• Monitor customer service metrics and provide feedback to management