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Customer Service Representative I Bilingual Remote Jobs in California

Customer Support Representative I -7Am-3:30Pm Pt (Remote-Usa)
By Ambry Genetics At Aliso Viejo, CA, United States
Software Skills - Working knowledge of Microsoft Office, Google Chrome, and internet usage required. Salesforce or other case management software preferred.
Demonstrates two or more of the following skills and abilities:
Minimum of 2-3 years of experience in a customer-facing role or data entry is required.
TECHNICAL COMPETENCIES (Skill, Abilities and Capabilities):
Communicate intermediate knowledge of Ambry products and systems to internal teams.
Displays preliminary billing and insurance knowledge.
Customer Support Representative I -5:30Am-1:30Pm Pt (Remote-Usa)
By Ambry Genetics At Aliso Viejo, CA, United States
Software Skills - Working knowledge of Microsoft Office, Google Chrome, and internet usage required. Salesforce or other case management software preferred.
Demonstrates two or more of the following skills and abilities:
Minimum of 2-3 years of experience in a customer-facing role or data entry is required.
TECHNICAL COMPETENCIES (Skill, Abilities and Capabilities):
Communicate intermediate knowledge of Ambry products and systems to internal teams.
Displays preliminary billing and insurance knowledge.
Customer Service Representative I - Performance Team
By BioLegend At San Diego, CA, United States
Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities of this job at any time.
Minimum Qualifications – Education And Experience
Preferred Qualifications – Education And Experience
Strong computer skills, including knowledge of MS Office programs
Other projects or responsibilities as may be required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Customer Service Representative I (Remote In S.cal)
By Kaiser Permanente At Corona, CA, United States
Has substantial understanding of the assigned skills and applies knowledge and skills to complete a wide range of tasks.
Minimum two (2) years of customer service experience required or KP member-interacting experience.
Must pass knowledge checks while in training.
Excellent written and verbal communication skills
Demonstrated analytical and problem-solving skills.
Working knowledge of systems used within the MSCC.

Are you looking for an exciting opportunity to use your bilingual skills to provide excellent customer service? We are looking for a Customer Service Representative I Bilingual to join our remote team and help us provide outstanding customer service to our customers. You will be responsible for responding to customer inquiries, resolving customer issues, and providing helpful information. If you have excellent communication skills and a passion for helping others, this could be the perfect job for you!

Overview:

Customer Service Representative I Bilingual Remote is a customer service role that requires fluency in two languages, typically English and Spanish. This role is typically remote and involves providing customer service and support to customers via phone, email, or chat.

Detailed Job Description:

The Customer Service Representative I Bilingual Remote is responsible for providing excellent customer service and support to customers in both English and Spanish. This role requires the ability to effectively communicate with customers, understand their needs, and provide solutions to their inquiries. The representative must be able to handle customer inquiries in a professional and courteous manner, while also providing accurate and timely responses. The representative must also be able to identify customer needs and provide appropriate solutions.

What is Customer Service Representative I Bilingual Remote Job Skills Required?

• Fluency in both English and Spanish
• Excellent customer service and communication skills
• Ability to effectively handle customer inquiries
• Ability to identify customer needs and provide appropriate solutions
• Knowledge of customer service principles and practices
• Ability to work independently and as part of a team
• Proficiency in using computers and related software

What is Customer Service Representative I Bilingual Remote Job Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Ability to work in a remote environment
• Ability to work flexible hours

What is Customer Service Representative I Bilingual Remote Job Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of customer service software, databases, and tools
• Knowledge of customer service policies and procedures

What is Customer Service Representative I Bilingual Remote Job Experience?

• Previous customer service experience
• Previous remote customer service experience

What is Customer Service Representative I Bilingual Remote Job Responsibilities?

• Respond to customer inquiries via phone, email, or chat
• Provide accurate and timely responses to customer inquiries
• Identify customer needs and provide appropriate solutions
• Follow up with customers to ensure their satisfaction
• Maintain customer records and update customer information
• Monitor customer service metrics and provide feedback to management