Customer Service Rep Remote June16Th Jobs in Arkansas

At least 1-2 years of cutsomer service experience

Able to work 1 day of the weekend

Ability to upsell products to customers and answer questions

Document calls and customer information

ability to upsell products to customers and answer questions

Make outbound calls to prospective members, offering sales kits for the upcoming year.

Read all details in the order assigned to meet regulatory requirements and document responses accurately.

High school diploma or equivalent. Further education in a relevant field is a plus.

At least two years of experience in customer service, outreach, and/or enrollment roles.

Follow a call script with 100% accuracy and leave clear voicemail messages when calls are not answered.

Handle incoming calls from individuals wanting to RSVP for an upcoming sales meeting.

10:00am CST- 6:30pm CST (shift differential incentives are offered for this later shift)

10:30am CST- 7:00pm CST (shift differential incentives are offered for this later shift)

11:30am CST - 8:00pm CST (shift differential incentives are offered for this later shift)

12:00pm CST - 9:00pm CST (shift differential incentives are offered for this later shift)

Minimum requirement is HS diploma, or equivalent

2 years of related Customer Service experience

Pay is based on various factors and a comprehensive benefits package is offered

Manage inbound and outbound calls, emails, or chats

1 year of call center experience

Covid-19 vaccination and testing requirements may be applicable

Opportunity to work for an Award Winning Contact Center

Fast-paced environment with high engagement scores

1 year of call center/customer support experience

Healthcare and/or outbound call center experience is a plus

Strong communication skills and reliability as an independent worker

Schedule: Monday - Friday 8:00am - 9:00pm EST (5:00am - 7:00pm AZ Time)

Duration: Open Ended Contract (Guaranteed until November 2023)

Make high-volume outbound calls to current members (100+ per day)

Strong interpersonal skills demonstrated through work experience, participation in extra-curricular activities and/or community involvement

Excellent and comprehensive benefits packages are just another reason to work for the Auto Club Group. Benefits include:

Associate’s degree in Business Administration or a related field, or the equivalent in related work experience

Ability to learn and apply claim handling skills, including:

Identifies non-complex claims for one-touch claim adjudication upon intake

Determines the type and extent of loss and ensures the claim is consistent with all reported facts

10:00am-6:30pm CST (shift differential incentives are offered for this later shift)

10:30am-7:00pm CST (shift differential incentives are offered for this later shift)

11:30am-8:00pm CST (shift differential incentives are offered for this later shift)

12:00pm- 8:30pm CST (shift differential incentives are offered for this later shift)

12:30pm-9:00pm CST (shift differential incentives are offered for this later shift)

Minimum requirement is HS diploma, or equivalent

Educate callers on their benefits options and provide recommendations on their plans

Troubleshoot website issues and enroll callers in benefits

2 years of customer service and office environment experience

Excellent communication skills (both verbal and written)

Reasonable accommodations are available for applicants with disabilities; please contact us for more information.

Respond to customer inquiries and provide basic support under moderate supervision

Utilizing medical office or medical scheduling knowledge (a plus)

Medical office or medical scheduling knowledge (a plus)

Pay: $14-15/hour depending on experience

Inputting patient information accurately into computer system

Obtaining current patient information from established and new patients

Identifying payer source and verifying insurance eligibility

Pay offered based on several factors including education, experience, location, job duties, and certifications

Randstad welcomes applicants of all abilities and offers accommodations for the hiring and interview process

Escalate customer concerns/issues to Manager for resolution when appropriate

Enter corresponding memos to document action taken on file

Follow up in a timely manner on all pending applications to completion

Ensure applicants and agents receive superior service consistent with the company values

Work From Home- Fully Remote

Respond to customer inquiries in a courteous and professional manner regarding benefits and eligibility

Educate customers and dental professionals on eligibility, benefits, claims payment, and authorizations.

2 years of Call Center Experience

1 year of Healthcare, Medical or Health Insurance Experience

Years of experience: 1 year

Analyzing member accounts to determine additional products and services that benefit the member.

Remote Customer Service Representative will earn $19.00 per hour with shift premium for evening periods and weekends.

Bi-Lingual a plus -- Subsidy for bilingual skills (Must be fluent in Spanish and English)

Excellent and comprehensive benefits packages are just another reason to work for the Auto Club Group. Benefits include:

6 months of Customer Service Experience

Strong communication skills demonstrated through the effective use of the Customer Interaction Model

Instruct members how to receive maximum benefit reimbursement, including the advantages of utilizing their primary care physician and network providers.

Stay abreast of related regulatory, compliance, and departmental updates to meet departmental metric requirements.

Two years of inbound call center or related customer service experience

Strong verbal and written communication skills.

General knowledge of insurance terminology, diagnostic and procedure codes.

Successful completion of the Medica Customer Service Training program.

Analyzing member accounts to determine additional products and services that benefit the member.

Remote Customer Service Representative will earn $19.00 per hour with shift premium for evening periods and weekends.

Bi-Lingual a plus -- Subsidy for bilingual skills (Must be fluent in Spanish and English)

Excellent and comprehensive benefits packages are just another reason to work for the Auto Club Group. Benefits include:

6 months of Customer Service Experience

Strong communication skills demonstrated through the effective use of the Customer Interaction Model

Ability to work effectively in a team environment while offering support to coworkers and management

Strong "soft skills," multi-tasking and ability to problem solve are essential in this role

1 year of call center experience

Superior verbal and written communication skills, including spelling and grammar

Excellent decision making skills with outstanding attention to details

Calls are regarding outage and credit/consumer (billing, payment plans. Budget billing, discount quotes, reconnect quotes)