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Customer Relationship Consultant Jobs

Customer Service Consultant Jobs
By Avalanche Management Group At Camden, NJ, United States
Cultivate a knowledge base on all products and services to draw on customer interactions
Attend team-based meetings to develop new customer service skills, receive personalized training, and network with top executives
1-3 years working as a customer service consultant, sales representative, or experience in a retail, restaurant, or hospitality environment
Above-average emotional intelligence and people skills
Daily Responsibilities for our Customer Service Consultant:
Wanted Qualifications for our Customer Service Consultant:
Customer Relationship Specialist Jobs
By HRBoost, LLC. At Deer Park, IL, United States
Issue benefits including Health, HSA, Dental, Vision, and Life insurance
Innate ability to communicate well with almost anyone.
Reliably able to commute or planning to relocate to Deer Park, IL
Motivated by growth opportunities (we LOVE to hire from within)
Must be able to pass background check & urinary drug screening
Conduct reviews every 90 days to begin and annually thereafter
Customer Success, Customer Relationship Manager
By Pop-Up Talent At Audubon, PA, United States
Strong relationship development and management skills, good interpersonal skill set.
Strong time management skills, attention to detail and outstanding follow-up skills.
Solid experience with CRM software (e.g., HubSpot/Salesforce) and MS Office (particularly MS Excel) including project management software.
Strong listening skills and ability to correlate customer thoughts into company action.
Experience delivering client-focused solutions to customer needs.
Proven ability to manage multiple complex activities at a time.
Customer Relationship & Experience Manager
By DOGTV At United States
We offer great compensation, health benefits, a pet-first work environment and FREE DOGTV.
Manage key phases of CRM-based campaigns including goal setting, content planning, and data segmentation to meet company objectives.
Experience using Google Analytics to track, measure, and optimize performance.
Process-focused with the ability to manage multiple projects at once.
Committed to putting the customer and customer experience first when accomplishing company goals
We all work remotely. You’ll be able to work in the comfort of your own home.
Customer Relationship Manager Jobs
By Current At , Greenville, 29607 $97,000 - $130,000 a year
Manage long and short-term customer success metrics and deliverables such as FCR, NPS, Customer Effort Scores, etc.
Influence decisions and effective changes that improve the customer experience.
Bachelor's degree from 4-year accredited university or equivalent experience
Minimum 10 years experience in a direct supervisory role and proven success in managing a cross functional team
Detail-oriented with strong process, organizational and oral/written communication skills.
Strong oral and written communication skills, including virtual and electronic communications
Customer Relationship Liaison - Driving (Company Vehicle)
By Apria Healthcare At , Corpus Christi, 78405 $16.66 - $23.71 an hour
Comprehensive benefits package offered for eligible employees:
Manages all follow-up functions with the account, post set-up.
At least 2 years of related experience
Basic skills in Access, Excel, PowerPoint, MS Project, Visio, Word
We recognize our veterans by offering a company paid day off for Veterans Day
Acts as a single point of contact for a specific account or accounts.
Customer Relationship Specialist Jobs
By Exante Data At United States
Excellent Verbal and Written Communication Skills
Ability to multitask, prioritize and manage time effectively
Assist with planning company events
Ability to successfully plan and execute projects
Customer Relationship Liaison - Driving (Company Vehicle)
By Apria Healthcare At , Waukegan, 60085, Il $20.36 - $28.98 an hour
Comprehensive benefits package offered for eligible employees:
Manages all follow-up functions with the account, post set-up.
At least 2 years of related experience
Basic skills in Access, Excel, PowerPoint, MS Project, Visio, Word
We recognize our veterans by offering a company paid day off for Veterans Day
Acts as a single point of contact for a specific account or accounts.
Customer Relationship Manager Jobs
By DHL eCommerce At , Remote $67,650 - $107,760 a year
3 to 5 years of Customer Service or Account Management experience
Excellent stakeholder management skills at all levels of organization including executive management
Effective decision-making and change-management skills
Strong project management and organization skills
Lean/ Six Sigma (First Choice) experience and/or certification desired
Deploy account strategy and tactical plans for customer portfolio, aligning with the Regional Sales Manager (RSM).
Customer Relationship Manager Jobs
By Pop-Up Talent At Audubon, PA, United States
Proficiency in Smartsheet and/or project management software
Employee Benefits offered for full time employees and include: Medical/Dental/401K/etc.
Experience delivering/presenting client-focused solutions to customer needs
Proven ability to manage multiple complex activities at a time
Customer-focused and superior follow-up skills
Effective problem resolution (proactively) and decision-making abilities.
Customer Relationship Liaison Jobs
By Apria At Milford, CT, United States
Comprehensive benefits package offered for eligible employees:
Manages all follow-up functions with the account, post set-up.
At least 2 years of related experience
Basic skills in Access, Excel, PowerPoint, MS Project, Visio, Word
We recognize our veterans by offering a company paid day off for Veterans Day
Compensation is commensurate with experience
Customer Service Relationship Supervisor
By KO Business Solutions At Elk Grove Village, IL, United States
Efficiently manage customer requests and facilitate communication, both internally and externally, to ensure order throughput and customer satisfaction.
Ensure a high level of accountability and consistency in adhering to customer specific quality, processing, communication, and turnaround requirements.
Must be a detail-oriented, organized, self-starting, and hardworking individual with excellent communication and genuine interpersonal skills.
Must have critical thinking skills and the ability to develop solutions for complex situations.
Ability to learn processing turnaround requirements and be an advocate for order throughput.
Develop and maintain a comprehensive understanding of processing capabilities, as well as Quality System, general procedures, and applicable industry standard specifications.
Customer Relationship Manager Jobs
By Current Lighting At Greenville-Spartanburg-Anderson, South Carolina Area, United States
Manage long and short-term customer success metrics and deliverables such as FCR, NPS, Customer Effort Scores, etc.
Influence decisions and effective changes that improve the customer experience.
Bachelor's degree from 4-year accredited university or equivalent experience
Minimum 10 years experience in a direct supervisory role and proven success in managing a cross functional team
Detail-oriented with strong process, organizational and oral/written communication skills.
Strong oral and written communication skills, including virtual and electronic communications
Customer Service Consultant Jobs
By Milton Freewater Police Dept At United States
Good data entry and typing skills.
The ideal candidate should be well-spoken with a professional demeanor and strong customer service and computer skills.
Strong working knowledge of computer software, including microsoft office.
Excellent interpersonal, customer service, and communication skills.
Listening to customer concerns and providing information, answers, or responses.
Taking orders and processing billings and payments.
Customer Relationship Manager Jobs
By CSG At United States
Resolve client questions and disputes on product billing or invoicing and track product license management regarding compliance and usage
Bachelor's degree in business related field, or equivalent experience
2+ years of product, solutions, and/or technical customer support experience in a comparable environment
Work from Home, in-office, or hybrid
Under guidance from the sales team, may assist the contract process to include support for SOWs, ARs, POs, IVRs and OPNs
Help with global product issues, recovery, and client communication including after action summaries and organize and participate in product demonstrations
Customer Relationship Specialist Jobs
By Palomar At California, United States
Knowledge of, with the ability to extract, agency administration data from all sources and systems
1-3 years of experience in a Customer Service role.
Insurance experience preferred, but not required
Manages own work and takes responsibility for actions and decisions
Strong verbal and written communication skills. Demonstrated ability to interact with a variety of customers
Full Suite of Medical Benefits
International Tour Customer Relationship Manager
By The Bronze Suite At United States
- Strong organizational skills with the ability to manage multiple tasks and priorities effectively.
- Proficiency in using customer relationship management (CRM) software and other relevant tools.
- Previous experience in luxury customer service, preferably within the travel industry or related field.
- Exceptional interpersonal and communication skills, both written and verbal.
- A genuine passion for delivering outstanding customer experiences and exceeding expectations.
- Demonstrated problem-solving and conflict resolution abilities.
Customer Relationship Specialist Jobs
By Trajector At Florida, United States
Professional or personal experience supporting individuals with disabilities preferred
Minimum of one year of experience in customer service and/or sales
Excellent interpersonal, analytical and critical thinking skills
Excellent written and verbal communication skills
Client Relationship Specialist - Remote
Competitive compensation: $16.00 - $17.00 per hour PLUS quarterly bonuses based on performance.
Customer Service Consultant Jobs
By Alpha Ascension At Edison, NJ, United States
Cultivate a knowledge base on all products and services to draw on customer interactions
Attend team-based meetings to develop new customer service skills, receive personalized training, and network with top executives
1-3 years working as a customer service consultant, sales representative, or experience in a retail, restaurant, or hospitality environment
Above-average emotional intelligence and people skills
Daily Responsibilities for our Customer Service Consultant:
Wanted Qualifications for our Customer Service Consultant:
Customer Relationship Specialist Jobs
By Bridgeworks Ltd At Edina, MN, United States
High school diploma or equivalent or relevant experience in lieu of educational requirement.
Documents interactions and provides feedback to manager on recurring issues.
Recognizes similar problems to past experiences and precedents.
Consistently acts according to our customer experience standards, including:
Strong relationship-building and interpersonal skills.
Previous property-and-casualty insurance industry experience.

Are you looking for an exciting opportunity to help customers and build relationships? We are looking for a Customer Relationship Consultant to join our team and provide exceptional customer service. You will be responsible for responding to customer inquiries, resolving customer issues, and building relationships with customers. If you are passionate about customer service and have excellent communication skills, this could be the perfect job for you!

Overview:

Customer Relationship Consultants are responsible for developing and maintaining relationships with customers. They work with customers to understand their needs and provide solutions that meet those needs. They also provide customer service, troubleshoot problems, and help customers make informed decisions.

How To Become an Customer Relationship Consultant:

To become a Customer Relationship Consultant, you will need to have a strong understanding of customer service, sales, and communication. You should also have experience in customer service, sales, and/or marketing. Additionally, you should have a strong understanding of customer relationship management (CRM) software and be able to use it effectively.

Customer Relationship Consultant Skills:

• Excellent customer service skills
• Strong communication and interpersonal skills
• Ability to build relationships with customers
• Knowledge of customer relationship management (CRM) software
• Ability to troubleshoot customer issues
• Knowledge of sales and marketing principles
• Ability to work independently and as part of a team

What is Customer Relationship Consultant Knowledge?

• Knowledge of customer service principles
• Knowledge of sales and marketing principles
• Knowledge of customer relationship management (CRM) software
• Knowledge of customer service best practices
• Knowledge of customer service processes and procedures
• Knowledge of customer service trends and technologies

What is Customer Relationship Consultant Responsibilities?

• Develop and maintain relationships with customers
• Provide customer service and troubleshoot customer issues
• Assist customers in making informed decisions
• Provide sales and marketing support
• Utilize customer relationship management (CRM) software
• Monitor customer feedback and provide feedback to management
• Develop customer service processes and procedures

What is Customer Relationship Consultant Experience?

• Previous experience in customer service, sales, and/or marketing
• Experience with customer relationship management (CRM) software
• Experience in developing customer service processes and procedures
• Experience in providing customer service and troubleshooting customer issues

What is Customer Relationship Consultant Qualifications?

• Bachelor’s degree in business, marketing, or related field
• Certification in customer service or related field
• Knowledge of customer service principles
• Knowledge of customer relationship management (CRM) software
• Knowledge of sales and marketing principles

Customer Relationship Consultant Education:

• Bachelor’s degree in business, marketing, or related field
• Certification in customer service or related field
• Courses in customer service, sales, and marketing
• Courses in customer relationship management (CRM) software

Tools to Help Customer Relationship Consultant Work Better:

• Customer Relationship Management (CRM) software: CRM software helps Customer Relationship Consultants manage customer relationships and track customer interactions.
• Customer Service Software: Customer service software helps Customer Relationship Consultants provide better customer service by automating customer service processes.
• Sales and Marketing Software: Sales and marketing software helps Customer Relationship Consultants track customer interactions and develop marketing campaigns.

Good Tips to Help Customer Relationship Consultant Do More Effectively:

• Develop strong relationships with customers: Building strong relationships with customers is essential for Customer Relationship Consultants.
• Listen to customers: Listening to customers is key to understanding their needs and providing solutions that meet those needs.
• Utilize customer relationship management (CRM) software: CRM software helps Customer Relationship Consultants track customer interactions and develop customer service processes.
• Stay up-to-date on customer service trends and technologies: Staying up-to-date on customer service trends and technologies helps Customer Relationship Consultants provide better customer service.

Common Customer Relationship Consultant Interview Questions:

• What experience do you have in customer service?
• How do you handle difficult customer situations?
• What customer relationship management (CRM) software have you used?
• How do you develop customer service processes and procedures?
• What strategies do you use to build relationships with customers?
• What do you think makes a successful Customer Relationship Consultant?