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Customer Relationship Consultant Jobs

Customer Consultant Jobs
By Peoples Gas At Chicago, IL, United States
Benefits including medical and prescription, dental, vision, retirement and more
1+ years Customer Service Experience
Competitive pay starting at $22.74 per hour
Paid time off after 1 year of service
Proficient at understanding verbal and written Spanish language
High School Diploma, HSED, or GED
Customer Relationship Liaison Jobs
By Apria At Santa Fe Springs, CA, United States
Comprehensive benefits package offered for eligible employees:
Manages all follow-up functions with the account, post set-up.
At least 2 years of related experience
Basic skills in Access, Excel, PowerPoint, MS Project, Visio, Word
We recognize our veterans by offering a company paid day off for Veterans Day
Compensation is commensurate with experience
Customer Relationship Manager (Walmart)
By Alani Nutrition At Louisville, KY, United States
Key Skills and Experience Required
Track sales reports, keeping detailed accounts & status reports, and perform data entry.
Manage administrative and analytical duties. Analyse large data sets to gauge performance, identify opportunities, understand trends, and ultimately deduct actionable insight.
Apply financial acumen and analytical skills to build and execute a successful strategy.
Coordinate with customer team members to improve and manage the analytical reporting along with providing the support for sales.
Advanced abilities with Power BI, Retail Link, NOVA, Netsuite systems.
Ltc Relationship Management Sr. Consultant
By Lincoln Financial At , Greensboro, Nc $87,700 - $159,900 a year
5-7+ Years of experience in relationship management that directly aligns with the responsibilities of this position.
Strong presentation skills with the demonstrated ability to influence at all levels of management through clear, informed and logical discussions/presentations.
Demonstrated strong relationship management skills with internal clients (e.g. management, peers and colleagues) with a proven ability to develop collaborative approaches.
Finds common ground and gains collaboration among management, colleagues and peers, influencing outcomes without directing or commanding.
A leadership team that prioritizes your health and well-being; offering a remote work environment and flexible work hybrid situations
Hybrid/Flexible : Work at home and use the office as appropriate for in-person collaboration.
Member Relationship Consultant Jobs
By Nuvision Federal Credit Union At , Remote
Strong interpersonal skills in order to effectively communicate with members, staff and management
Continued product education and compliance training to better service member calls.
Working knowledge of applicable law, regulations, compliance practices and Credit Union procedures.
Solid knowledge of deposit, loan and ancillary products/services
Excellent communication and phone skills including professional verbal skills and etiquette
Able to listen, identify a need and offer a solution to a members need.
Relationship Management Consultant Jobs
By CAPTRUST At , Boston, 02109, Ma
Prioritization skills, multi-task skills, able to manage many time-sensitive tasks simultaneously
6+ years of relevant experience
Excellent communication and presentation skills, ability to communicate information to a financially sophisticated audience
Coordinate client meetings and calls to collect information for financial planning projects and input information into financial planning software
Assist in the gathering of information and preparation and review of individual income tax returns
Strong proficiency utilizing Microsoft Office products
Senior Customer Relationship Officer
By National Bank of Canada At Pompano Beach, FL, United States
Effectuer une analyse post-financement des dossiers qui le nécessitent.
Assurer la satisfaction de la clientèle et préserver l’image professionnelle de la Banque en offrant un service personnalisé et efficace.
Identifier et développer des perspectives de prêts et de dépôts pour atteindre les objectifs de Natbank.
Rapport au vice-président adjoint du développement des affaires à Naples
Procéder aux renouvellements en assurant la conservation.
À l’occasion, représenter Natbank à diverses activités de développement des affaires.
Customer Relationship Associate Jobs
By Hello Hire Talent Solutions At United States
1-2 years of experience working in a Customer Success, Relationship Management, Account Management, or similar role
Manage multiple priorities and activities for clients while effectively collaborating with delivery teams to ensure a positive customer experience
Effectively develop an understanding of Benchmark's SaaS offerings to inform the growth process and product roadmap
Ability to prioritize, execute projects, and manage time effectively
Drive customer satisfaction and growth among a portfolio of our existing customers
Continually grow existing customer relationships by identifying new business or growth opportunities to drive deeper engagement
Sr. Customer Relationship Manager
By DHL eCommerce At , Remote $79,425 - $127,080 a year
6 to 7 years of Customer Service or Account Management experience.
Excellent stakeholder management skills at all levels of organization including executive management.
Effective decision-making and change-management skills.
Strong project management and organization skills.
Lean/ Six Sigma (First Choice) experience and/or certification desired.
Deploy account strategy and tactical plans for customer portfolio in close alignment with the Regional Sales Managers (RSMs).
Associate Customer Relationship Manager
By TriNet At , Remote $57,800 - $95,400 a year
Bachelor’s degree desired in business, management or marketing, or equivalent combination of education and experience.
Minimum 3-5 years' previous sales, client relationship management and/or customer service experience
Other Knowledge, Skills and Abilities:
Ability to quickly establish relationships and interact with business owners, executives and managers.
Provides support and guidance to clients (SMBs) daily
This role is largely reactive with some proactive outreaches
Customer Relationship Manager Jobs
By GovSpend At Boca Raton, FL, United States
3+ years of sales or relationship management experience driving customer-related strategy, preferably in a SaaS or information services business.
Participate in Root Cause Analysis including incident and problem management activities.
Manage and coordinate the processing, communication, and implementation of all customer changes, including performing modifications on searches per customer requests.
Escalate appropriate retention efforts to their manager.
Other job duties as assigned to meet the business needs.
Bachelor’s degree in business or related area. Proven work experience will be considered in lieu of degree.
Customer Relationship Liaison Jobs
By Apria Healthcare At , Irvine, 92606, Ca $23.04 - $33.86 an hour
Comprehensive benefits package offered for eligible employees:
Manages all follow-up functions with the account, post set-up.
At least 2 years of related experience
Basic skills in Access, Excel, PowerPoint, MS Project, Visio, Word
We recognize our veterans by offering a company paid day off for Veterans Day
Acts as a single point of contact for a specific account.
Sr Customer Relationship Manager, Consumer Group
By T-Mobile At , Bellevue, 98006, Wa $122,200 - $165,300 a year
Excellent time management and organization skills, with the ability to manage multiple competing priorities
Leverage deep statistical and analytical skills to optimize “next best experience” program performance
Incorporate next-best-experience capabilities into business logic, analytical models, and measurement tools to ensure contextually relevant customer journeys and experiences
Demonstrate strategic thought leadership in the personalization space, leveraging advanced analytical skills to evaluate program performance
Must have the ability to learn complex material quickly and manage multiple deliverables simultaneously
Excellent interpersonal skills and the ability to communicate, partner, and collaborate.
Customer Relationship Liaison Jobs
By Apria Healthcare At , , Ut
Comprehensive benefits package offered for eligible employees:
Manages all follow-up functions with the account, post set-up.
At least 2 years of related experience
Basic skills in Access, Excel, PowerPoint, MS Project, Visio, Word
We recognize our veterans by offering a company paid day off for Veterans Day
Acts as a single point of contact for a specific account.
Customer Service Consultant Jobs
By NXT Solutions At West Valley City, UT, United States
Cultivate a knowledge base on all products and services to draw on customer interactions
Attend team-based meetings to develop new customer service skills, receive personalized training, and network with top executives
1-3 years working as a customer service consultant, sales representative, or experience in a retail, restaurant, or hospitality environment
Above-average emotional intelligence and people skills
Deliver friendly customer service while providing information about the products and services to existing and potential customers
Troubleshoot, and overturn customer objections and questions while maintaining a positive and professional attitude
Customer Service Consultant Jobs
By Ace Concepts, Inc. At Massapequa, NY, United States
Cultivate a knowledge base on all products and services to draw on customer interactions
Attend team-based meetings to develop new customer service skills, receive personalized training, and network with top executives
1-3 years working as a customer service consultant, sales representative, or experience in a retail, restaurant, or hospitality environment
Above-average emotional intelligence and people skills
Deliver friendly customer service while providing information about the products and services to existing and potential customers
Troubleshoot, and overturn customer objections and questions while maintaining a positive and professional attitude
Senior Customer Relationship Consultant (Mst Or Pst Zone)
By UKG (Ultimate Kronos Group) At , Remote
Experience working with customer relationship management tools and case management solutions (Gainsight/Salesforce)
Support the Executive Relationship Management Team (ERMs) in developing and executing action plans and business reviews (Executive Personas)
Lead the introduction to UKG Community including support and knowledge assets/content.
Bachelor’s Degree or equivalent experience and 5 years related industry experience.
Excellent communication skills (English - both written and verbal) and strong business acumen are required to deliver customer account reviews.
Strong Relationship Building Skills; Ability to build trusted relationships across UKG internal teams and multiple customer contacts
Sap Customer Relationship Management Consultant
By Plenium Corporation At United States
Knowledge of Activity Management, Calendar Management
Location: Ramsey, NJ - 100% Remote
3 Years of experience inSAPCRMimplementation
Overall, 15+ years of experience inSAPCRM
Should be able to set upCRMMiddleware and integrate with S/4HANA
Customer Consultant I Jobs
By Alpine Bank At Grand Junction, CO, United States

Description General Purpose The Customer Consultant I responds to customer inquiries via telephone. This is a part time (20+ hours per week) position. Essential Duties/Responsibilities ...

Are you looking for an exciting opportunity to help customers and build relationships? We are looking for a Customer Relationship Consultant to join our team and provide exceptional customer service. You will be responsible for responding to customer inquiries, resolving customer issues, and building relationships with customers. If you are passionate about customer service and have excellent communication skills, this could be the perfect job for you!

Overview:

Customer Relationship Consultants are responsible for developing and maintaining relationships with customers. They work with customers to understand their needs and provide solutions that meet those needs. They also provide customer service, troubleshoot problems, and help customers make informed decisions.

How To Become an Customer Relationship Consultant:

To become a Customer Relationship Consultant, you will need to have a strong understanding of customer service, sales, and communication. You should also have experience in customer service, sales, and/or marketing. Additionally, you should have a strong understanding of customer relationship management (CRM) software and be able to use it effectively.

Customer Relationship Consultant Skills:

• Excellent customer service skills
• Strong communication and interpersonal skills
• Ability to build relationships with customers
• Knowledge of customer relationship management (CRM) software
• Ability to troubleshoot customer issues
• Knowledge of sales and marketing principles
• Ability to work independently and as part of a team

What is Customer Relationship Consultant Knowledge?

• Knowledge of customer service principles
• Knowledge of sales and marketing principles
• Knowledge of customer relationship management (CRM) software
• Knowledge of customer service best practices
• Knowledge of customer service processes and procedures
• Knowledge of customer service trends and technologies

What is Customer Relationship Consultant Responsibilities?

• Develop and maintain relationships with customers
• Provide customer service and troubleshoot customer issues
• Assist customers in making informed decisions
• Provide sales and marketing support
• Utilize customer relationship management (CRM) software
• Monitor customer feedback and provide feedback to management
• Develop customer service processes and procedures

What is Customer Relationship Consultant Experience?

• Previous experience in customer service, sales, and/or marketing
• Experience with customer relationship management (CRM) software
• Experience in developing customer service processes and procedures
• Experience in providing customer service and troubleshooting customer issues

What is Customer Relationship Consultant Qualifications?

• Bachelor’s degree in business, marketing, or related field
• Certification in customer service or related field
• Knowledge of customer service principles
• Knowledge of customer relationship management (CRM) software
• Knowledge of sales and marketing principles

Customer Relationship Consultant Education:

• Bachelor’s degree in business, marketing, or related field
• Certification in customer service or related field
• Courses in customer service, sales, and marketing
• Courses in customer relationship management (CRM) software

Tools to Help Customer Relationship Consultant Work Better:

• Customer Relationship Management (CRM) software: CRM software helps Customer Relationship Consultants manage customer relationships and track customer interactions.
• Customer Service Software: Customer service software helps Customer Relationship Consultants provide better customer service by automating customer service processes.
• Sales and Marketing Software: Sales and marketing software helps Customer Relationship Consultants track customer interactions and develop marketing campaigns.

Good Tips to Help Customer Relationship Consultant Do More Effectively:

• Develop strong relationships with customers: Building strong relationships with customers is essential for Customer Relationship Consultants.
• Listen to customers: Listening to customers is key to understanding their needs and providing solutions that meet those needs.
• Utilize customer relationship management (CRM) software: CRM software helps Customer Relationship Consultants track customer interactions and develop customer service processes.
• Stay up-to-date on customer service trends and technologies: Staying up-to-date on customer service trends and technologies helps Customer Relationship Consultants provide better customer service.

Common Customer Relationship Consultant Interview Questions:

• What experience do you have in customer service?
• How do you handle difficult customer situations?
• What customer relationship management (CRM) software have you used?
• How do you develop customer service processes and procedures?
• What strategies do you use to build relationships with customers?
• What do you think makes a successful Customer Relationship Consultant?