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Customer Experience Coordinator Jobs

Customer Experience Coordinator - Healthcare - Remote | Wfh
By Get It Recruit - Healthcare At San Marcos, TX, United States

Are you passionate about making a meaningful impact on people's healthcare journeys? We are looking for a Customer Care Coordinator to join our team and play a vital role in ensuring that our clients' ...

Customer Experience Enablement Coordinator
By TeamSnap, Inc. At , Remote
Document new or updated processes and procedures in our existing knowledge base, ensuring accuracy and clarity.
Take ownership of our knowledge base in Confluence, reviewing existing content for improvements and identifying opportunities for enhancement.
Highly analytical with excellent planning, coordination, and communication skills for effective collaboration with peers and stakeholders.
Experience in managing multiple projects concurrently, from initial planning to deployment.
Prior experience in an enablement role within a SaaS/tech company.
We're proud to be remote-first. We've been remote since 2009, long before COVID made it cool
Coordinator, Airport Customer Experience Compliance
By American Airlines At , Hartford
Minimum Qualifications- Education & Prior Job Experience
Intermediate to advanced knowledge of computer experience in Excel, Word, and PowerPoint
This job is a member of the Customer Experience Team within the Customer Experience Division.
Ability to adjust hours and shifts to meet business requirements and workload demand
Leadership with practical coaching experience
Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more
Customer Experience Enablement Coordinator
By Wexford Mental Health Association At United States
Document new or updated processes and procedures in our existing knowledge base, ensuring accuracy and clarity.
Take ownership of our knowledge base in Confluence, reviewing existing content for improvements and identifying opportunities for enhancement.
Highly analytical with excellent planning, coordination, and communication skills for effective collaboration with peers and stakeholders.
Experience in managing multiple projects concurrently, from initial planning to deployment.
Prior experience in an enablement role within a SaaS/tech company.
We're proud to beremote-first.We've been remote since 2009, long before COVID made it cool
Customer Experience Program Coordinator
By City of Redmond At , Redmond, Wa $75,648 - $102,120 a year
Cost Recovery Management: Managing cost recovery for all rentable assets will be part of your responsibility to ensure financial efficiency.
The City of Redmond offers an excellent benefits package including:
You are a strong communicator: Excellent communication skills, both written and verbal, will be essential for effective coordination and collaboration.
Two (2) years of experience performing administrative duties is preferred.
One (1) year of experience in a municipal setting is preferred.
Valid First Aid & CPR certifications (must be obtained within 6 months of hire).
Customer Experience Logistics Coordinator
By Trinity Air Medical At Tempe, AZ, United States
2.Logistics, Aviation, Transportation, Healthcare Management, Organ Donation Industry
The Logistics Coordinator I reports directly to the Operations Manager
G.Strong interpersonal skills and an ability to critically problem solve.
I.Adheres to all documentation requirements for TAM customers.
P.Proficient in computer software programs including Microsoft and data entry.
1.Minimum 2-4 years experience in related fields:
Customer Experience Coordinator Jobs
By Nxt Level At Las Vegas Metropolitan Area, United States
Experience helping members navigate their Medicare Advantage benefits including medical, prescription drug, and supplemental benefits
Experience helping members navigate access to care through Medicare Advantage or HMO, including referrals and authorizations
Minimum Requirements for the position:
This position will pay $18- $22/hour based on experience. The role is eligible for overtime.
Be a representative that provides outbound and inbound support via the phone at a fast pace.
Basic understanding of Microsoft Office Products; Word, Powerpoint, Excel, etc.
Customer Experience Coordinator Jobs
By Pat Plumbing, Heating and Air At Topeka, KS, United States
Proven experience in a call center or in an office setting.
Strong organizational skills and the ability to follow through on tasks and initiatives.
Excellent verbal and written communication skills, with the capacity to effectively engage with both team members and customers.
Maintain monthly membership records including contact information, billing details and maintenance inspections.
Monitor call center metrics and generate weekly reports on call numbers, cancellations, callbacks, and other key performance indicators.
Take incoming calls and book customer appointments.
Customer Experience Coordinator Jobs
By Pat Plumbing, Heating and Air At Lawrence, KS, United States
Proven experience in a call center or in an office setting.
Strong organizational skills and the ability to follow through on tasks and initiatives.
Excellent verbal and written communication skills, with the capacity to effectively engage with both team members and customers.
Maintain monthly membership records including contact information, billing details and maintenance inspections.
Monitor call center metrics and generate weekly reports on call numbers, cancellations, callbacks, and other key performance indicators.
Take incoming calls and book customer appointments.
Coordinator, Airport Customer Experience Compliance
By American Airlines At Las Vegas, NV, United States
Intermediate to advanced knowledge of computer experience in Excel, Word, and PowerPoint
This job is a member of the Customer Experience Team within the Customer Experience Division.
Ability to adjust hours and shifts to meet business requirements and workload demand
Leadership with practical coaching experience
Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more
Investigates irregularities and fines received from FAA, TSA, DOT and other regulatory agencies
Customer Experience Coordinator Jobs
By Nxt Level At United States
Location: Remote / work from home
Compensation: $19- $20/ hour depending on exp.
You can review my company website at https://www.nxtlevel.io/
If you're interested please send your resume to [email protected]
Customer Experience & E-Commerce Coordinator
By Veronica Beard At New York City Metropolitan Area, United States
Utilize in-depth knowledge of on-site collection to effectively communicate product features and provide styling advice to customers
Responsible for ensuring quality of post-purchase experience including enhancements to order tracking, return processes, and omnichannel fulfillment
1-2 years of prior customer service experience, preferably at an e-commerce beauty or fashion retail business
Strong listening skills and sociable, friendly with an engaging personality
Attention to detail, and organized with accurate data entry
Deliver superior, personalized service to address customer inquiries and follow-ups via phone calls, emails and SMS
Coordinator, Airport Customer Experience Compliance
By American Airlines At Tampa, FL, United States
Intermediate to advanced knowledge of computer experience in Excel, Word, and PowerPoint
This job is a member of the Customer Experience Team within the Customer Experience Division.
Ability to adjust hours and shifts to meet business requirements and workload demand
Leadership with practical coaching experience
Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more
Investigates irregularities and fines received from FAA, TSA, DOT and other regulatory agencies
Global Recruiting Coordinator, Operations And Customer Experience
By Lime At New York, NY, United States
Manage all associated processes for US offer letters and global employment contracts
Ideal background in an executive assistant, event management, recruiting coordination, etc. type role
2 years of related experience required; 4 years of work experience preferred
Demonstrated experience working in a deadline driven ambiguous environment
Exceptional verbal and written communication skills with an emphasis on being clear, concise, and friendly
Experience with Lever, Tableau, Excel and Google suite products preferred
Customer Experience Coordinator Jobs
By Hays At New York City Metropolitan Area, United States
• Calculate and compile order-related statistics, and prepare reports for management
Our Client is seeking a Customer Experience Coordinator in New York City, NY.
• Some customer service experience
• Strong written and oral communication skills
• Experienced with Microsoft Word and Excel, Salesforce experience a plus
• Conduct weekly audits of processed orders to ensure accuracy of new revenue calculations
Coordinator, Customer Experience Product Support
By American Airlines At Dallas, TX, United States
Bachelor's degree in technology, business, aviation management, communications, or related fields, or equivalent experience
Knowledge of basic data management and analysis including tools like Cognos, Mosaic, Tableau, etc.
Conducts product meetings; completes product tracking/analysis reports; reports to management and business owners regarding product progress, issues, and risks
This job is a member of the Customer Experience Innovation and Delivery within the Customer Experience Division.
Supports product requirement definition and design through assisting with user stories and participating in retrospectives
2 years’ experience supporting business solutions or related analytical work
Customer Experience Coordinator Jobs
By Jacksonville Transportation Authority At Jacksonville, FL, United States
Reviews and audit Customer Relationship Management (CRM) for trends and root causes of concerns.
Recognizes situations requiring the immediate attention of management.
Communicates with co-workers, management and others in a polite and professional manner.
Researches, gathers, and enters all pertinent facts pertaining to suggestions and complaints into a Customer Relationship Management (CRM) database.
Strong knowledge of JTA fixed routes within the service delivery area.
Knowledge of customer service standards and the ability to remain focused on customer needs.
Customer Experience Coordinator Jobs
By SharpHeads At Arizona, United States
Experience helping members navigate their Medicare Advantage benefits including medical, prescription drug, and supplemental benefits
Experience helping members navigate access to care through Medicare Advantage or HMO, including referrals and authorizations
Minimum Requirements for the position:
Be a representative that provides outbound and inbound support via the phone at a fast pace.
Basic understanding of Microsoft Office Products; Word, Powerpoint, Excel, etc.
Computer literate, typing 40+ words per minute.
Coordinator, Airport Customer Experience Compliance
By American Airlines At , Los Angeles, Ca $39,064 a year
Minimum Qualifications- Education & Prior Job Experience
Intermediate to advanced knowledge of computer experience in Excel, Word, and PowerPoint
This job is a member of the Customer Experience Team within the Customer Experience Division.
Ability to adjust hours and shifts to meet business requirements and workload demand
Leadership with practical coaching experience
Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more
Coordinator, Airport Customer Experience Compliance
By American Airlines At Los Angeles, CA, United States
Intermediate to advanced knowledge of computer experience in Excel, Word, and PowerPoint
This job is a member of the Customer Experience Team within the Customer Experience Division.
Ability to adjust hours and shifts to meet business requirements and workload demand
Leadership with practical coaching experience
Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more
Investigates irregularities and fines received from FAA, TSA, DOT and other regulatory agencies

Are you passionate about creating a positive customer experience? We are looking for a Customer Experience Coordinator to join our team and help us provide our customers with an exceptional experience. You will be responsible for managing customer inquiries, resolving customer issues, and ensuring customer satisfaction. If you have excellent communication and problem-solving skills, we want to hear from you!

Overview:

The Customer Experience Coordinator is responsible for providing excellent customer service and creating a positive customer experience. This role involves interacting with customers, responding to inquiries, resolving customer issues, and providing product information. The Customer Experience Coordinator must have excellent communication and problem-solving skills, as well as a strong understanding of customer service principles and practices.

Detailed Job Description:

The Customer Experience Coordinator is responsible for providing excellent customer service and creating a positive customer experience. This role involves interacting with customers, responding to inquiries, resolving customer issues, and providing product information. The Customer Experience Coordinator must have excellent communication and problem-solving skills, as well as a strong understanding of customer service principles and practices. The Customer Experience Coordinator must be able to work independently and as part of a team.

What is Customer Experience Coordinator Job Skills Required?

• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Strong problem-solving skills
• Knowledge of customer service principles and practices
• Ability to handle customer inquiries and complaints
• Proficiency in Microsoft Office Suite

What is Customer Experience Coordinator Job Qualifications?

• Bachelor’s degree in Business Administration, Marketing, or related field
• At least two years of customer service experience
• Knowledge of customer service principles and practices
• Ability to handle customer inquiries and complaints
• Proficiency in Microsoft Office Suite

What is Customer Experience Coordinator Job Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of customer service software
• Knowledge of customer service best practices
• Knowledge of customer service metrics

What is Customer Experience Coordinator Job Experience?

• At least two years of customer service experience
• Experience in customer service software
• Experience in customer service best practices
• Experience in customer service metrics

What is Customer Experience Coordinator Job Responsibilities?

• Respond to customer inquiries and complaints in a timely and professional manner
• Provide product information and answer customer questions
• Resolve customer issues and complaints
• Monitor customer feedback and provide feedback to management
• Maintain customer records and update customer information
• Develop and implement customer service policies and procedures