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Customer Care Jobs in Pennsylvania

Customer Care Manager Jobs
By AssetWorks Inc At Wayne, PA, United States
Technical Support experience with Relational Database Management System (Oracle or Microsoft SQL Server preferred)
Work with management on customer care initiatives
Additional duties as requested by management
Proficient and experience communicating with customers verbally and in writing
Handle customer inquiries and be knowledgeable in AssetWorks products
Manage content updates to customer care web portal and mass email communication
Customer Care Associate Jobs
By Expo Marketing Inc At Pennsylvania, United States

Expo marketing Inc first opened our doors in NYC in 2020 and since April 2021 we’ve expanded to Philadelphia to penetrate a new market and fulfil our client’s needs for customer acquisition, retention ...

Director Of Customer Care
By JBT Corporation At Philadelphia, PA, United States
Strong communication and people management skills. Ability to inspire others and sell new ideas upwards and downwards the organization.
Strategic business segments management and enterprise programs
Equipment lifecycle management, software asset management
Implement ambidextrous management pursuing both short-term priorities while nurturing long-term growth initiatives.
Strong leadership ability to manage fast growing team, while implementing a compelling change management agenda.
Competitive salary and benefits – medical, dental, vision

Are you looking for a job that will make you feel valued and appreciated? Look no further! We are looking for a Customer Care Representative to join our team and provide excellent customer service to our customers. You will be the first point of contact for our customers and will be responsible for handling inquiries, resolving customer issues, and providing a positive customer experience. If you have a passion for helping others and a desire to make a difference, this is the job for you!

Customer Care job involves providing customer service and support to customers. This includes responding to customer inquiries, resolving customer complaints, and providing assistance with product and service information.

What is Customer Care Skills Required?

• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Ability to handle difficult customer situations
• Knowledge of customer service principles and practices
• Ability to use customer service software
• Knowledge of relevant products and services

What is Customer Care Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of relevant products and services

What is Customer Care Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant products and services
• Knowledge of customer service software
• Knowledge of customer service best practices

What is Customer Care Experience?

• Previous customer service experience
• Experience in a customer-facing role
• Experience in a call center environment

What is Customer Care Responsibilities?

• Respond to customer inquiries in a timely and professional manner
• Resolve customer complaints and provide assistance with product and service information
• Provide accurate and up-to-date information on products and services
• Maintain customer records and update customer information in the customer service database
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