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Customer Care Rep Trainer Jobs

Trainer - Customer Training
By Open Systems International At , Medina, 55340
3+ years or relevant experience; University experience may count
Experience presenting or teaching a small group (2 - 12 people)
1+ years of experience providing customer technical support or training.
Knowledge of computer programming preferred.
Provide world-class support and training through creative, intelligent, efficient, and flexible solutions to a variety of technical challenges
Build lasting relationships with customers through professional, efficient, pleasant, and helpful communication
Customer Service Trainer Jobs
By WSSC Water At , Laurel $75,240 - $127,908 a year
Required Knowledge, Skills, And Abilities
Knowledge of and experience in quality monitoring and developing quality assurance initiatives
Proven ability to contribute new ideas & approaches for improving employees’ skills & knowledge
Manages administrative functions necessary to deliver and document training programs
Demonstrated knowledge in adult learning concepts, instructional design including curriculum design
Demonstrated knowledge of call center operations and customer information systems
Seasonal Customer Care Rep
By evo At , Remote $19.50 - $21.00 an hour
Provide a world class customer service experience via phone, email, or live chat & SMS
Offer product advice and recommendations based on customers' specific needs
Demonstrate creative problem-solving skills and a strong ability to multi-task
Passion for the outdoor industry, associated activities, and the gear we sell (Advanced bike knowledge a huge plus)
Strong Verbal and Written communication skills
Excellent problem-solving skills and keen attention to detail
Customer Care Rep I
By Mindlance At New York City Metropolitan Area, United States
Able to perform basic job functions with help from co-workers, specialists, and managers on non-basic issues.
Responds to internal and external customer questions via telephone and written correspondence regarding insurance benefits, provider contracts, eligibility, and claims.
Responsible for successfully completing the required basic training.
Must pass the appropriate pre-employment test battery.
Primary duties may include, but are not limited to:
Analyzes problems and provides information/solutions.
Customer Trainer Jobs
By DGA Security At New York, NY, United States
Excellent organization, time management and project management skills.
Educate users on the self-service portal and their ability to run reports, queries and manage users.
2+ years of experience in a client facing position, where you were in a client services/experience role.
Flexibility to interact with all levels within an organization, from Sr. Managers to line level employees.
For specific clients, provide on-site survey of device locations for layout documentation.
Ability to build partnerships and foster collaborative relationships across internal departments.
Customer Trainer Jobs
By Intuitive At Atlanta, GA, United States
Skills, Experience, Education, & Training:
Support positive relationships between external training center personnel and ISI management
Minimum Education And Training Requirements
Conduct da Vinci® Surgical System training programs for surgical teams at designated training centers and remote centers
Train the sales force to conduct in-services and system technology skills development activities with customers on new and established products
Manage training center logistics, inventory and training calendars
Trauma-Informed Care Trainer Jobs
By Alternatives At Chicago, IL, United States
Demonstrated knowledge, skills, and awareness of, as well as commitment to, contemporary issues of inclusion, diversity, access, and equity.
Strong interpersonal skills including the ability to work effectively with diverse
Direct Report: System and Training Manager
Perform the following from a racial, gender, sexuality, and ability equity lens:
Create and edit written and visual training materials for Alternatives staff and external partners
Act as a resource and guide for Alternatives staff and external partners as they incorporate TIC practices into their work.
Customer Care Rep Jobs
By Zeus Fire & Security At , Honolulu, 96819, Hi
2 years in a Customer Service occupation, Prior data entry skills (type 30wpm), 10-key experience, and telephone work experience preferred
Excellent time management, planning and forward-thinking skills
High School Diploma or General Education Degree (GED)
Knowledge of various alarm panels and signal formats
Experience in customer service and/or sales in preferred but not required
Knowledge of the company and how to utilize all company resources
Customer Trainer Jobs
By Intuitive Surgical At , Atlanta, Ga $87,100 - $139,200 a year
Skills, Experience, Education, & Training:
Support positive relationships between external training center personnel and ISI management
Conduct da Vinci® Surgical System training programs for surgical teams at designated training centers and remote centers
Train the sales force to conduct in-services and system technology skills development activities with customers on new and established products
Manage training center logistics, inventory and training calendars
Clinical and/or operating room experience preferred
Customer Service Academy Trainer
By KNAPP North America At Kennesaw, GA, United States
Conflict management Ability to identify differences, openly address problems, and resolve conflicts by providing viable solutions
Responsible for training/certification of technicians
Participate in training courses and further your personal education in the specialty areas such as installations, startups, and maintenance services
Education in electrical engineering, mechatronics, or control technology
Good knowledge of KNAPP products and system areas is a district advantage
Experience as a mechanical fitter, service technician or commissioning engineer
Customer Care Rep Ii
By Boston Scientific At Quincy, MA, United States
2 Year with High School degree/diploma, or An equivalent combination of education/work experience
Ability to work remotely as needed
Excellent communication and organizational skills
Service Cloud Knowledge a plus
Knowledge of SAP and Microsoft Office tools a plus
Ability to work as part of a team
Care Delivery Trainer Jobs
By Cadence At United States
Excellent organizational and project management skills, with an ability to prioritize and manage time effectively.
Master’s Degree in a related field or equivalent education and experience preferred
Conduct ongoing evaluation of clinical and non-clinical staff skill levels and competencies. Partner with leadership to address skill gaps in employees.
Ownership of maintaining compliance with clinical training programs to address program requirements, company policies, and Federal and State regulations.
Excellent pedagogical knowledge, identifying and leading improvements in training delivery across the organization.
Onboarding stipend for remote equipment and home office setup or onsite equipment
Customer Operations Trainer Jobs
By FanDuel At United States
Working knowledge of Adobe Learning Manager
Must maintain working knowledge of FanDuel products, tools, policies, and procedures
Report training progress updates to Managers for new hire trainings, or other training related projects
Additional responsibilities as assigned or requested
Exceptional interpersonal skills, both orally and in writing
Knowledge and understanding of the sports and online gaming industry
Customer Care Rep Jobs
By SKYGEN USA At , Remote $18 an hour
Provide recommendations on system enhancements and process improvements to management.
We offer exceptional professional growth opportunities; a casual, friendly work environment; and competitive wage and benefits
Utilize knowledge of claim adjustments and resubmission processes to determine appropriate resolution to provider requests.
1 -3 years of job related experience (heavy phone work, reception, call center etc.)
Basic knowledge of Microsoft Office products including but not limited to Word, Excel, and Outlook.
Excellent listening and communication skills

Are you passionate about helping people and have a knack for training? We are looking for an experienced Customer Care Rep Trainer to join our team and help us provide exceptional customer service! As a Customer Care Rep Trainer, you will be responsible for developing and delivering training programs to our customer service representatives, ensuring they have the knowledge and skills to provide the best customer experience. If you are looking for an exciting and rewarding opportunity, this is the job for you!

Overview:

A Customer Care Rep Trainer is responsible for training customer service representatives on customer service best practices, product knowledge, and customer service policies and procedures. They are also responsible for developing and delivering customer service training programs, providing feedback and coaching to customer service representatives, and monitoring customer service performance.

Detailed Job Description:

The Customer Care Rep Trainer is responsible for developing and delivering customer service training programs to customer service representatives. This includes developing training materials, conducting training sessions, providing feedback and coaching to customer service representatives, and monitoring customer service performance. The Customer Care Rep Trainer will also be responsible for researching customer service best practices, product knowledge, and customer service policies and procedures.

What is Customer Care Rep Trainer Job Skills Required?

• Excellent communication and interpersonal skills
• Excellent organizational and time management skills
• Ability to work independently and as part of a team
• Ability to develop and deliver effective training programs
• Knowledge of customer service best practices, product knowledge, and customer service policies and procedures
• Proficiency in Microsoft Office Suite

What is Customer Care Rep Trainer Job Qualifications?

• Bachelor’s degree in a related field
• 3+ years of customer service experience
• 1+ years of customer service training experience
• Knowledge of customer service best practices, product knowledge, and customer service policies and procedures

What is Customer Care Rep Trainer Job Knowledge?

• Knowledge of customer service best practices, product knowledge, and customer service policies and procedures
• Knowledge of customer service software and systems
• Knowledge of adult learning principles

What is Customer Care Rep Trainer Job Experience?

• 3+ years of customer service experience
• 1+ years of customer service training experience

What is Customer Care Rep Trainer Job Responsibilities?

• Develop and deliver customer service training programs
• Provide feedback and coaching to customer service representatives
• Monitor customer service performance
• Research customer service best practices, product knowledge, and customer service policies and procedures
• Develop training materials
• Conduct training sessions