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Customer Care Team Representative Jobs

Automotive Customer Care Representative
By Hillside Honda At Jamaica, NY, United States
Good verbal and written communication skills
Effective organizational skills and the ability to multi-task
Monthly Competitions for additional incentives
Handle all incoming internet email leads and internet phone leads
Work with internet leads accordingly to set an appointment for a proper vehicle demonstration
Direct customers to product information resources, including those available on the internet
Customer Care Representative - Bismarck
By Bravera At Bismarck, ND, United States
Have a complete understanding of the products/services offered by Braveras Retail, Consumer lending and Digital department.
Be an ambassador for Bravera by using products and services offered.
High school diploma or equivalent with 1-2 years of post-secondary education preferred.
1-3 years of banking experience or customer service experience.
Collaborate and innovate. We work together to drive continuous improvement to enhance your experience.
Be able to multitask while providing exceptional service to our customers over the phone or chat
Customer Care Representative Jobs
By ZG STAFFING SOLUTIONS At Boston, MA, United States

Are you passionate about providing top-notch customer service? Do you thrive in a fast-paced environment? A fast-growing start-up with a world-class platform that simplifies network monetization, is ...

Customer Care Relationship Representative
By Essential Cabinetry Group At Greenville, SC, United States
3-5 years of proven account management or other relevant experience preferred.
Excellent time and project management skills. You're always looking to improve inefficient processes
Execute other activities as assigned by the Customer Care Manager or Director of Customer Experience.
This could be a remote opportunity for someone who has previous cabinetry experience.
Experience in delivering client-focused solutions based on customer needs
Proven ability to manage multiple projects at a time while paying strict attention to detail
Customer Care Representative Jobs
By Trinity Health Michigan At , Ann Arbor, 48105
Excellent communication skills in both written and verbal forms, including proper phone etiquette. Previous experience in a healthcare setting is preferred.
Answer incoming and make outbound calls using both electronic and paper-based documentation systems.
Perform overhead paging requests and public address announcements per protocol.
Accurately gather and verify demographic information using standard computer software and systems.
Document all call information accurately and according to approved operating procedures using multiple software applications.
Identify and employ alternative approaches to communicate with callers when encountering barriers and escalate as needed.
Construction Customer Care Representative
By Toll Brothers At , Colorado Springs, 80920 $26.44 - $31.25 an hour
Service Request Management: entering, updating, closing and Purchase Order processing
Ability to plan and prioritize while focusing on detail orientation and effective time management
Strong computer skills including Outlook, Excel, and Word
3 - 5 years of residential construction experience
Experience with a service department
1 - 3 years of Customer Service Experience
Hr Customer Care Representative (Temp)
By University of Michigan At , Ann Arbor, 48109, Mi $16.25 an hour
Handle a high volume of tickets using a case management tool to open, document, process, and resolve tickets
Develop subject matter expertise in areas of Benefits for Open Enrollment.
You will use data entry software.
Access records in multiple systems to resolve inquiries.
Communicate via both email and phone to collect additional information and provide updates on ticket status.
Work in a collaborative environment, with business partners, customers, and colleagues.
Customer Care Representative Jobs
By Elevance Health At Denver, CO, United States
Preferred Skills, Capabilities, And Experiences
You will partner internally to create a seamless experience for our customers and resolve potential issues.
Ability to obtain your Associate’s or Bachelor’s degree or further your education with tuition reimbursement.
Here’s What Elevance Health Offers
National +50 Miles away from nearest PulsePoint, National +50 Miles away from nearest PulsePoint
A career path with opportunity for growth
Customer Care Representative Jobs
By Elevance Health At Salem, OR, United States
Preferred Skills, Capabilities, And Experiences
You will partner internally to create a seamless experience for our customers and resolve potential issues.
Ability to obtain your Associate’s or Bachelor’s degree or further your education with tuition reimbursement.
Here’s What Elevance Health Offers
National +50 Miles away from nearest PulsePoint, National +50 Miles away from nearest PulsePoint
A career path with opportunity for growth
Customer Care Representative Jobs
By Elevance Health At Olympia, WA, United States
Preferred Skills, Capabilities, And Experiences
You will partner internally to create a seamless experience for our customers and resolve potential issues.
Ability to obtain your Associate’s or Bachelor’s degree or further your education with tuition reimbursement.
Here’s What Elevance Health Offers
National +50 Miles away from nearest PulsePoint, National +50 Miles away from nearest PulsePoint
A career path with opportunity for growth
Customer Care Representative Jobs
By Elevance Health At Oklahoma City Metropolitan Area, United States
Preferred Skills, Capabilities, And Experiences
You will partner internally to create a seamless experience for our customers and resolve potential issues.
Ability to obtain your Associate’s or Bachelor’s degree or further your education with tuition reimbursement.
Here’s What Elevance Health Offers
National +50 Miles away from nearest PulsePoint, National +50 Miles away from nearest PulsePoint
A career path with opportunity for growth
Customer Care Representative Jobs
By Elevance Health At Little Rock, AR, United States
Preferred Skills, Capabilities, And Experiences
You will partner internally to create a seamless experience for our customers and resolve potential issues.
Ability to obtain your Associate’s or Bachelor’s degree or further your education with tuition reimbursement.
Here’s What Elevance Health Offers
National +50 Miles away from nearest PulsePoint, National +50 Miles away from nearest PulsePoint
A career path with opportunity for growth
Team Operations Manager, Servicing Customer Care
By Figure At Charlotte, NC, United States
Conduct daily workforce management oversight based on established service requirements.
Oversee the day to day workforce management of the servicing Customer Care team and focus on delivering industry leading service
Assist workforce management in managing the Customer Success Advocate (CSA) shift schedule for accurate planning and shift coverage
Read, analyze reporting, and make data-driven recommendations to management
Manage product and tech escalations via the triage ticketing system
Participate in new training and licensing programs to expand the team’s capabilities
Customer Service Representative I - Performance Team
By BioLegend At San Diego, CA, United States
Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities of this job at any time.
Minimum Qualifications – Education And Experience
Preferred Qualifications – Education And Experience
Strong computer skills, including knowledge of MS Office programs
Other projects or responsibilities as may be required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Customer Care Team Lead
By Fubo At United States
Lead the team to provide world-class customer experience
3+ years of team leadership experience, preferably in a contact center industry
Experience in tech support for TV/streaming preferred
Above-average knowledge of tech-related elements and troubleshooting tech devices (i.e. Amazon Fire TV, Chromecast, Roku, iOS, Android, etc.)
Strong written communications and presentation skills
Fubo provides a highly competitive compensation based on experience and market standards
Sr. Customer Care Representative - Us Oncology Network
By McKesson At Fort Worth, TX, United States
Prepares for monthly 1:1’s with supervisor/manager.
Typically requires 5+ years of related experience
1 year of Physicians Services Experience Preferred
Functional networking to improve the customer experience
Strong computer and keyboarding skills
Enters Assigned Customer Orders received via phone, email or fax.
Customer Care Representative Jobs
By Mangino Chevrolet Buick GMC At Amsterdam, NY, United States
Maintain positive relationships with BDC teammates, sales teams, service teams, and dealership management.
At least 1 year of customer service experience
Experience in a BDC role is preferred.
Experience with VIN Solutions, CDK, DMS preferred.
Base salary of $30,000-$35,000 per year
This position will include monthly commission in addition to base salary.
Customer Care Team Supervisor
By 2ULaundry At Charlotte, NC, United States
Own order feedback response management, ensuring all questions and concerns are addressed in a timely and effective manner
You have experience using an international workforce to delegate low-skill tasks away from your W2 staff.
Manage the team of 3-4 Customer Care Agents and 1-2 Dispatch (Delivery Driver Support) Agents.
Help reorganize Google Doc workflows into the Notion database for improved agent experience and scalability
Manage scheduling, timesheet approvals, and assist with other HR-related tasks
Own hiring and onboarding for all new team members, ensuring proper and effective training for all daily responsibilities
Team Lead, Customer Care (Life)
By Transamerica At United States
Strong preference for prior Transamerica experience and/or knowledge of Transamerica Operations
Lead or assist with project initiatives, including providing requirements and testing.
Build proactive and meaningful customer relationships, with a focus on improving the customer experience.
Associate's degree or equivalent experience.
Two years of call center/customer service experience, preferably in the insurance/financial services industry or related field.
Communication, interpersonal and listening skills.
Customer Care Representative Jobs
By IC Realtime At Pompano Beach, FL, United States

Phone support, computer, emails

Are you looking for an exciting opportunity to join a customer care team that puts customer satisfaction first? We are looking for a Customer Care Team Representative who is passionate about helping customers and providing exceptional customer service. If you have excellent communication skills and a positive attitude, we want to hear from you!

Overview:

A Customer Care Team Representative is responsible for providing excellent customer service to customers and potential customers. They are the first point of contact for customers and are responsible for resolving customer inquiries, complaints, and issues. They must be able to provide accurate information and solutions to customers in a timely manner.

Detailed Job Description:

Customer Care Team Representatives are responsible for providing excellent customer service to customers and potential customers. They must be able to answer customer inquiries, complaints, and issues in a timely manner. They must be able to provide accurate information and solutions to customers. They must be able to handle customer inquiries in a professional and courteous manner. They must be able to maintain customer records and provide customer feedback to management. They must be able to identify customer needs and provide solutions to meet those needs.

What is Customer Care Team Representative Job Skills Required?

• Excellent customer service skills
• Excellent communication skills
• Ability to work in a fast-paced environment
• Ability to multitask
• Ability to work independently
• Ability to work in a team environment
• Ability to handle customer inquiries in a professional and courteous manner
• Ability to provide accurate information and solutions to customers
• Ability to maintain customer records
• Ability to provide customer feedback to management
• Ability to identify customer needs and provide solutions to meet those needs

What is Customer Care Team Representative Job Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of customer service software, databases, and tools
• Knowledge of Microsoft Office Suite
• Ability to type at least 25 words per minute

What is Customer Care Team Representative Job Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of customer service software, databases, and tools
• Knowledge of Microsoft Office Suite

What is Customer Care Team Representative Job Experience?

• Previous customer service experience
• Experience working in a fast-paced environment
• Experience working with customers

What is Customer Care Team Representative Job Responsibilities?

• Answer customer inquiries, complaints, and issues in a timely manner
• Provide accurate information and solutions to customers
• Handle customer inquiries in a professional and courteous manner
• Maintain customer records
• Provide customer feedback to management
• Identify customer needs and provide solutions to meet those needs
• Follow up with customers to ensure their satisfaction