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Customer Care Team Representative Jobs in New York

Automotive Customer Care Representative
By Hillside Honda At Jamaica, NY, United States
Good verbal and written communication skills
Effective organizational skills and the ability to multi-task
Monthly Competitions for additional incentives
Handle all incoming internet email leads and internet phone leads
Work with internet leads accordingly to set an appointment for a proper vehicle demonstration
Direct customers to product information resources, including those available on the internet
Customer Care Representative Jobs
By Mangino Chevrolet Buick GMC At Amsterdam, NY, United States
Maintain positive relationships with BDC teammates, sales teams, service teams, and dealership management.
At least 1 year of customer service experience
Experience in a BDC role is preferred.
Experience with VIN Solutions, CDK, DMS preferred.
Base salary of $30,000-$35,000 per year
This position will include monthly commission in addition to base salary.
Customer Care Representative Jobs
By Givaudan At , New York, 10019, Ny $55,000 - $85,000 a year
Proven Success in Customer Relationship Management
Provide support for assigned customers and affiliates to meet order requirements
Coordinate with relevant departments to ensure orders are dispatched / delivered on time and manage customer expectations
Update and maintain accurate customer records, including customer specific information, contracts, labelling, packaging and stock requirements
High School or Secondary Education
1-2 years in customer facing role, industry experience preferred

Are you looking for an exciting opportunity to join a customer care team that puts customer satisfaction first? We are looking for a Customer Care Team Representative who is passionate about helping customers and providing exceptional customer service. If you have excellent communication skills and a positive attitude, we want to hear from you!

Overview:

A Customer Care Team Representative is responsible for providing excellent customer service to customers and potential customers. They are the first point of contact for customers and are responsible for resolving customer inquiries, complaints, and issues. They must be able to provide accurate information and solutions to customers in a timely manner.

Detailed Job Description:

Customer Care Team Representatives are responsible for providing excellent customer service to customers and potential customers. They must be able to answer customer inquiries, complaints, and issues in a timely manner. They must be able to provide accurate information and solutions to customers. They must be able to handle customer inquiries in a professional and courteous manner. They must be able to maintain customer records and provide customer feedback to management. They must be able to identify customer needs and provide solutions to meet those needs.

What is Customer Care Team Representative Job Skills Required?

• Excellent customer service skills
• Excellent communication skills
• Ability to work in a fast-paced environment
• Ability to multitask
• Ability to work independently
• Ability to work in a team environment
• Ability to handle customer inquiries in a professional and courteous manner
• Ability to provide accurate information and solutions to customers
• Ability to maintain customer records
• Ability to provide customer feedback to management
• Ability to identify customer needs and provide solutions to meet those needs

What is Customer Care Team Representative Job Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of customer service software, databases, and tools
• Knowledge of Microsoft Office Suite
• Ability to type at least 25 words per minute

What is Customer Care Team Representative Job Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of customer service software, databases, and tools
• Knowledge of Microsoft Office Suite

What is Customer Care Team Representative Job Experience?

• Previous customer service experience
• Experience working in a fast-paced environment
• Experience working with customers

What is Customer Care Team Representative Job Responsibilities?

• Answer customer inquiries, complaints, and issues in a timely manner
• Provide accurate information and solutions to customers
• Handle customer inquiries in a professional and courteous manner
• Maintain customer records
• Provide customer feedback to management
• Identify customer needs and provide solutions to meet those needs
• Follow up with customers to ensure their satisfaction