Automotive Customer Care Representative

Hillside Honda
Queens, NY
About The Dealership
Hillside Honda, a “Best Dealership to Work For” award winner for three years running, has been family-owned and operated for over 40 years. We have continued to grow while holding true to our family values of honesty, integrity, and professionalism.
Hillside Honda understands the importance of happy employees and career development. We are involved with our community and offer many company outings, such as our annual fishing trip, holiday parties, and sporting events. Many of our employees have been with our organization for over 30 years and our management staff has all been hired from within. We believe in your career and promote from within often.
At Hillside Honda, you can expect to work on a team of dedicated employees. Our team works with a collaborative approach and encourages success among each of our members.
Do you have experience working in a retail environment? Do you enjoy solving customer inquiries and creating relationships via phone? Are you passionate about delivering an excellent customer experience? If you answered yes to either question, apply here! Hillside Honda is hiring for Customer Care Representatives to join our sales team!
WHAT WE OFFER:

• Team outings and events
• Paid Training
• Monthly Competitions for additional incentives
• Health & Dental
• Salary & Commission
• 401K
• Annual Bonuses
• Paid Vacation
• Growth Opportunities

RESPONSIBILITIES:

• Handle all incoming internet email leads and internet phone leads
• Work with internet leads accordingly to set an appointment for a proper vehicle demonstration
• Deliver inquiries/messages intended for other sales personnel and departments promptly
• Direct customers to product information resources, including those available on the internet

REQUIREMENTS:

• Self-motivation
• Effective organizational skills and the ability to multi-task
• Positive attitude and serious work ethic
• Proficient computer skills
• Drive to hit sales quotas and goals
• Good verbal and written communication skills
• Must be able to work evenings and weekends