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Customer Care Advocate Jobs

Customer Care Advocate Jobs
By iRhythm Technologies, Inc. At United States
Experience with Customer Relationship Management software; Salesforce.com preferred
Bachelor's or equivalent combination of education and experience.
Candidates must possess strong verbal and written English communication skills.
Demonstrated patience and professionalism in stressful situations. Experience in a multitasking role preferred.
Minimum of 3-5 years of customer service experience, preferably in healthcare.
Provide superior customer care by troubleshooting customer/patient issues relating to products, services, and patient enrollment.
Care Advocate Jobs
By UCLA At , Los Angeles

The CARE advocate provides confidential and privileged advice, assistance and advocacy to students who are victims of sexual assault, dating and domestic violence, and stalking. Supports diverse ...

Overnight Care Advocate Jobs
By Carrot Fertility At United States
1-3 years of experience working in a direct customer- or client-facing role
Superior communication skills, both written and verbal
Bachelor's Degree or equivalent work experience
Experience working at a fast-growing tech company or digital health company
Experience with Zendesk or similar CRM platforms
Past experience in the family-forming space: fertility care, adoption, donor assisted reproduction,and/ or gestational carrier arrangements
Customer Care Advocate Jobs
By Aflac, Incorporated At , Windsor, 06095 $31,200 - $68,000 a year
Demonstrated practical understanding of how processes and systems in own area of work relate to the management of risk and compliance
Takes accountability for participating in the performance management cycle
Other duties as assigned by Team Manager or other member of Management team
Or an equivalent combination of education and experience
Strong verbal and written communication skills
Takes action to improve performance on the job and to manage own personal development
Care Advocate Jobs
By Maven Clinic At United States
Provide ongoing case management in accordance with the Maven outreach schedule
Problem-solving skills to help find creative solutions to customer needs
Excellent written and verbal communication skills
Experience working with sensitive health information
Experience in social work, nursing, public health or related field
Currently holds a coaching certification (ICF or NBC-HWC), has a nursing or behavioral health background
Care Advocate Jobs
By University of California Santa Cruz At , Santa Cruz, 95064, Ca $70,000 - $80,000 a year
Excellent communication skills with demonstrated effectiveness in interacting with students, staff, and faculty of various social, cultural, economic and educational backgrounds
Develops and facilitates programming, educational workshops, and group activities with an inter-sectional lens to support survivors and their healing processes.
Bachelor's degree in related area and / or equivalent experience / training.
Ability to work with individuals who have experienced sexual assault, stalking, dating/domestic violence, childhood sexual abuse, or sexual harassment
Able to effectively use professional skills, objectivity, and insight in effectively advocating for the survivor
Ability to exercise professional judgment and the flexible use of advocacy skills
Benefits Customer Care Advocate
By Gusto At Denver Metropolitan Area, United States
You will expand your critical thinking skills and knowledge in order to answer progressively more challenging/complex customer inquiries.
You will own customers' benefit requests from start to finish working directly with insurance carriers on our customer’s behalf.
Provide expertise in healthcare and benefits enrollment via written and verbal communication with Gusto Customers
You will be expected to work a full-time scheduled shift during our hours of operations.
You will meet the quality and productivity standards necessary to meet Gusto’s business standards for superior customer service and performance progression.
Here’s What You’ll Do Day-to-day
Customer Advocate Jobs
By Granicus Inc. At , , Pr
2-3 years of experience in external customer account management, development, strategy or a consultant role.
Experience with Granicus products or other content management systems
Experience in change management or process improvement
Worked in a remote environment with experience managing multiple time zones
Experience working in or with local government, non-profit or similar field
Demonstrated problem-solving skills and the ability to work independently
Customer Support Advocate Jobs
By MRM Global At Nevada, United States
Highly organised with excellent time management skills
Help support and train users following launch with dedicated remote training sessions
Support North America success manager in proactive customer outreach or follow-up as required
Process Premium Design Orders, maintain the tracker, and request/manage supplier quotes
Experience working in a customer facing role, ideally in technical support capacity
Excellent communication skills in-person and via phone, email and live chat
Customer Advocate Jobs
By Modivcare At Miami Lakes, FL, United States
0-2 years customer service experience in an inbound call center environment with heavy phone volume and data entry
High School Graduate or General Education Degree (GED)
Routing, scheduling or dispatch experience
Prior in-bound call center experience
Knowledge of Medicaid guidelines and covered services
Pre-Tax and Post --Tax Commuter and Parking Benefits
Customer Service Advocate - Christian Care Ministry
By Christian Career Center At United States
Meeting monthly service objectives as outlined by management
Essential Job Duties & Responsibilities
Offering prayer to all members and providers at every appropriate opportunity
Two (2) years customer service experience in a medical, dental, optical or related setting required
Two years high volume contact center experience preferred
Strong knowledge of computer hardware and software
Customer Care Advocate Jobs
By Gusto At Denver Metropolitan Area, United States
You will be required to expand your critical thinking skills and knowledge in order to answer progressively more challenging/complex customer inquiries.
6 months - 2 years of work experience in a customer-facing role
Preferred: 1 - 2 years experience in a contact center environment, and/or processing payroll
Handles stress well: Conflict resolution skills and a personality that thrives in a dynamic environment.
You will be able to deliver exemplary customer service using a “search first” mentality.
You have the ability to work effectively and full-time in PST/MST time zones.
Remote Care Advocate Jobs
By AiRCare Health At Texas, United States
Proactively reach out to individuals via phone to offer help and support according to program requirements.
A time management guru: you efficiently move through a to-­do list and effectively prioritize and triage competing demands
You have excellent interpersonal skills (communication and listening), especially over the phone, and a willingness to receive feedback
You are interested in working remotely and reside in Florida, Texas, North Carolina, Georgia, Arkansas, Wisconsin, or Minnesota
Growth-oriented: you thrive on constructive feedback, which you view as an opportunity to polish skills
Must have a wired internet connection and appropriate network quality and internet speed to perform the job remotely.
Customer Advocate Manager Jobs
By Inclusively At United States
3+ years of experience in account management
Experience working with our or other insurance management systems a plus
Act as a liaison between product management and the customer with a focus on communicating the roadmap
Performs other duties as assigned by immediate manager or management team.
Excellent organizational skills and the ability to manage, prioritize, work under pressure, and meet deadlines
Can work remotely or from one of our offices
Customer Advocate - Payroll
By NORTH AMERICAN BANDING COUNCIL At United States
Remote - Work from Home
Document and manage cases within applicable systems by reviewing, updating, and closing daily
Bachelor’s degree preferred or 4 years equitable business experience required
1-2 years of multi-channel customer service experience
1-2 years of prior customer facing HCM or NORTH AMERICAN BANDING COUNCIL experience is a plus
Proven excellence in customer service and relationship building skills required
Care Advocate Jobs
By Carrot Fertility At Des Moines Metropolitan Area, United States
1-3 years of experience working in a direct customer- or client-facing role
Superior communication skills, both written and verbal
Bachelor's Degree or equivalent work experience
Experience working at a fast-growing tech company or digital health company
Experience with Zendesk or similar CRM platforms
Past experience in the family-forming space: fertility care, adoption, donor assisted reproduction, and/ or gestational carrier arrangements
Customer Advocate Senior Associate - Gmb
By Google Operations Center At Memphis, TN, United States
Demonstrates excellent time-management skills and the ability to work independently while using departmental resources, policies and procedures
Knowledge or experience in Google My Business (GMB)
Actively seeks solutions through logical reasoning and data interpretation skills and identifies trends to appropriate channel including improvement suggestions
High school diploma or equivalent practical experience
Excellent written and verbal communication skills with strong attention to detail
Typing skills and speed at a minimum of 45 words per minute/85% accuracy
Customer Care Advocate Jobs
By Wesley Financial Group, LLC At Franklin, TN, United States
Excellent time management and multi-tasking skills
Excellent communication skills, both written and verbal
2 years of Customer Service experience is preferred
1-2 years of experience using Google Suite, Microsoft office and Salesforce
Comprehensive benefits package (medical, dental and vision plans, company paid short term disability, life insurance, parental leave and employer funded HSA)
MacBook to complete work tasks
Customer Advocate Jobs
By Travel B and V At Green Valley, AZ, United States
Have a strong knowledge of everything we offer
No experience necessary - we train you to be your best
Discounted or free benefits and Perks
Communicate those needs directly to our vendors
Respond back to our clients to confirm those needs are met
Interact with our clients directly whether in person or on the phone
Customer Advocate Jobs
By Owens & Minor At New York City Metropolitan Area, United States
2 or more years of related experience (sales, customer service, customer relationship management, supply chain, hospital distribution, etc.)
Or any equivalent combination of education and experience to meet the above requirements
Manages and ensures contract compliance to all agreed terms and conditions.
Drive conversions and manages data.
Manages pricing, including sharing pricing information and addressing pricing issues with customers.
Manages product substitutions including monitoring inventory, providing suggested substitute options to the customer, and establishing customer approved substitutions.

Are you passionate about providing excellent customer service? We are looking for a Customer Care Advocate to join our team and help us provide outstanding customer service to our clients. If you have a positive attitude and a desire to help others, this could be the perfect job for you!

What is Customer Care Advocate Skill Requirements?

• Excellent communication skills, both verbal and written
• Ability to multi-task and prioritize
• Strong problem-solving and decision-making skills
• Proficiency in customer service software, databases, and tools
• Ability to empathize with customers
• Ability to remain calm and professional in difficult situations

What is Customer Care Advocate Qualifications?

• High school diploma or equivalent
• Previous experience in customer service or related field
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Ability to work in a fast-paced environment

What is Customer Care Advocate Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of customer service software, databases, and tools
• Knowledge of relevant industry regulations

What is Customer Care Advocate Experience?

• Previous experience in customer service or related field
• Experience working in a fast-paced environment
• Experience with customer service software, databases, and tools

What is Customer Care Advocate Responsibilities?

• Respond to customer inquiries in a timely and professional manner
• Resolve customer complaints and inquiries
• Provide accurate information about products and services
• Maintain customer records and update customer information in the customer service database
• Follow up with customers to ensure their satisfaction
• Monitor