Creator Technical Support Specialist Jobs
Technical Support Specialist Jobs
By Princeton University
At Princeton, NJ, United States
Technical Support Specialist (530408) Jobs
By California State University, Office of the Chancellor
At Long Beach, CA, United States
Technical Support Specialist Jobs
By Cinionic
At Dallas, TX, United States
Technical Support Specialist Jobs
By FrankCrum
At Clearwater, FL, United States
Technical Support Specialist Jobs
By Grammarly
At Georgia, United States
Technical Support Specialist Jobs
By Bolt TMS
At Greenville, SC, United States
Technical Support Specialist Jobs
By Akkodis
At Clarksville, TN, United States
Technical Support Specialist Jobs
By Flexton Inc.
At Atlanta, GA, United States
Technical Support Specialist Jobs
By Swoon
At Greater Chicago Area, United States
Technical Support Specialist Jobs
By Zimmerman Advertising
At Fort Lauderdale, FL, United States
Technical Support Specialist Jobs
By Rapyuta Robotics
At Chicago, IL, United States
Technical Support Specialist Jobs
By Lease & LaBau, Inc.
At New York City Metropolitan Area, United States
Technical Support Specialist Jobs
By Integrated Oncology Network
At Fresno, CA, United States
Technical Support - Specialist
By Node.Digital LLC
At Arlington, VA, United States
Technical Support Specialist Jobs
By Insight Global
At Melbourne, FL, United States
Technical Support Specialist Jobs
By VITNOLOGY
At Vancouver, WA, United States
Technical Support Specialist Jobs
By Illinois State Board of Education
At Springfield, Illinois Metropolitan Area, United States
Technical Support Specialist Jobs
By LSI
At Sacramento, CA, United States
Technical Support Specialist Jobs
By Runway
At New York, United States
Technical Support Specialist (Est)
By Bluebeam, Inc.
At Dallas, TX, United States
Are you looking for a challenging and rewarding role as a Technical Support Specialist? We are looking for a creative problem solver who can provide excellent customer service and technical support to our customers. If you have a passion for technology and a knack for troubleshooting, this is the perfect job for you!
Overview Creator Technical Support Specialists provide technical support to customers who are using a variety of software and hardware products. They are responsible for troubleshooting and resolving customer issues, as well as providing advice and guidance on how to use the products. Detailed Job Description Creator Technical Support Specialists are responsible for providing technical support to customers who are using a variety of software and hardware products. They must be able to troubleshoot and resolve customer issues, as well as provide advice and guidance on how to use the products. They must be able to answer customer questions and provide solutions to their problems. They must also be able to provide technical support to customers via phone, email, and chat. Job Skills Required• Excellent customer service skills
• Knowledge of software and hardware products
• Ability to troubleshoot and resolve customer issues
• Ability to provide technical support via phone, email, and chat
• Ability to provide advice and guidance on how to use products
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
Job Qualifications
• Bachelor’s degree in Computer Science, Information Technology, or related field
• At least two years of experience in a technical support role
• Knowledge of software and hardware products
• Excellent customer service skills
• Ability to troubleshoot and resolve customer issues
• Ability to provide technical support via phone, email, and chat
• Ability to provide advice and guidance on how to use products
Job Knowledge
• Knowledge of software and hardware products
• Knowledge of customer service principles and practices
• Knowledge of troubleshooting and problem-solving techniques
• Knowledge of computer systems and networks
Job Experience
• At least two years of experience in a technical support role
• Experience in customer service
• Experience in troubleshooting and resolving customer issues
• Experience in providing technical support via phone, email, and chat
Job Responsibilities
• Provide technical support to customers via phone, email, and chat
• Troubleshoot and resolve customer issues
• Provide advice and guidance on how to use products
• Answer customer questions and provide solutions to their problems
• Monitor customer feedback and provide feedback to management
• Maintain customer records and update customer information in the system
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