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Creator Technical Support Specialist Jobs in California

Technical Support Specialist Jobs
By J&A Industries, Inc. At Mountain View, CA, United States
•Time-management skills and the ability to establish reasonable and attainable deadlines for resolution
•Assist management in creating training materials pertaining to computer troubleshooting and usage
Responsibilities for Technical Support Specialist
Qualifications for Technical Support Specialist
•Industry-specific certification in relevant computer languages or software may be required
•Accept constructive criticism and customer feedback regarding their experience with software or IT services
Technical Support Specialist Jobs
By Jane Technologies, Inc. At Santa Cruz County, CA, United States
Point of sale experience preferred
Strong problem-solving and analytical skills
Excellent communication and follow-up skills
Ability to properly comprehend, manage, log and update partner issues and escalate accordingly if needed
Experience in running and reading SQL queries and reports, working with Postman, and/or pgAdmin
Provide top-tier support and resolve tech-related questions and queries to our partners and end-users
Technical Support Specialist Jobs
By Jane Technologies, Inc. At Santa Cruz, CA, United States
Point of sale experience preferred
Strong problem-solving and analytical skills
Excellent communication and follow-up skills
Ability to properly comprehend, manage, log and update partner issues and escalate accordingly if needed
Experience in running and reading SQL queries and reports, working with Postman, and/or pgAdmin
Provide top-tier support and resolve tech-related questions and queries to our partners and end-users
Technical Support Specialist Jobs
By California State University At , , Ca $5,468 a month
Two years or more of Jamf mobile device management experience preferred.
Adhere to ITIL best practices for incident and problem management, advises management of such incidents, and assist with resolution.
Administrator and maintain mobile device management systems.
Experience in coordinating resource requirements.
Provide support for producing system quotations and performing inventory and license management duties as required.
Coordinate with other support staff and managers to resolve all support issues.
Technical Support Specialist (530408) Jobs
By California State University, Office of the Chancellor At Long Beach, CA, United States
Two years or more of Jamf mobile device management experience preferred.
Adhere to ITIL best practices for incident and problem management, advises management of such incidents, and assist with resolution.
Administrator and maintain mobile device management systems.
Experience in coordinating resource requirements.
Coordinate with other support staff and managers to resolve all support issues.
Apple Certified Support Professional certification.
Technical Support Specialist Jobs
By Integrated Oncology Network At Fresno, CA, United States
Excellent time management skills and ability to work under pressure:
Perform other functions as required by management
Having excellent listening and enquiring skills to be able to understand issues when explained by someone without technical knowledge
Contribute to the Service Desk knowledge base as appropriate
Working knowledge of computer hardware, including desktops, laptops, printers and mobile devices
Experience with Microsoft Operating Systems, Active Directory, System Administration Tools
Technical Support Specialist Jobs
By LSI At Sacramento, CA, United States
Ability to Report common patterns, questions, and other issues to management and recommend solutions for improving and restructuring company procedures.
Excellent interpersonal and communication skills.
Associate degree, Trade Training or 2 years work experience in information systems, computer science, or relevant field.
Experience with software, hardware, telephony, and networks.
Resolve tickets representing staff-generated requests or problems and troubleshoot workstation related issues to maintain productivity.
Maintain system functionality by testing computer components.
Technical Support Specialist Jobs
By Doximity At San Francisco Bay Area, United States
Doximity is proud to offer industry-leading benefits. Some of our offerings include:
Stay updated on product knowledge and industry trends to provide accurate information and advice to customers
Previous experience in a customer support role, preferably in a technical support environment
Previous experience working with Amion, preferably as an end user at a healthcare provider
Excellent written and verbal communication skills with a friendly and professional demeanor
Strong problem-solving and troubleshooting abilities
Technical Support Specialist Jobs
By MAXHUB At Irvine, CA, United States
A high level of time management, accountability, and prioritization skills.
Great customer service skills with a commitment to resolving customer concerns as well as meeting customer requirements.
Maintains and updates customer information in a case management system.
Document each customer interaction in a case management system.
Reads technical manuals to learn correct settings for equipment and continues to develop knowledge and skills pertaining to technical support.
Sends weekly support reports to Sr. Technical Support Manager

Are you looking for a challenging and rewarding role as a Technical Support Specialist? We are looking for a creative problem solver who can provide excellent customer service and technical support to our customers. If you have a passion for technology and a knack for troubleshooting, this is the perfect job for you!

Overview Creator Technical Support Specialists provide technical support to customers who are using a variety of software and hardware products. They are responsible for troubleshooting and resolving customer issues, as well as providing advice and guidance on how to use the products. Detailed Job Description Creator Technical Support Specialists are responsible for providing technical support to customers who are using a variety of software and hardware products. They must be able to troubleshoot and resolve customer issues, as well as provide advice and guidance on how to use the products. They must be able to answer customer questions and provide solutions to their problems. They must also be able to provide technical support to customers via phone, email, and chat. Job Skills Required
• Excellent customer service skills
• Knowledge of software and hardware products
• Ability to troubleshoot and resolve customer issues
• Ability to provide technical support via phone, email, and chat
• Ability to provide advice and guidance on how to use products
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
Job Qualifications
• Bachelor’s degree in Computer Science, Information Technology, or related field
• At least two years of experience in a technical support role
• Knowledge of software and hardware products
• Excellent customer service skills
• Ability to troubleshoot and resolve customer issues
• Ability to provide technical support via phone, email, and chat
• Ability to provide advice and guidance on how to use products
Job Knowledge
• Knowledge of software and hardware products
• Knowledge of customer service principles and practices
• Knowledge of troubleshooting and problem-solving techniques
• Knowledge of computer systems and networks
Job Experience
• At least two years of experience in a technical support role
• Experience in customer service
• Experience in troubleshooting and resolving customer issues
• Experience in providing technical support via phone, email, and chat
Job Responsibilities
• Provide technical support to customers via phone, email, and chat
• Troubleshoot and resolve customer issues
• Provide advice and guidance on how to use products
• Answer customer questions and provide solutions to their problems
• Monitor customer feedback and provide feedback to management
• Maintain customer records and update customer information in the system