Unfortunately, this job posting is expired.
Don't worry, we can still help! Below, please find related information to help you with your job search.
Don't worry, we can still help! Below, please find related information to help you with your job search.
Related keywords
- Technical Support Triage Specialist
- Technical Project Support Specialist
- Remote Technical Support Specialist
- Technical Services Support Specialist
- Technical Support Specialist Engineer
- Biomed Technical Support Specialist
- Premier Technical Support Specialist
- Creator Technical Support Specialist
- Travel Technical Support Specialist
- Technical Support Training Specialist
Some similar recruitments
Technical Support Specialist Jobs
Recruited by J&A Industries, Inc. 9 months ago
Address Mountain View, CA, United States
Technical Support Engineer - University Graduate 2024
Recruited by Verkada 9 months ago
Address , San Mateo
$30 - $63 an hour
Technical Support Specialist Jobs
Recruited by Jane Technologies, Inc. 9 months ago
Address Santa Cruz County, CA, United States
Technical Support Specialist Jobs
Recruited by Jane Technologies, Inc. 9 months ago
Address Santa Cruz, CA, United States
Technical Support Specialist Jobs
Recruited by California State University 9 months ago
Address , , Ca
$5,468 a month
Senior Technical Support Engineer
Recruited by Ironclad, Inc. 9 months ago
Address , San Francisco, 94107, Ca
$105,000 - $145,000 a year
Travel Support Specialist Jobs
Recruited by Dream Venture Travel 9 months ago
Address San Bernardino, CA, United States
Technical Support Engineer Jobs
Recruited by Dassault Systèmes 10 months ago
Address San Diego, CA, United States
Technical Support Specialist (530408) Jobs
Recruited by California State University, Office of the Chancellor 10 months ago
Address Long Beach, CA, United States
Technical Support Specialist - Us/Canada
Recruited by DataVisor 10 months ago
Address Mountain View, CA, United States
Technical Support Specialist Jobs
Company | Integrated Oncology Network |
Address | Fresno, CA, United States |
Employment type | FULL_TIME |
Salary | |
Category | Hospitals and Health Care |
Expires | 2023-08-12 |
Posted at | 10 months ago |
Description
- Coordinate with vendor support to resolve technical problems with desktop computing equipment and software
- Provide analysis and support (triage: escalating issues to higher levels of support when/as required) of IT systems that includes Windows desktops, LAN, phone systems, and other related technology as determined by the business and in compliance with established IT standards and protocols.
- Create/Disable/Modify Active Directory accounts – including Users and Computers – as part of daily routine.
- Assist in software releases and roll-outs according to Change Management best practices by testing to ensure that the systems work as expected as well as performing release and roll-out functionality
- Perform preventative maintenance, including checking and cleaning of end user devices, and other IT equipment
- Contribute to the Service Desk knowledge base as appropriate
- Adhere to and uphold security posture of the organization; escalate immediately if unsure.
- Perform other functions as required by management
- Be customer-focused, with intention toward delivery of exceptional customer support and service.
- Regular and reliable attendance and punctuality
- Investigate, research, isolate and resolve routine and non-routine software and hardware problems of computer, networking, and other related technologies through standard troubleshooting procedures.
- Working knowledge of computer hardware, including desktops, laptops, printers and mobile devices
- Experience working within Service Desk/ITIL best practices
- Working knowledge of a range of software and hardware diagnostic tools
- Associates degree in computer science/information technology, industry certification (CompTIA, Microsoft, etc.), 1 years’ industry experience; or, equivalent combination of education, certification and experience
- Experience with Microsoft Operating Systems, Active Directory, System Administration Tools
- Experience with Microsoft Office and other business applications
- Ability to work a flexible schedule, including evenings and weekends, as necessary
- Working in tandem with coworkers of the same or different levels, including cross department, on larger projects.
- Comfortable working in and assisting others through company help desk software in addition to other remote access desktop programs
- Having excellent listening and enquiring skills to be able to understand issues when explained by someone without technical knowledge
- Detail-oriented
- Excellent time management skills and ability to work under pressure:
- Great teamwork skills
- Ability to learn new technologies quickly
- Excellent problem-solving and analytical skills
- Ability to recognize ambiguity and drive towards clarity.
- Actively helping coworkers as/when needed
- Communication skills
- Physical demands: While performing the duties of this job, employee is required to walk; sit; use hands to finger, handle or feel objects, tools, or controls; reach hands and arms; talk and hear, speech clarity, ability to climb, balance, and stoop, kneel, bend and crawl. Employee must lift and/or move 50 pounds. Specific vision abilities required by the job include close vision, distant vision, color vision, peripheral vision, and depth perception.
- Work environment: Required job duties are normally performed in a climate-controlled office environment. The employee may be exposed to environmental risk of radiation exposure, and biohazard exposure.
-
Systems Analyst - Excel, Xml, Sql, Scripting
By CyberCoders At Salt Lake City, UT, United States 8 months ago
-
(Senior) Finance & Shared Services Manager
By Catholics For Choice At Washington, DC, United States 8 months ago
-
Paralegal - Probate Administration
By CyberCoders At Miami, FL, United States 8 months ago
-
Account Executive - Automotive Software
By ECW Search At United States 8 months ago
-
Construction Project Coordinator Jobs
By CyberCoders At River Falls, WI, United States 8 months ago