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Collections Supervisor Jobs

Collections Supervisor Jobs
By ADT Commercial At Irving, TX, United States
Handle any customer calls or communication that requires escalation and ensure that management is aware of any potential issues.
Knowledge of an experience using the principles and practices of supervision.
Associate's degree (A. A.) or equivalent from two-year College or technical school preferred; or equivalent combination of education and experience.
Conduct, evaluate and help manage collection activities.
Work with Billing Manager on any billing discrepancies.
Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
Collections Supervisor Jobs
By Lendbuzz At United States
Prior management experience required, preferably in a call center environment
Support management directives and initiatives as requested
Provide training to new hire staff ensuring appropriate knowledge of systems and adherence to company procedures and policies
Thrive in a teaching role, transferring knowledge to position others for success
Previous experience working in collections required, preferably consumer loans/debt
Familiarity with consumer debt collection regulatory compliance requirements preferred
Leasing & Collections Supervisor Jobs
By Alexander Forrest At Columbia, MO, United States
Prior experience in Property Management/Leasing preferred
Performance management & Coaching of Onsite Property Staff
Coordinate performance review calls with Property Owners and always be thinking of new ideas for revenue growth, expense management, etc.
End-of-Month Procedures on all managed-assets
Positive attitude with strong teamwork skills
Full ancillary benefits package through MetLife (~$800/year +/-)
Collections Supervisor Jobs
By City of El Paso At El Paso, TX, United States

Requirements MOS Codes: None Education and Experience : A High School diploma, GED or higher, and four (4) years of cashiering experience related to revenue collection. Licenses and ...

Field Supervisor - Collections
By City of Durham At Durham, NC, United States
Three years of equipment operation/driving experience or maintenance experience related to assignment,
Previous Lead or supervisory experience.
Required Certifications: North Carolina Grade B Water Distribution (an A is preferred)
Less than 1 year of related experience
1 year but less than 3 years related experience
3 years but less than 7 years related experience
Collections Supervisor Jobs
By ACHIEVE At Tempe, AZ, United States

Advanced Loan Servicing (Collections) Supervisor

At Achieve, we’re changing millions of lives.

Collections Supervisor Jobs
By LoanCare At Virginia Beach, VA, United States
Review and recommend foreclosure to the Default Management committee
Coordinate work activities to achieve volume expected to meet operational requirements and recommend operational improvements
Manage and maintain daily operations of Dialer campaigns
Compile data and generate ad-hoc reporting for manager
Provide monthly summary to manager on departmental performance objectives
Bachelor’s Degree or equivalent work experience preferred
Collections Supervisor - University Business Office
By James Madison University At , Harrisonburg, 22801, Va $53,191 a year
Prior experience in higher education
Knowledge of business operations, internal control practices and generally accepted accounting principles
Knowledge of laws and regulations as it relates to collections activity
Excellent customer service and communication skills
Experience using PeopleSoft or similar databases
Ensuring compliance for all collections activities and payment agreements.
Field Supervisor - Water Sewer Maintenance (Collections)
By City of Durham At , Durham, 27707, Nc $56,489 - $86,952 a year
Three years of equipment operation/driving experience or maintenance experience related to assignment,
Previous Lead or supervisory experience.
Required Certifications: North Carolina Grade B Water Distribution (an A is preferred)
Benefits – General Full-Time Employees
Benefits - Part-Time (1,000 hours or more per year)
Benefits Part-Time (Average 30 hours per week over 12 month period)
Collections Supervisor Jobs
By Coneybeare At Los Angeles, CA, United States
People skills, discretion, persuasion, and time management skills
Work closely with customers to manage late payments and delinquent accounts
Select and manage the relationship of third-party collection agencies
At least 5 years' experience in collections
Auto loans / automobile lending collection experience is Preferred
A real team player with effective communication skills.
Collections Supervisor Jobs
By Southeastern Freight Lines At Lexington, SC, United States

Overview As the Collections Supervisor, you will be responsible for the development of a qualified collections team. You will also be responsible for planning, organizing, and directing the ...

Supervisor, Collections - Remote
By Purpose Financial At , Remote From $20 an hour
· Monitor and assist with the management of scheduling/adherence for the Team Leads and collectors.
· Manage daily, weekly, and monthly staffing and production KPI’s and SLA’s.
· Flexibility and ability to manage multiple tasks.
· Driving and motivating agents to meet/exceed KPI goals.
· Monitor employee adherence; attendance and non-productive time.
· Monitoring and managing Dialer Operations
Collections Supervisor Jobs
By Golden Entertainment, Inc. At Las Vegas, NV, United States
Knowledge of computer skills preferred
Reports problems to department Manager immediately
Previous cash handling or slot audit experience
Previous casino experience or military background preferred
Ability to communicate effectively with managers, supervisors, team members and guests
Proven experience providing high level of guest service

Are you looking for a challenging and rewarding role in Collections? We are looking for a Collections Supervisor to join our team and lead our collections efforts. You will be responsible for managing a team of collectors, ensuring timely payments and resolving customer disputes. If you have a passion for customer service and a knack for problem-solving, this could be the perfect job for you!

Overview:

A Collections Supervisor is responsible for managing a team of collectors and ensuring that all collections activities are conducted in accordance with company policies and procedures. They are responsible for developing and implementing strategies to maximize collections, minimizing losses, and ensuring customer satisfaction. They must also ensure that all collections activities are conducted in a timely and professional manner.

How To Become an Collections Supervisor:

To become a Collections Supervisor, you will need to have a high school diploma or equivalent and at least three years of experience in collections or a related field. You may also need to have a valid driver’s license and be able to pass a background check. Additionally, you may need to obtain a certification in collections or a related field.

Collections Supervisor Skills:

• Excellent communication skills
• Ability to manage a team
• Knowledge of collections laws and regulations
• Ability to negotiate and resolve disputes
• Strong problem-solving skills
• Knowledge of customer service principles
• Proficiency in Microsoft Office Suite
• Ability to work independently and as part of a team
• Excellent organizational skills

What is Collections Supervisor Knowledge?

• Knowledge of collections laws and regulations
• Knowledge of customer service principles
• Knowledge of accounting principles
• Knowledge of financial analysis
• Knowledge of credit and collections processes
• Knowledge of debt collection strategies
• Knowledge of data entry and database management
• Knowledge of computer software and systems

What is Collections Supervisor Responsibilities?

• Manage a team of collectors
• Develop and implement strategies to maximize collections
• Negotiate and resolve disputes
• Monitor and review collection activities
• Ensure compliance with company policies and procedures
• Ensure customer satisfaction
• Prepare reports and analyze data
• Maintain accurate records
• Provide training and guidance to team members

What is Collections Supervisor Experience?

• At least three years of experience in collections or a related field
• Experience in customer service
• Experience in financial analysis
• Experience in debt collection
• Experience in data entry and database management
• Experience in computer software and systems

What is Collections Supervisor Qualifications?

• High school diploma or equivalent
• Valid driver’s license
• Ability to pass a background check
• Certification in collections or a related field (preferred)

Collections Supervisor Education:

• Bachelor’s degree in business, finance, accounting, or a related field (preferred)
• Certification in collections or a related field (preferred)

Tools to Help Collections Supervisor Work Better:

• Collections software: This software helps to automate the collections process and streamline the workflow.
• Debt collection software: This software helps to manage and track debt collection activities.
• Customer relationship management (CRM) software: This software helps to manage customer relationships and track customer interactions.
• Data analysis software: This software helps to analyze data and generate reports.
• Accounting software: This software helps to manage financial accounts and track payments.

Good Tips to Help Collections Supervisor Do More Effectively:

• Develop and implement strategies to maximize collections.
• Negotiate and resolve disputes in a timely and professional manner.
• Monitor and review collection activities to ensure compliance with company policies and procedures.
• Ensure customer satisfaction by providing timely and accurate information.
• Prepare reports and analyze data to identify trends and areas of improvement.
• Maintain accurate records and provide training and guidance to team members.

Common Collections Supervisor Interview Questions:

• What experience do you have in collections or a related field?
• How would you handle a difficult customer dispute?
• What strategies have you implemented to maximize collections?
• How do you ensure compliance with company policies and procedures?
• What techniques do you use to motivate your team?
• How do you stay up to date with collections laws and regulations?