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Client Experience Representative Jobs

Director, Client Experience And Client Experience Associate
By TAI (The Original Insurtech) At United States

Role can be located in either the US or Canada

Client Experience Representative Jobs
By MashPoint - Technology & Staffing At United States
Experienced and capable to utilize functional and technical skills to learn multiple systems.
Due to a remote work environment, a dedicated workspace and an internet connection of 100 MB is required.
2+ years' experience in Customer Service
Ability to multi-task, set priorities and manage time effectively.
Job Title: Client Experience Representative
Ability to handle challenging customer interactions.
Client Experience Manager Jobs
By Q2 At United States
Participate in cross-sell campaigns as identified by Management.
Proven relationship-building skills and experience maneuvering internally within a large corporation and externally within a client organization.
Advanced knowledge in assisting and advocating for client completion of Project Workbooks, RFQs and Pre-Qual docs.
Q2, banking or banking software experience
Exceptional level of knowledge of company products and services and may be tasked with introducing new products.
Hybrid & Remote Work Opportunities
Client Experience Analyst Jobs
By SpotOn At San Francisco, CA, United States
Experience with conflict resolution management techniques
Document ALL client interactions and transactions accurately in the database system (backlog & inbox management)
Must have excellent verbal and written communication skills to appropriately manage both internal and external partner relationships
Offers will be reflective of the candidate’s location and experience.
Maintain and upkeep knowledge of SpotOn products, services, and policies
Other duties as assigned by the supervisor or manager
Vp Or Svp, Client Experience
By Palladian Partners, Inc. At Silver Spring, MD, United States
Work together with the senior team to retain and grow current clients, attract new clients, and expand capabilities and offerings
Coordinate with project directors in their contract-level performance, budget and management, as well as their risk review and mitigation efforts.
Develop and execute innovative and creative solutions for account teams to offer Palladian’s clients
Strive for a deliberative, results-oriented, equitable, inclusive, transparent and mission-driven workplace.
Build and nurture client relationships by providing team leadership and strategic guidance to clients
Lead proposals, bids, extensions and recompetes, and help ensure market-appropriate and competitive proposal design and pricing
Client Experience Manager Jobs
By Movable Ink At New York, NY, United States
2+ years of Account Management, Client Services or Digital Marketing Experience
Experience building relationships to grow business. Clients think of you as a "partner," not just a vendor
Domain knowledge of two or more of the following: SaaS, mobile, ESPs, APIs, marketing automation, marketing analytics or programming
Proven knowledge of key digital marketing metrics and strategies that can increase engagement (web, display, mobile, email, etc.)
Experience presenting and influencing client audiences
Act as the internal point of contact for updates on account health and escalating churn risks as needed
Client Experience Associate Jobs
By Atticus At Los Angeles, CA, United States
the leading platform connecting people with disabilities to government benefits.
You have completed a socially-focused, hands-on internship or have significant volunteer experience.
You have experience using Salesforce and/or Front.
$1,000 reimbursable stipend for education and training outside of work
You have a Bachelor's degree from a top four-year university with strong academic performance.
You're a quick learner and a competent writer, able to master complex new topics and platforms when given instruction and support.
Client Experience Specialist Jobs
By Atticus At Los Angeles, CA, United States
the leading platform connecting people with disabilities to government benefits.
You have experience using Salesforce and/or Front.
$1,000/year reimbursable stipend for education and training outside of work
You're a quick learner and a competent writer, able to master complex new topics and platforms when given instruction and support.
You've previously worked at a fast-growing startup or particularly high-performing service/sales/support team from a company known for great customer service.
Medical and dental insurance with 100% of employee premiums covered
Client Experience Specialist Jobs
By Zing Manufacturing At Texas, United States
We're on the hunt for dynamic Client Experience Specialist that will exemplify the innovation
• Excellent verbal and written communication skills with attention to detail
• A proven self-starter with problem-solving skills
• Proven organizational and problem-solving skills
• Art/creative experience a plus
• Offer support and solutions to customers in accordance with the company's customer service policies
Client Experience Specialist Jobs
By Olly Olly At Austin, TX, United States
2+ years of experience in sales and/or client retention and great customer service qualities
Stellar English skills, both in writing and speaking, while using them creatively in a professional setting
1+ years of experience with digital marketing products and services
The ability to stay calm and find the right approach to manage escalations (irate calls)
Communication| Excellent written & verbal communication skills, ability to proactively network and establish effective working relationships both internal and external stakeholders
Medical, dental, and vision health benefits options
Sr Director Of Client Experience
By Engage Partners Inc. At United States
Must have led an Account management Team before
· Advocates for the client with Product Management to drive product simplification for our customers
Manages budget and participates actively in the annual budgeting and periodic forecasting activities
REMOTE- Must live on East Coast or in MID WEST
Managing a Team of 10-12 Account Managers
· Ensures long term client satisfaction and retention. Manages client satisfaction survey delivery and feedback review.
Client Experience Coord Jobs
By Medxcel Facilities Management At Greater Indianapolis, United States
Process emergency management requests by engaging key stakeholders within leadership teams across the organization
Use telephony system to manage call interactions and respond to emails
High school or equivalent required; college education preferred
Experience using Microsoft office required
Experience in service oriented field interacting with customers required
Experience in utilizing a ticketing or dispatch system preferred
Client Experience Manager Jobs
By Short Story At San Francisco, CA, United States
3+ years of experience in a Customer Care Manager or Client Experience Lead role or other equivalent work experience
Experience with having managed a team of 3 associates or more
Leading and inspiring a team of 5-10 associates working both in-office and remotely
CX Operations: Complete ongoing clerical, administrative, and routine tasks to keep our day to day client experience operations running smoothly
Strong problem-solving skills with the ability to think analytically while working in a fast-paced startup environment
Previous experience working in ecommerce or a tech startup is a plus
Client Experience Business Analyst
By CoreLogic At United States
Customer driven with excellent oral and written communication skills and general analytical, problem solving, and project management skills
Experience developing requirements and demonstrating reporting to end users
Design, develop, and maintain a knowledgebase of best practices, training guidance, and how-to materials related to Power BI
Clearly defined product benefits and implementation strategies to support client ROI
Experience in business case development and ability to effectively present business cases to business unit leadership
Client-first, focused on continuous improvement to drive a positive experience
Associate, Client Experience - Corporate Issues
By Weber Shandwick At New York, NY, United States
What We Are Looking For -Crisis communications, issues management, and/or public affairs experience
Highly effective oral and written communication skills -Basic familiarity with corporate financials
Ability to prioritize multiple tasks and manage deadlines in a consistent manner
Ability to take ownership, manage and see projects through from start to finish -Proactive self-starter and a quick learner
1-3 years of professional experience: in an agency/strategic consulting firm, political campaign or organization, law or similar setting
Prepare strong initial drafts of client-facing materials and interface directly with clients as appropriate
Client Experience Coordinator Jobs
By Cartier At New York, United States
• Utilize Maison storytelling and heritage to enhance the client experience
Maison / industry knowledge and compliance
• Develop fundamental brand knowledge to convey Cartier heritage and values
• Consistently reach and aim to exceed all KPIs
• Support the general upkeep and appearance of the sales floor, wrap rooms, and CS areas
• Participate in daily set up and break down of boutique for opening/closing as needed
Client Experience Jobs
By Mindbloom At United States
Experience: NPS > Amazon, Netflix, and Apple
Hire a Support Lead and Guide Lead Manager
D2C Service Pro: Experience directly supporting high-touch consumer customers and delivering exceptional client experiences
Mission-Obsessed: You have a deep personal connection to our mission and artistic vision for crafting psychedelic therapy experiences
Remote-able: You excel in a remote-first, writing-based culture of freedom and responsibility
Freedom: Design your own workday - we’ve been remote-first, asynchronous from founding
Client Experience Representative Jobs
By Lifes A Dream Travel At Las Vegas, NV, United States
Related travel experience and industry knowledge is essential
Conducts consultations with clients to discuss all details of their desired travel experiences, needs, and budget
Manage reservations, special requests, and payments
Self-driven in an autonomous, remote environment
Designs logistical fun & exciting itineraries
Sell transportation, accommodations, activities to our guests
Client Experience Representative Jobs
By Lifes A Dream Travel At Ohio, United States
Related travel experience and industry knowledge is essential
Conducts consultations with clients to discuss all details of their desired travel experiences, needs, and budget
Manage reservations, special requests, and payments
Self-driven in an autonomous, remote environment
Designs logistical fun & exciting itineraries
Sell transportation, accommodations, activities to our guests

Are you looking for an exciting opportunity to be the face of a growing company? We are looking for a Client Experience Representative to join our team and provide outstanding customer service to our clients. You will be the first point of contact for our customers and will be responsible for ensuring a positive and memorable experience. If you are passionate about customer service and have a knack for problem solving, this could be the perfect job for you!

An Client Experience Representative is responsible for providing excellent customer service to clients. They are the first point of contact for customers and are responsible for responding to inquiries, resolving customer complaints, and providing information about products and services. They must have excellent communication skills, be able to multitask, and have a strong understanding of customer service principles. To become an Client Experience Representative, one must have a high school diploma or equivalent and have experience in customer service. Skills required for this job include strong communication, problem-solving, and customer service skills. Knowledge of customer service principles, product information, and computer systems is also necessary. Responsibilities include responding to customer inquiries, resolving customer complaints, and providing information about products and services. Experience in customer service is preferred. Qualifications include a high school diploma or equivalent and experience in customer service. Education in customer service or a related field is also beneficial. Tools that help Client Experience Representatives work better include customer relationship management (CRM) software, customer service software, and communication tools. Good tips to help Client Experience Representatives do more effectively include staying organized, being proactive, and staying up-to-date on product information. Common Client Experience Representative interview questions include “What experience do you have in customer service?”, “How do you handle customer complaints?”, and “What do you think makes a good customer service experience?”