Client Experience Representative Jobs

We are looking for an energetic, driven, entrepreneurial, and detail-oriented travel designer who understands travel behavior. Client Experience Representative provide personalized planning and tailor itineraries according to our guests’ preferences, creating fun and exciting trips with accommodations suitable for our clients.

To be a successful Client Experience Representative you should have a passion for travel and a desire to inspire others to make their travel dreams come true. A Client Experience Representative should keep abreast of the latest trends in travel as well as demonstrate exceptional communication, organization, and client service skills.

Responsibilities

• Manage reservations, special requests, and payments
• Sell transportation, accommodations, activities to our guests
• Monitor and report booking process including any travel problems, complaints, or refund requests
• Designs logistical fun & exciting itineraries
• Build relationships with preferred suppliers and our guests
• Finalizes detailed itineraries and ensures all documentation is presented; providing relevant information, and the dissemination of guest materials including departure information
• Conducts consultations with clients to discuss all details of their desired travel experiences, needs, and budget

Knowledge, Skills, And Qualifications

• Ability to speak multiple languages will be highly regarded
• Ability to set goals and develop achievable timelines to hit them
• 1099
• Able to consistently understand the intent and vision of the company
• Highly organized with a strong attention to detail
• Related travel experience and industry knowledge is essential
• Self-driven in an autonomous, remote environment
• Degree in Marketing, Hospitality, Travel & Tourism or Business a plus
• A passion for travel

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