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Client Experience Director Jobs in Los Angeles, California

Client Experience Associate Jobs
By Atticus At Los Angeles, CA, United States
the leading platform connecting people with disabilities to government benefits.
You have completed a socially-focused, hands-on internship or have significant volunteer experience.
You have experience using Salesforce and/or Front.
$1,000 reimbursable stipend for education and training outside of work
You have a Bachelor's degree from a top four-year university with strong academic performance.
You're a quick learner and a competent writer, able to master complex new topics and platforms when given instruction and support.
Client Experience Specialist Jobs
By Atticus At Los Angeles, CA, United States
the leading platform connecting people with disabilities to government benefits.
You have experience using Salesforce and/or Front.
$1,000/year reimbursable stipend for education and training outside of work
You're a quick learner and a competent writer, able to master complex new topics and platforms when given instruction and support.
You've previously worked at a fast-growing startup or particularly high-performing service/sales/support team from a company known for great customer service.
Medical and dental insurance with 100% of employee premiums covered
Director, Client Experience Jobs
By Assembly Global At Los Angeles, CA, United States
Connect the dots across multiple campaigns or accounts to continually tighten up recommendations that incorporate client/senior management feedback
Experience planning and executing across all media channels, traditional/linear and digital
Deep knowledge of performance media, audience strategy creation/application using syndication resource tools (i.e., MRI, Forrester, YouGov, Comscore), and marketing technology landscape
Business intelligence and competitive reporting knowledge/tool familiarity (i.e., Kantar, Nielsen) and narrative crafting
Lead media team in developing strategy/media plans that answer to the client’s business objectives
Communicate effectively with activation, sales, and internal team members to ensure direction is clear to minimize confusion
Client Experience Manager - Rodeo
By Versace At Beverly Hills, CA, United States
Manage clienteling program to cultivate appointment sales, new client acquisition, prospect conversion, and VIC development that increase client sales penetration.
Maintain knowledge of local current attractions and events surrounding the boutique and participate in networking activities including client events.
Foster a positive boutique culture, cultivating verbal and non-verbal behaviors among the team, that demonstrate a welcoming and elevated client experience.
Provide ongoing mentorship to boutique team to best support the improvement of proficiencies, attitudes, and behaviors that impact the client experience.
Ensure excellence in brand image through visual merchandising perspective.
Create boutique policies that ensure all team members contribute to the VM bar of excellence.
Client Experience Associate Jobs
By RIMOWA At Torrance, CA, United States
Proactively clientele utilizing in-depth product and process knowledge to deliver an exceptional customer service experience
Manage fraud management investigations and analytics
Preferred experience In sales force commerce cloud and CyberSource knowledge.
manage fraud management investigations and analytics
Foster customer relationships and deliver a positive experience across all omni-channel activities
Manage sales orders on a daily basis; partner with the fulfilment warehouse and carrier services on processing, shipping, returns, and cancellations
Client Experience Analyst Jobs
By SpotOn At San Francisco, CA, United States
Experience with conflict resolution management techniques
Document ALL client interactions and transactions accurately in the database system (backlog & inbox management)
Must have excellent verbal and written communication skills to appropriately manage both internal and external partner relationships
Offers will be reflective of the candidate’s location and experience.
Maintain and upkeep knowledge of SpotOn products, services, and policies
Other duties as assigned by the supervisor or manager
Client Experience Manager Jobs
By Short Story At San Francisco, CA, United States
3+ years of experience in a Customer Care Manager or Client Experience Lead role or other equivalent work experience
Experience with having managed a team of 3 associates or more
Leading and inspiring a team of 5-10 associates working both in-office and remotely
CX Operations: Complete ongoing clerical, administrative, and routine tasks to keep our day to day client experience operations running smoothly
Strong problem-solving skills with the ability to think analytically while working in a fast-paced startup environment
Previous experience working in ecommerce or a tech startup is a plus
Client Experience Coordinator Jobs
By Cartier At Palo Alto, CA, United States
Support the flow of boutique traffic and daily management of the boutique appointment booking tool (RDV) and queue
MS Office experience required; SAP knowledge preferred
Utilize Maison storytelling and heritage to enhance the client experience
Assist with organization and tracking of client experience tools such as food and beverage, Cartier gifts, stationery, and fragrance samples
Develop fundamental brand knowledge to convey Cartier heritage and values
Previous experience especially in luxury retail, service or hospitality industry is a plus
Client Experience Manager Jobs
By CarCare To Go At Rockville, MD, United States
Experience and comfort using customer-relationship management software
Manage clients who come in for service appointments
Coordinate with vehicle technicians to ensure seamless client experience from start to finish
Manage appointments including scheduling, communication, and payments
Identify opportunities to improve customer experience and continuously find operational efficiencies to work smarter
3+ years experience in client service role (could be anything from automotive to restaurants to hospitality to retail)
Client Director Jobs
By Eastern Staffing Group At United States
Prior experience working for a healthcare staffing company, experienced with the management and development of commercial relationships with clients
Management of risk, effective control of allocated budget and resources, and building a culture of continuous improvement
Proficiency with sales/marketing management software CRM – Salesforce & HubSpot
Educated to Masters/MBA Level or equivalent experience within healthcare staffing or similar industries or revenue-generating roles
Accountable for the effective transition of new clients from Business Development into Client Operations
Accountable for defining, implementing, monitoring, and improving a business development strategy that supports the strategic revenue plan
Gestionnaire De L’expérience Client / Customer Experience Manager
By Tesla At Kirkland, WA, United States
Self-starting entrepreneur with exceptional management skills and great attention to detail
Apte à obtenir les certifications locales nécessaires, le cas échéant
Collaborate with Store Manager for a shared understanding and vision of business needs and strategies
Analyze data and collaborate with Store Manager on business strategies and set goals
Ensure team is fluent in all aspects of product knowledge
Responsible for ensuring all employees provide best in class customer experience for every customer
Client Experience Banker Jobs
By Southern First Bank At , Greenville, 29605
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
Research and answer client inquiries; discuss products and rates.
Perform safe deposit box services.
Research and verify account information and resolve problems for clients as necessary.
Adhere to high ethical standards and comply with all policies/procedures/regulations/applicable laws.
Accept deposits, verifying cash and endorsements, and issues receipts.
Director, Client Experience And Client Experience Associate
By TAI (The Original Insurtech) At United States

Role can be located in either the US or Canada

Client Experience Manager Jobs
By Franklin IQ At Arlington, VA, United States
Experience with management consulting on organizational development, coaching, professional leadership development, conflict resolution and/or cultural change management
Experience with human capital management consulting, strategy development, learning and development, and/or facilitation
Understanding of Microsoft Suite of Products, CRM systems, Project Management software, Adobe products, Virtual Meeting platforms in a PC environment.
Leading a team to achieve project goals, meet contractual requirements and client expectations within the firm's quality standards
Developing an approach and related project plan to meet contract requirements and client expectations
Prioritizing and delegating work to teammates to meet contract requirements and client expectations
Client Experience Representative Jobs
By MashPoint - Technology & Staffing At United States
Experienced and capable to utilize functional and technical skills to learn multiple systems.
Due to a remote work environment, a dedicated workspace and an internet connection of 100 MB is required.
2+ years' experience in Customer Service
Ability to multi-task, set priorities and manage time effectively.
Job Title: Client Experience Representative
Ability to handle challenging customer interactions.
Director, Marketing & Game Experience (34931)
By Northern Illinois University At , Dekalb, 60115, Il $45,000 a year
Director, Marketing & Game Experience (34931)
Marketing Associate - CUSTOM CLASSIFICATION
Link to Department Website or Custom Search Page
Client Experience Manager Jobs
By Q2 At United States
Participate in cross-sell campaigns as identified by Management.
Proven relationship-building skills and experience maneuvering internally within a large corporation and externally within a client organization.
Advanced knowledge in assisting and advocating for client completion of Project Workbooks, RFQs and Pre-Qual docs.
Q2, banking or banking software experience
Exceptional level of knowledge of company products and services and may be tasked with introducing new products.
Hybrid & Remote Work Opportunities
Vp Or Svp, Client Experience
By Palladian Partners, Inc. At Silver Spring, MD, United States
Work together with the senior team to retain and grow current clients, attract new clients, and expand capabilities and offerings
Coordinate with project directors in their contract-level performance, budget and management, as well as their risk review and mitigation efforts.
Develop and execute innovative and creative solutions for account teams to offer Palladian’s clients
Strive for a deliberative, results-oriented, equitable, inclusive, transparent and mission-driven workplace.
Build and nurture client relationships by providing team leadership and strategic guidance to clients
Lead proposals, bids, extensions and recompetes, and help ensure market-appropriate and competitive proposal design and pricing
Client Experience Manager Jobs
By Movable Ink At New York, NY, United States
2+ years of Account Management, Client Services or Digital Marketing Experience
Experience building relationships to grow business. Clients think of you as a "partner," not just a vendor
Domain knowledge of two or more of the following: SaaS, mobile, ESPs, APIs, marketing automation, marketing analytics or programming
Proven knowledge of key digital marketing metrics and strategies that can increase engagement (web, display, mobile, email, etc.)
Experience presenting and influencing client audiences
Act as the internal point of contact for updates on account health and escalating churn risks as needed
Client Experience Specialist Jobs
By Zing Manufacturing At Texas, United States
We're on the hunt for dynamic Client Experience Specialist that will exemplify the innovation
• Excellent verbal and written communication skills with attention to detail
• A proven self-starter with problem-solving skills
• Proven organizational and problem-solving skills
• Art/creative experience a plus
• Offer support and solutions to customers in accordance with the company's customer service policies
Client Experience Manager (Remote)
By SmartCommerce At Atlanta, GA, United States
Experience in Brand Management, Agency and/or Digital Strategies
Excellent knowledge of management methods and techniques
Stay knowledgeable on all product offerings and enhancements
Proven working experience as an Account Manager/Client Success
Develop and maintain exceptional customer service experience
Working knowledge of customer service software, databases and tools
Client Experience Coordinator (Remote)
By FMG At Bethlehem, PA, United States

What We Do We’re a marketing software company that serves small business owners, primarily financial advisors, and insurance agents. About 40,000 small businesses use our tools to build websites and ...

Client Experience Specialist Jobs
By Olly Olly At Austin, TX, United States
2+ years of experience in sales and/or client retention and great customer service qualities
Stellar English skills, both in writing and speaking, while using them creatively in a professional setting
1+ years of experience with digital marketing products and services
The ability to stay calm and find the right approach to manage escalations (irate calls)
Communication| Excellent written & verbal communication skills, ability to proactively network and establish effective working relationships both internal and external stakeholders
Medical, dental, and vision health benefits options