Director, Client Experience And Client Experience Associate
By TAI (The Original Insurtech) At United States

Role can be located in either the US or Canada

Client Experience Representative Jobs
By MashPoint - Technology & Staffing At United States
Experienced and capable to utilize functional and technical skills to learn multiple systems.
Due to a remote work environment, a dedicated workspace and an internet connection of 100 MB is required.
2+ years' experience in Customer Service
Ability to multi-task, set priorities and manage time effectively.
Job Title: Client Experience Representative
Ability to handle challenging customer interactions.
Client Experience Analyst Jobs
By SpotOn At San Francisco, CA, United States
Experience with conflict resolution management techniques
Document ALL client interactions and transactions accurately in the database system (backlog & inbox management)
Must have excellent verbal and written communication skills to appropriately manage both internal and external partner relationships
Offers will be reflective of the candidate’s location and experience.
Maintain and upkeep knowledge of SpotOn products, services, and policies
Other duties as assigned by the supervisor or manager
Client Experience Associate Jobs
By Atticus At Los Angeles, CA, United States
the leading platform connecting people with disabilities to government benefits.
You have completed a socially-focused, hands-on internship or have significant volunteer experience.
You have experience using Salesforce and/or Front.
$1,000 reimbursable stipend for education and training outside of work
You have a Bachelor's degree from a top four-year university with strong academic performance.
You're a quick learner and a competent writer, able to master complex new topics and platforms when given instruction and support.
Client Experience Specialist Jobs
By Atticus At Los Angeles, CA, United States
the leading platform connecting people with disabilities to government benefits.
You have experience using Salesforce and/or Front.
$1,000/year reimbursable stipend for education and training outside of work
You're a quick learner and a competent writer, able to master complex new topics and platforms when given instruction and support.
You've previously worked at a fast-growing startup or particularly high-performing service/sales/support team from a company known for great customer service.
Medical and dental insurance with 100% of employee premiums covered
Client Experience Specialist Jobs
By Zing Manufacturing At Texas, United States
We're on the hunt for dynamic Client Experience Specialist that will exemplify the innovation
• Excellent verbal and written communication skills with attention to detail
• A proven self-starter with problem-solving skills
• Proven organizational and problem-solving skills
• Art/creative experience a plus
• Offer support and solutions to customers in accordance with the company's customer service policies
Client Experience Manager (Remote)
By SmartCommerce At Atlanta, GA, United States
Experience in Brand Management, Agency and/or Digital Strategies
Excellent knowledge of management methods and techniques
Stay knowledgeable on all product offerings and enhancements
Proven working experience as an Account Manager/Client Success
Develop and maintain exceptional customer service experience
Working knowledge of customer service software, databases and tools
Client Experience Specialist Jobs
By Olly Olly At Austin, TX, United States
2+ years of experience in sales and/or client retention and great customer service qualities
Stellar English skills, both in writing and speaking, while using them creatively in a professional setting
1+ years of experience with digital marketing products and services
The ability to stay calm and find the right approach to manage escalations (irate calls)
Communication| Excellent written & verbal communication skills, ability to proactively network and establish effective working relationships both internal and external stakeholders
Medical, dental, and vision health benefits options
Sr Director Of Client Experience
By Engage Partners Inc. At United States
Must have led an Account management Team before
· Advocates for the client with Product Management to drive product simplification for our customers
Manages budget and participates actively in the annual budgeting and periodic forecasting activities
REMOTE- Must live on East Coast or in MID WEST
Managing a Team of 10-12 Account Managers
· Ensures long term client satisfaction and retention. Manages client satisfaction survey delivery and feedback review.
Client Experience Coord Jobs
By Medxcel Facilities Management At Greater Indianapolis, United States
Process emergency management requests by engaging key stakeholders within leadership teams across the organization
Use telephony system to manage call interactions and respond to emails
High school or equivalent required; college education preferred
Experience using Microsoft office required
Experience in service oriented field interacting with customers required
Experience in utilizing a ticketing or dispatch system preferred
Client Experience Manager Jobs
By Short Story At San Francisco, CA, United States
3+ years of experience in a Customer Care Manager or Client Experience Lead role or other equivalent work experience
Experience with having managed a team of 3 associates or more
Leading and inspiring a team of 5-10 associates working both in-office and remotely
CX Operations: Complete ongoing clerical, administrative, and routine tasks to keep our day to day client experience operations running smoothly
Strong problem-solving skills with the ability to think analytically while working in a fast-paced startup environment
Previous experience working in ecommerce or a tech startup is a plus
Client Experience Business Analyst
By CoreLogic At United States
Customer driven with excellent oral and written communication skills and general analytical, problem solving, and project management skills
Experience developing requirements and demonstrating reporting to end users
Design, develop, and maintain a knowledgebase of best practices, training guidance, and how-to materials related to Power BI
Clearly defined product benefits and implementation strategies to support client ROI
Experience in business case development and ability to effectively present business cases to business unit leadership
Client-first, focused on continuous improvement to drive a positive experience
Associate, Client Experience - Corporate Issues
By Weber Shandwick At New York, NY, United States
What We Are Looking For -Crisis communications, issues management, and/or public affairs experience
Highly effective oral and written communication skills -Basic familiarity with corporate financials
Ability to prioritize multiple tasks and manage deadlines in a consistent manner
Ability to take ownership, manage and see projects through from start to finish -Proactive self-starter and a quick learner
1-3 years of professional experience: in an agency/strategic consulting firm, political campaign or organization, law or similar setting
Prepare strong initial drafts of client-facing materials and interface directly with clients as appropriate
Client Experience Coordinator Jobs
By Cartier At New York, United States
• Utilize Maison storytelling and heritage to enhance the client experience
Maison / industry knowledge and compliance
• Develop fundamental brand knowledge to convey Cartier heritage and values
• Consistently reach and aim to exceed all KPIs
• Support the general upkeep and appearance of the sales floor, wrap rooms, and CS areas
• Participate in daily set up and break down of boutique for opening/closing as needed
Client Experience Jobs
By Mindbloom At United States
Experience: NPS > Amazon, Netflix, and Apple
Hire a Support Lead and Guide Lead Manager
D2C Service Pro: Experience directly supporting high-touch consumer customers and delivering exceptional client experiences
Mission-Obsessed: You have a deep personal connection to our mission and artistic vision for crafting psychedelic therapy experiences
Remote-able: You excel in a remote-first, writing-based culture of freedom and responsibility
Freedom: Design your own workday - we’ve been remote-first, asynchronous from founding
Manager, Vip Client Experience
By Harry Winston At New York, NY, United States
Managerial skills and experience in coaching remote teams
Key Duties, Responsibilities and Accountabilities
Map out client development journey including event, gifting, experiences, etc
Partner with CRM team to develop and implement elevated outreach tools and communications, experiences, and gifting
Be able to personally assist VIPs, therefore demonstrating high level of communication and service skills in order to lead by example
At least 7 year experience in the luxury goods sector or relevant retail industry
Commercial Bank Client Experience Research Associate
By JPMorgan Chase & Co. At Chicago, IL, United States
1-2 years project management experience
Required Qualifications, Skills And Capabilities
Preferred Qualifications, Skills And Capabilities
Manage research flow and client-recruitment for research process
Build research surveys as needed, recruit clients for interview research and manage research initiatives
2-3 years of experience in voice of customer or client experience roles with true passion for insights generation, leveraging innovative technologies
Client Experience Representative Jobs
By Lifes A Dream Travel At Las Vegas, NV, United States
Related travel experience and industry knowledge is essential
Conducts consultations with clients to discuss all details of their desired travel experiences, needs, and budget
Manage reservations, special requests, and payments
Self-driven in an autonomous, remote environment
Designs logistical fun & exciting itineraries
Sell transportation, accommodations, activities to our guests
Client Experience Representative Jobs
By Lifes A Dream Travel At Ohio, United States
Related travel experience and industry knowledge is essential
Conducts consultations with clients to discuss all details of their desired travel experiences, needs, and budget
Manage reservations, special requests, and payments
Self-driven in an autonomous, remote environment
Designs logistical fun & exciting itineraries
Sell transportation, accommodations, activities to our guests
Developer Experience Associate Jobs
By Discord At San Francisco, CA, United States
Can work collaboratively on solutions, communicate and share these experiences within our team
Experience with debugging, finding solutions, and a penchant to analyze data
1+ years of experience with troubleshooting API, SDK, and/or bot issues preferred
Working experience with programming languages, particularly JavaScript and Python
Experience working with and programming for the Discord API or other platform-specific APIs
Experience with game development, particularly using web tools like Canvas and WebGL

Are you passionate about providing exceptional customer service? We are looking for a Client Experience Associate to join our team and help us create an outstanding customer experience. You will be responsible for responding to customer inquiries, resolving customer issues, and providing helpful advice to ensure our customers have a positive experience. If you are an excellent communicator and have a passion for customer service, we want to hear from you!

What is Client Experience Associate Job Skills Required?

• Excellent customer service and communication skills
• Ability to work in a fast-paced environment
• Ability to multi-task and prioritize tasks
• Proficiency in Microsoft Office Suite
• Knowledge of customer service principles and practices
• Ability to handle customer complaints and inquiries

What is Client Experience Associate Job Qualifications?

• Bachelor’s degree in business, marketing, or related field
• Previous customer service experience
• Knowledge of customer service software, databases, and tools
• Ability to work in a team environment

What is Client Experience Associate Job Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of customer service software, databases, and tools
• Knowledge of relevant products and services
• Knowledge of customer service standards and procedures

What is Client Experience Associate Job Experience?

• Previous customer service experience
• Previous experience in a customer service role
• Previous experience in a customer service-related field

What is Client Experience Associate Job Responsibilities?

• Respond to customer inquiries in a timely and professional manner
• Provide accurate information about products and services
• Resolve customer complaints and inquiries
• Maintain customer records and update customer information
• Follow up with customers to ensure satisfaction
• Monitor customer