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Client Experience Associate Jobs

Director, Client Experience Jobs
By Assembly Global At Los Angeles, CA, United States
Connect the dots across multiple campaigns or accounts to continually tighten up recommendations that incorporate client/senior management feedback
Experience planning and executing across all media channels, traditional/linear and digital
Deep knowledge of performance media, audience strategy creation/application using syndication resource tools (i.e., MRI, Forrester, YouGov, Comscore), and marketing technology landscape
Business intelligence and competitive reporting knowledge/tool familiarity (i.e., Kantar, Nielsen) and narrative crafting
Lead media team in developing strategy/media plans that answer to the client’s business objectives
Communicate effectively with activation, sales, and internal team members to ensure direction is clear to minimize confusion
Client Experience Manager - Rodeo
By Versace At Beverly Hills, CA, United States
Manage clienteling program to cultivate appointment sales, new client acquisition, prospect conversion, and VIC development that increase client sales penetration.
Maintain knowledge of local current attractions and events surrounding the boutique and participate in networking activities including client events.
Foster a positive boutique culture, cultivating verbal and non-verbal behaviors among the team, that demonstrate a welcoming and elevated client experience.
Provide ongoing mentorship to boutique team to best support the improvement of proficiencies, attitudes, and behaviors that impact the client experience.
Ensure excellence in brand image through visual merchandising perspective.
Create boutique policies that ensure all team members contribute to the VM bar of excellence.
Director, Client Experience Jobs
By Datavant At United States
Strong interpersonal skills and a collaborative management style.
Project management / Six Sigma / PMP / LEAN certifications in continuous improvement methodology.
Knowledge of risk management or proven ability to learn challenging new topics quickly.
Lead 5-8 account managers to ensure the client experience is outstanding and that all meeting formats, communication, and reporting are consistent.
Proven service delivery experience related to software and services.
Experience working with Health Plans (preferred).
Client Experience Specialist Jobs
By U.S. Bank National Association At , , Id $52,530 - $67,980 a year
Bachelor's degree, or equivalent work experience
Up to three years of relevant experience
Strong customer service and problem-solving skills
Thorough knowledge of operational functions, systems, policies and procedures of assigned area
Basic knowledge of banking operations
Strong verbal and written communication skills
Client Experience Specialist Jobs
By U.S. Bank At United States
Bachelor's degree, or equivalent work experience
Up to three years of relevant experience
Strong customer service and problem-solving skills
Thorough knowledge of operational functions, systems, policies and procedures of assigned area
Basic knowledge of banking operations
Strong verbal and written communication skills
Director Of Client & Retail Experience
By Milk Makeup At New York, United States
Well-developed organisational and time management skills. Ability to set priorities and meet reasonable deadlines consistently.
Great project management ability – organised and detail-oriented with a capacity to thrive in a fast-paced, team-oriented, deadline-driven environment.
Lead Education and Events team to develop product training programs for our own team and retail partner teams.
Actively seek feedback from stakeholders (e.g.brand and retailers) and prioritize the need to identify and develop the capabilities within the team.
Work experience in field + commercial sales and marketing in domestic and global organisations, specifically within the beauty and cosmetics industries
Significant experience working with both pure play and onmi channel retailers
Client Experience Coordinator Jobs
By Goldsmith & Co At New York, NY, United States
Strategically and proactively manage projects to ensure successful outcomes while working on multiple assignments with shifting priorities.
Build and maintain relationships with clients and candidates by managing written and verbal communication to drive the firm’s recruitment process forward.
Understand key client dynamics and internal priorities to efficiently coordinate client and candidate meetings and recurring project update calls.
Lead and collaborate with our team to enhance the coordination and research processes for optimized efficiency.
Provide a bridge of robust communication between our clients and our research team.
Help lead special projects that align with the Recruiting Team's mission and growth.
Assistant Director – Enterprise Client Experience
By Northwestern Mutual At Milwaukee, WI, United States
Bachelor’s degree in Marketing, Social Sciences, Mathematics, or related field, or equivalent combination of education and experience
Skilled at understanding business problems and driving towards recommendations or insights using both quantitative and qualitative data analysis
Experience packaging and delivering stories in PowerPoint
Share results and / or insights visually
Coordinate with external (vendor) and internal service partners, where applicable
Proficient in Excel, SPSS, SQL, R, or other prominent data visualization / analysis tools
Client Experience Manager Jobs
By Poulin | Willey | Anastopoulo At Greenville, SC, United States
Organized with excellent communication and interpersonal skills.
Provide exceptional service to clients.
Answer questions and provide updates as needed.
Frequently call clients to aid in the investigation.
Greet clients and visitors with a smile and direct them to the proper conference area for meetings, depositions, and mediation.
Maintain neatness in the lobby, breakroom, restroom, and conference room areas.
Commercial Bank Client Experience Payments Associate
By JPMorgan Chase Bank, N.A. At , Chicago, Il $88,350 - $128,000 a year
1 - 2 years of strong project management skills
Required Qualifications, skills and capabilities:
Preferred Qualifications, skills and capabilities:
Engage and drive organization in CX innovation/ and introducing ideas for improving overall client experience
Drive cross functional opportunities to improve client experience or meet client needs
2 to 3 years of experience in voice of customer or client experience roles
Client Experience Associate Jobs
By RIMOWA At Torrance, CA, United States
Proactively clientele utilizing in-depth product and process knowledge to deliver an exceptional customer service experience
Manage fraud management investigations and analytics
Preferred experience In sales force commerce cloud and CyberSource knowledge.
manage fraud management investigations and analytics
Foster customer relationships and deliver a positive experience across all omni-channel activities
Manage sales orders on a daily basis; partner with the fulfilment warehouse and carrier services on processing, shipping, returns, and cancellations
Client Experience Coordinator Jobs
By Cartier At Palo Alto, CA, United States
Support the flow of boutique traffic and daily management of the boutique appointment booking tool (RDV) and queue
MS Office experience required; SAP knowledge preferred
Utilize Maison storytelling and heritage to enhance the client experience
Assist with organization and tracking of client experience tools such as food and beverage, Cartier gifts, stationery, and fragrance samples
Develop fundamental brand knowledge to convey Cartier heritage and values
Previous experience especially in luxury retail, service or hospitality industry is a plus

Are you passionate about providing exceptional customer service? We are looking for a Client Experience Associate to join our team and help us create an outstanding customer experience. You will be responsible for responding to customer inquiries, resolving customer issues, and providing helpful advice to ensure our customers have a positive experience. If you are an excellent communicator and have a passion for customer service, we want to hear from you!

What is Client Experience Associate Job Skills Required?

• Excellent customer service and communication skills
• Ability to work in a fast-paced environment
• Ability to multi-task and prioritize tasks
• Proficiency in Microsoft Office Suite
• Knowledge of customer service principles and practices
• Ability to handle customer complaints and inquiries

What is Client Experience Associate Job Qualifications?

• Bachelor’s degree in business, marketing, or related field
• Previous customer service experience
• Knowledge of customer service software, databases, and tools
• Ability to work in a team environment

What is Client Experience Associate Job Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of customer service software, databases, and tools
• Knowledge of relevant products and services
• Knowledge of customer service standards and procedures

What is Client Experience Associate Job Experience?

• Previous customer service experience
• Previous experience in a customer service role
• Previous experience in a customer service-related field

What is Client Experience Associate Job Responsibilities?

• Respond to customer inquiries in a timely and professional manner
• Provide accurate information about products and services
• Resolve customer complaints and inquiries
• Maintain customer records and update customer information
• Follow up with customers to ensure satisfaction
• Monitor customer