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Client Application Support Specialist Jobs

Application Support Specialist Jobs
By Columbia University Medical Center At , New York, 10032 $75,000 - $85,000 a year

535659 Medical Center Biostatistics Full Time Opening on: May 2 2023 Grade 104 Add to favorites Favorited View favorites Job Type: Officer of Administration Bargaining Unit: ...

Software Application Support Specialist
By Zoho Corporation At , Mcallen, 78501, Tx
Preferred: You have professional experience providing technical support for SaaS environments via phone, email, chat, and remote desktop.
You use excellent written and verbal communication skills to assist customers through complicated scenarios.
Preferred: You are comfortable reading and contributing to knowledge base articles.
Work collaboratively with peers, other support teams, developers, and product managers to provide world class support to our customers.
Comfortable giving and receiving constructive feedback for the benefit of the team
You comfortably navigate a variety of emotions from customers. You respectfully de-escalate a frustrated customer.
Client Support Specialist Jobs
By Callahan & Associates, Inc. At Washington DC-Baltimore Area, United States
Data Integrity: Maintain the integrity of our Client Relationship Management Platform (Salesforce) and our Vendor Relationship Database
Maintain working knowledge of our Knowledgebase and other training materials and use that knowledge to support users
You want to work with a team that is competent, confident, passionate, and focused on achieving big goals.
You want to work on a product and deliver services that have the potential to help millions of people.
You want to have a voice and employee ownership.
You want to be part of a fun and healthy work culture.
Production Application Support Specialist
By Payment Alliance International At , Remote
Experience with ATM switching services and/or ATM managed services operations
Manage and support a ticketing system for issues tracking
Liaise with software suppliers on the development of system enhancements to overcome known problems or further fulfill user requirements
Manage problems and resolves support issues with a focus on root cause analysis to reduce reoccurrence
Experience working in a service or support team or operational application development
Minimum 3 years’ experience of related application support or systems support experience is required
Application Support Specialist (Remote)
By Vaco At Tennessee, United States
ITSM (Incident/ Problem/ Change/ Request/ Configuration) Management
ITBM (Financial Management, PPM (Project Portfolio Management), Resource Management), APM
ITAM - IT Asset Management
ITOM - IT Operations Management
Should have good knowledge in business flow of the following modules:
Perform advanced customizations including Business Rules, UI Pages, UI Macros, UI Scripts, Script Includes, Client Scripts, workflows, custom tables, reports etc.
Application Support Specialist - Sql
By Prairie Consulting Services At United States
Looking for Application Support Specialist (1-3 years experience) for our direct client.
It has 100% remote option.
-1-3 years of experience in a decentralized environment
-Someone who wants to work on a team and values sharing the knowledge they acquire
- Knowledge of IT support principles and practices including: telephony, desktop, system, database and software support.
-Must be able to prioritize, stay focused and handle multiple, diverse responsibilities.
Client Support Specialist Jobs
By Health Connect America At Georgia, United States
Provide skills-based services to assist clients and families in meeting identified goals (example: coping skills education, parenting skills training, etc.)
Competitive salaries based on education and experience
Bachelor’s degree in a Human Services-related field OR 2 or more years of related experience
Basic computer skills, including familiarity with using the internet and Microsoft Word
Ability to work independently and manage time efficiently
Full-time & part-time employees are eligible for the Employee Assistance Program and 401K benefits immediately
Client Support Specialist Jobs
By Insight Global At New Jersey, United States
* Strong time management skills, organization skills and attention to details, ability to manage work independently
* 2-3 years' experience in Client Support role related to SAAS model web applications
* Experience as a Major Incident Lead managing outages or incidents impacting performance of production level environments
* Excellent written and verbal communication skills
* Prior success in a client facing role, ability to present and communicate effectively
* Ability to thrive when learning from and collaborating with a highly talented team
Application Support Specialist Jobs
By Akkodis At Columbus, OH, United States
Pay Rate: $42/hr. on W2 without Benefits
User Administration experience is helpful to support this role.
ServiceNow or any other ITSM tool experience
P&C Domain experience is required.
Ability to work remotely with a team without face-to-face contact.
Microsoft Teams and Office 365 suite
Client Support Specialist Jobs
By Medaxion At Nashville, TN, United States

The Support Specialist will act as the primary second-tier support contact for Medaxion clients, troubleshooting device and application issues, and escalating as needed to appropriate team members. ...

Application Support Specialist Jobs
By Trupanion At Seattle, WA, United States
Strong organizational and project management skills with experience maintaining multiple projects with contending priorities in a calm and efficient manner
2-3+ years of experience in technical support or equivalent skills and knowledge
Use superb communication skills to convey technical subject matter to a wide audience in an engaging and coherent manner.
Build and maintain a knowledge base with a goal of making users more efficient and self-sufficient over time
Experience in the use of ticketing systems for support purposes, such as Microsoft Dynamics, Freshworks products, or Jira
Inquisitive nature, desire to increase knowledge base, and willingness to research and find solutions to complex issues
Client Support Specialist Jobs
By Arietis Health At Fort Myers, FL, United States
We offer many training opportunities to expand your knowledge base!
We offer numerous benefits, in fact one being a 100% employer paid medical plan! We have a company 401k match.
Responsible for responding to all emails, faxes, and phone calls within one business day
Communicate effectively and professionally with patients regarding account resolution
Research billing questions and respond to escalated inquiries
Process credit cards, Cedar, Care Credit, and send receipts
Client Support Specialist Jobs
By WIN Home Inspection At Greater Chicago Area, United States
Exceptional attention to detail, strong follow-through, and outstanding organizational skills
Preferred but not required: 4+ years of experience in a client support role
Exceptional benefits: health, dental, and vision plans; PTO; transit stipend; and 401K matching
We prioritize core values, initiative, leadership and adaptability over hard skills
Act as a liaison between the WIN Franchise Owners (clients) and the WIN support team
Over time, develop expertise in WIN's systems and processes
Application Support Specialist Jobs
By LHH At Dallas, TX, United States
Strong organizational and time-management skills, with the ability to prioritize tasks effectively.
Conduct training sessions and workshops to enhance end-user knowledge and proficiency.
Bachelor's degree in computer science, information technology, or a related field (or equivalent work experience).
Proven experience in application support or a similar technical support role.
Strong knowledge of software applications, operating systems, and databases.
Excellent problem-solving skills and the ability to analyze and resolve complex technical issues.
Remote Client Support Specialist
By ApplicantPro At Eagle Mountain, UT, United States
full- or part-time Remote Client Support Specialist
What You Do As a Remote Client Support Specialist
WOULD YOU BE A GREAT REMOTE CLIENT SUPPORT SPECIALIST?
Ability to discuss additional features, upgrades, or services with confidence
Our full-time (30+ hours per week) employees also have access to
CONNECT WITH OUR CUSTOMER SERVICE TEAM!
Client Support Specialist - Remote Role
By Compunnel Inc. At United States
The Customer Support team currently offers 365/12/7 coverage from 9am-9pm EST.
You have a Bachelor’s degree or equivalent amount of work experience
You must be flexible to work mornings, nights, weekdays, and/or weekends.
Shift times may be subject to change as we expand our team!
You’ll be a strategic problem solver and become a subject matter expert in all things!
You are comfortable with building the plane as it’s flying and have a bias for action.
It Application Support Specialist
By Citrin Cooperman, Carlsbad, CA office At United States
Interact with FMT’s ticketing system and FMT’s clients to properly assign, prioritize, troubleshoot, resolve, and update tickets and knowledge base articles.
Write knowledgebase articles, blogs, and other content to contribute to FMT’s marketing efforts.
Track and manage open cases to resolution within ticketing system.
Knowledge of enterprise applications (ERP, CRM, ITSM, PSA, etc), preferably SaaS: NetSuite, Salesforce, ZenDesk.
Experience in an end-user support environment preferred.
Strong attention to detail and written/verbal communication skills
Production Application Support Specialist
By Brink’s Inc At United States
· Experience with ATM switching services and/or ATM managed services operations
· Manage and support a ticketing system for issues tracking
· Manage problems and resolves support issues with a focus on root cause analysis to reduce reoccurrence
· Experience working in a service or support team or operational application development
· Minimum 3 years’ experience of related application support or systems support experience is required
· Strong consultative, analytical and problem-solving skills
Application Support Specialist Jobs
By CNA Search At United States
· Experienced navigating SQL Server Management Studio
· Excellent communication and interpersonal skills
· Knowledgeable with SQL syntax
· Troubleshoot and diagnose technical issues related to systems
· Perform routine system tasks
· Overseeing daily IT systems operating workflows
Application Support Specialist Jobs
By MATRIX Resources At Atlanta, GA, United States
Answer help desk calls and emails to resolve customer problems related to products and experiences.
Ensure the quick response or need for escalation to provide a positive Customer Experience aligned with the company's Core Values.
Maintain and update the customer product knowledge base and training tools/materials.
Excellent communication skills both written and verbal.
Product and/or application support experience
Experience effectively presenting and training customers