Register
Recruit Create CV

Chat Support Specialist Jobs

Chat Support Jobs
By Interfuse Staffing At United States

Hi there! It's a pleasure for us to make an announcement that right now we're looking for a chat support representative. It must be an empathetic person who is interested in helping others on a daily ...

Chat Specialist Jobs
By Reynolds and Reynolds At , Memphis, 37501 $13 an hour
Develop and maintain a knowledge base of the evolving products and services
Previous experience in retail customer service or the automotive industry preferred but not necessary
Have a handle on basic internet and window based computer skills
Strong ability to multitask is preferred, gaming experience is helpful
Excellent written and verbal communication skills
Quiet, dedicated work space free from distractions - this is a remote position
Chat Bot Specialist Jobs
By DraftKings Inc. At Carson City, NV, United States
Strong organizational and project management skills.
What you’ll do as a Chatbot Specialist, Knowledge Management:
At least two years of support, knowledge base, compliance/regulatory, or related content creation experience.
Previous experience in creating content for a Knowledge Base or Help Center.
Bachelor's degree in Computer Science, Artificial Intelligence, or a related field. Equivalent industry experience will also be considered.
Zendesk, Tableau, and/or SQL experience preferred.
Chat Support Specialist Jobs
By SmithRx At , Plano, 75024, Tx $22 an hour
Deliver world-class support experiences to our members by becoming an expert in the Pharmacy Benefits Management industry.
Prior experience with benefits, employer benefits, insurance, prescriptions, medical billing, or experience at a pharmacy is preferred
Manage simultaneous interactions specific to online chat and text messaging
Educate members about their pharmacy benefits.
Must be located locally as the role is a hybrid of onsite and remote
2+ years experience working within call center required
Project Chat Specialist Jobs
By banci banci At United States
Job Title: Remote Project ChatSpecialist
Customers will benefit from the successful candidate's prompt and accurate service
Other duties include analyzing customer interactions and, when needed, escalating complaints to the Online Chat Manager
You will answer to client live chats concerning website navigation issues, support requests, and general consumer concerns
You will also establish new consumer relationships in order to better understand and address their needs
- Health and dental insurance
Chat Specialist Jobs
By Percepta At Mississippi, United States
Time management and organizational skills to efficiently organize, plan, schedule, and execute telebusiness activities
Ability to build strong professional relationships and adapt approaches to different management styles
2-3 years of customer service experience, preferably in a contact center operations environment with digital communications.
Additional experience in customer service, and digital communications is a plus
Excellent customer service ability; use questioning skills to easily explore customer needs and concerns
Strong problem solving, troubleshooting experience.
Chat Specialist Jobs
By Percepta At North Carolina, United States
Time management and organizational skills to efficiently organize, plan, schedule, and execute telebusiness activities
Ability to build strong professional relationships and adapt approaches to different management styles
2-3 years of customer service experience, preferably in a contact center operations environment with digital communications.
Additional experience in customer service, and digital communications is a plus
Excellent customer service ability; use questioning skills to easily explore customer needs and concerns
Strong problem solving, troubleshooting experience.
Chat Specialist Jobs
By Percepta At Florida, United States
Time management and organizational skills to efficiently organize, plan, schedule, and execute telebusiness activities
Ability to build strong professional relationships and adapt approaches to different management styles
2-3 years of customer service experience, preferably in a contact center operations environment with digital communications.
Additional experience in customer service, and digital communications is a plus
Excellent customer service ability; use questioning skills to easily explore customer needs and concerns
Strong problem solving, troubleshooting experience.
Chat Specialist Jobs
By Percepta At Georgia, United States
Time management and organizational skills to efficiently organize, plan, schedule, and execute telebusiness activities
Ability to build strong professional relationships and adapt approaches to different management styles
2-3 years of customer service experience, preferably in a contact center operations environment with digital communications.
Additional experience in customer service, and digital communications is a plus
Excellent customer service ability; use questioning skills to easily explore customer needs and concerns
Strong problem solving, troubleshooting experience.
Chat Specialist Jobs
By Percepta At Michigan, United States
Time management and organizational skills to efficiently organize, plan, schedule, and execute telebusiness activities
Ability to build strong professional relationships and adapt approaches to different management styles
2-3 years of customer service experience, preferably in a contact center operations environment with digital communications.
Additional experience in customer service, and digital communications is a plus
Excellent customer service ability; use questioning skills to easily explore customer needs and concerns
Strong problem solving, troubleshooting experience.
Chat Specialist Jobs
By Percepta At South Carolina, United States
Time management and organizational skills to efficiently organize, plan, schedule, and execute telebusiness activities
Ability to build strong professional relationships and adapt approaches to different management styles
2-3 years of customer service experience, preferably in a contact center operations environment with digital communications.
Additional experience in customer service, and digital communications is a plus
Excellent customer service ability; use questioning skills to easily explore customer needs and concerns
Strong problem solving, troubleshooting experience.
Chat Specialist Jobs
By Percepta At Tennessee, United States
Time management and organizational skills to efficiently organize, plan, schedule, and execute telebusiness activities
Ability to build strong professional relationships and adapt approaches to different management styles
2-3 years of customer service experience, preferably in a contact center operations environment with digital communications.
Additional experience in customer service, and digital communications is a plus
Excellent customer service ability; use questioning skills to easily explore customer needs and concerns
Strong problem solving, troubleshooting experience.
Application Support Sme - Chat Functionality Expertise
By Tesla Laboratories At Vienna, VA, United States
Experience with knowledge base development, staff training, and incident management.
Essential Skills, Experience, and Qualifications:
Analyze common issues and ensure incident management is properly structured to handle them.
Develop a comprehensive knowledge base for the new application.
Research required information using available resources, including knowledge bases, training materials, and published solutions.
7+ years of relevant work experience, with a focus on Salesforce and application support, and experience preferred with Amazon Connect.
Senior Application Support Specialist - Chat Support Expertise
By Tesla Laboratories At Vienna, VA, United States
Essential Skills, Experience, and Qualifications:
Analyzing common issues and structuring incident management accordingly.
Demonstrated experience in developing knowledge bases, creating staff training, and managing incidents.
Superior organizational skills, with the ability to manage multiple projects/tasks.
Establishing a comprehensive knowledge base for the new application.
Conducting research using available resources, including knowledge bases, training materials, and published solutions.
Chat Support Specialist Jobs
By Albert Hall Plumbing, Inc. At United States
* Inform members of their auto insurance benefits.
NOTE: THIS IS A STRICTLY REMOTE JOB POSITION.
* Control concurrent activities unique to online chat and text messaging.
* In order to address member requests, exhibit a centered attitude and a strong feeling of urgency.
Part-Time Chat Support Specialist
By Insight Global At United States
2+ years of professional working experience utilizing Chat Support specifically
Salesforce or similar CRM system experience
Access to medical, dental, and vision benefits along with 401k contribution
Proficient working on the computer (MS Office, Webex, Teams)
Part-Time hours to start, with opportunity for those to increase to full-time
CST preferred but all time zones welcome to apply
Chat Specialist Jobs
By Reynolds and Reynolds At , Charleston, 25301, Wv $13 an hour
Develop and maintain a knowledge base of the evolving products and services
Previous experience in retail customer service or the automotive industry preferred but not necessary
Have a handle on basic internet and window based computer skills
Strong ability to multitask is preferred, gaming experience is helpful
Excellent written and verbal communication skills
Quiet, dedicated work space free from distractions - this is a remote position
Chat Support Specialist Jobs
By AAPC At Salt Lake City, UT, United States
Manage the chat feature on the AAPC website for career counseling.
Identify customer needs and offer appropriate solutions.
Maintain accurate and up-to-date knowledge of AAPC products and services.
Collaborate with other members of the customer service team to ensure a positive customer experience.
Previous customer service experience, preferably in a chat support or online environment.
Exceptional grammar, writing, and communication skills.
Chat Support Specialist Jobs
By SmithRx At , Plano, Tx $22 an hour
Deliver world-class support experiences to our members by becoming an expert in the Pharmacy Benefits Management industry.
Prior experience with benefits, employer benefits, insurance, prescriptions, medical billing, or experience at a pharmacy is preferred
Manage simultaneous interactions specific to online chat and text messaging
Educate members about their pharmacy benefits.
Must be located locally as the role is a hybrid of onsite and remote
2+ years experience working within call center required
Chat Support Executive Jobs
By Recroot.io At United States
Proven experience in a customer support role, with excellent communication and customer service skills
Identify opportunities for process improvements and share feedback with the team to continually improve the customer experience
Keep up-to-date with product and service offerings to provide accurate and relevant information to customers
2 - 15 years of experience
Strong problem-solving skills, with the ability to identify and resolve customer issues quickly and effectively
Provide excellent customer service through online chat, answering customer queries and resolving issues in a timely and efficient manner

Are you looking for a job that allows you to work from the comfort of your own home? We are looking for a Chat Support Specialist to join our team and provide excellent customer service to our clients. You will be responsible for responding to customer inquiries in a timely and professional manner. If you have excellent communication skills and a passion for helping others, this could be the perfect job for you!

Overview Chat Support Specialists provide customer service and technical support to customers via online chat. They respond to customer inquiries, troubleshoot technical issues, and provide solutions to customer problems. Detailed Job Description Chat Support Specialists are responsible for providing customer service and technical support to customers via online chat. They must be able to quickly and accurately assess customer inquiries, troubleshoot technical issues, and provide solutions to customer problems. Chat Support Specialists must be able to communicate effectively with customers, understand customer needs, and provide appropriate solutions. They must also be able to multitask and handle multiple customer inquiries at once. Job Skills Required
• Excellent customer service and communication skills
• Ability to multitask and handle multiple customer inquiries
• Knowledge of customer service principles and practices
• Knowledge of technical support principles and practices
• Ability to troubleshoot technical issues
• Ability to provide solutions to customer problems
• Knowledge of computer systems and software
• Ability to work independently and as part of a team
Job Qualifications
• High school diploma or equivalent
• Previous customer service or technical support experience
• Knowledge of customer service principles and practices
• Knowledge of technical support principles and practices
• Knowledge of computer systems and software
• Ability to troubleshoot technical issues
• Ability to provide solutions to customer problems
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of technical support principles and practices
• Knowledge of computer systems and software
• Ability to troubleshoot technical issues
• Ability to provide solutions to customer problems
Job Experience
• Previous customer service or technical support experience
• Experience with online chat support
Job Responsibilities
• Respond to customer inquiries via online chat
• Troubleshoot technical issues and provide solutions to customer problems
• Provide customer service and technical support
• Follow up with customers to ensure their inquiries have been addressed
• Monitor customer feedback and provide feedback to management
• Maintain customer records and update customer information as needed