Call Center Sales Jobs

Solid Knowledgeable of telephone call center systems

Solid multi-tasking, prioritization and organizational skills

Exceptional written and verbal communications skills

2+ Years supervisory or lead experience (to include direct coaching and counseling)

Demonstrated experience handling escalated callers, service issue, and employee conflicts

Coaches' employees to reached desired sales goals and targets, while navigating through pivots, objections and rebuttals

Familiarity with OR the ability to learn multiple software including our Agency Management Systems (Applied/Epic a plus)

Two (2) years of professional sales experience in an insurance environment

Maintain all current licensing, agency and carrier compliance requirements

Confident Sales professionals with experience meeting sales goals or quotas

Strong interpersonal and communication skills

Organized and able to manage time wisely

Respond to incoming leads and inquiries promptly and courteously, demonstrating excellent communication skills and attention to detail.

Previous experience in lead intake, customer service, or a related field is preferred.

Strong interpersonal skills with the ability to listen actively and empathize with potential clients' situations.

Strong closing skills and the ability to handle objections effectively.

Knowledge of relevant laws and regulations in the legal and related industries is a plus.

Initiate outbound sales calls to potential leads.

Requires minimum of one year of relevant experience

Possesses strong customer service skills and behaviors

Excellent interpersonal, verbal, written, and listening communication skills

Bonus offered for P&C licensed individuals as well as bilingual (English/Spanish) individual

Sells insurance policies and/or additional products and services to current and/or prospective clients

Provides product quotations, pricing, required information, and direction to prospective and/or current clients

Manage virtual and face-to-face in classroom training environment effectively; administer learning activities

Manage existing learning material and LMS and participate in revamping and redeployment

Train and coach managers, team leaders and others involved in employee development efforts

Obtain and/or develop effective digital training materials utilizing a variety of media to augment and evolve existing training curriculum

Plan, organize, facilitate and order supplies for employee development and training events

Conduct follow-up studies of all completed training to evaluate and measure results

Maintain an up-to-date status of all sales support and processing activity with routine reporting to management

On a self-directed basis, continue to improve individual level of competency through training and certification on established educational programs

Performs other duties as required by management

High school diploma or equivalent education and experience

Effectively organize and prioritize Member requests and concerns to provide outstanding member experience

Assist other MSRs and lending staff based on work requirements

Support the upskilling, reskilling, and leadership training for the sales team

Analytical Skills and Learning Agility

Some sales experience within Pearson

Manager – Sales Center - BPO Services

The Manager is expected to:

Drive effective use of selling systems and protocols including OneCRM, Tableau, SMS, and other sales tools

Reading, written and spoken language skills

Typing, computer, and phone skills

Partner with other team members and managers to meet daily goals and have fun

Health & 401k Benefits for Eligible Team Members

Our Call Center is located in Dacula, GA

Part-TIme - Hours may vary based on business

Support the upskilling, reskilling, and leadership training for the sales team

Analytical Skills and Learning Agility

Some sales experience within Pearson

Manager – Sales Center - BPO Services

The Manager is expected to:

Did you know Pearson is one of the 10 most innovative education companies of 2022?

Actively and consistently support all efforts to simplify and enhance the customer experience.

Required Related Work Experience and Number of Years

Ability to read, write, speak and understand English

Prior experience in healthcare management or marketing, preferably in Homecare, Assisted Living or related field highly desired.

Oversees performance management and employee goal setting.

Experience with and understanding of the needs of adults with disabilities and older adults required.

Strong organizational skills and assertiveness with the ability to prioritize tasks, manage schedules and meet deadlines.

Provides supervision including coaching and education to call center staff.

Manages calls/chats/emails/web inquiries by actively listening and responding with relevant customer needs-based questions.

Actively and consistently support all efforts to simplify and enhance the customer experience.

Preferred Related Work Experience and Number of Years

Ability to read, write, speak and understand English

Creates and delivers policies and practices for customer relationship management, issue resolution, product support services, etc.

Responsible for a team of Managers, who oversee day-to-day execution of individual inside sales representatives.

Strong influencing and communications skills at all levels of the organization.

LICENSES & CERTIFICATIONS: None required.

Ensures that Motion’s company's policies and expectations are met regarding customer service delivery.

Oversees operations within call center, including phone support, email/chat support, telesales, order entry, collections, etc.

Develop new sales opportunities by scheduling appointments through outbound calling.

Learn to overcome objections; ask for the sale; discuss the plus of going solar.

Confirm appointments through outbound calls.

Handle in-bound lead flow, follow-ups, and e-mail outreach

Route qualified leads to the Outside Sales team

Collaborate regularly with Outside Sales, the Scheduling department, and Operations.

This is a remote opportunity for candidates located in Las Vegas due in-person training and meeting requirements

Offer solutions, prepare quotes, and sell elevated trip recommendations while ensuring data integrity and accuracy

Has customer service experience and enjoys helping others

Has a distraction-free remote workspace with a stable internet connection

Healthcare, financial, and time off benefits

The starting pay rate is $17.00 an hour

Ask pertinent questions to understand the customer’s requirements.

1+ years of sales experience is an asset, but not required.

Hospitality or call center experience is an asset, but not required.

Excellent communication and written skills

Computer skills including typing, navigating multiple tabs, windows, and systems.

Passionate about resolving issues and creating a great customer experience.

Required Related Work Experience and Number of Years

“Hours: Must be available to work various shifts including Saturday, Sunday, Holidays, and split shifts.”

Spectrum Customer Service Sales Representative - Inbound Sales