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Call Center Sales Representative ($17.00/Hr)

Company

MGM Resorts International
Address , , Nv
Employment type FULL_TIME
Salary $17 an hour
Expires 2023-06-28
Posted at 1 year ago
Job Description

The SHOW comes alive at MGM Resorts International!

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:

As a Call Center Sales Representative, you will be responsible for helping our guests with their upcoming stay and setting the stage for an excellent guest experience. You will play a vital role in owning the experience and creating WOW moments that they will carry with them far beyond their stay with us.

THE DETAILS:

  • This is a remote opportunity for candidates located in Las Vegas due in-person training and meeting requirements
  • The starting pay rate is $17.00 an hour
  • Upcoming training class in June!

THE DAY-TO-DAY:

  • Offer solutions, prepare quotes, and sell elevated trip recommendations while ensuring data integrity and accuracy
  • Provide great guest service when engaging with customers, resolving guest concerns, and assisting with guest recovery and escalations.
  • Review and respond to assigned customer requests, providing quotes and bookings, up-selling additional guest experiences, and recording detailed guest information and call notes.

THE IDEAL CANDIDATE:

  • Computer savvy in navigating through multiple systems
  • Enjoys fast-paced work and managing multiple priorities
  • Can be described as collaborative, persuasive and friendly
  • Has a distraction-free remote workspace with a stable internet connection
  • Has customer service experience and enjoys helping others

THE PERKS & BENEFITS:

  • Healthcare, financial, and time off benefits
  • Wellness incentive programs to help you stay healthy physically and mentally
  • Professional and personal development through programs and networking opportunities
  • Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.

Are you ready to JOIN THE SHOW? Apply today!