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Call Center Representative Jobs in North Carolina

Call Center Representative Jobs
By tout.group At Raleigh, NC, United States
Strong time management and decision making skills.
More education or experience may be preferred.
Taking part in training and other learning opportunities to expand knowledge of company and position.
Exceptional customer service, active listening, and verbal and written communication skills, professional phone voice.
Proficiency with computers, especially with CRM software, and strong typing skills.
Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.
Call Center Representative Jobs
By Progressive Insurance At North Carolina, United States
Work From Home Office Requirements
Two years of post-secondary education or higher
Instead of the above, two years of relevant work experience
Remote office internet connection via DSL or Cable Modem with minimum speed of 10mbps down and 1mbps up
Designated workspace free from noise and other distractions
Computer that is provided to you must be physically connected to the router or modem by a cable (no wireless connection)
Call Center Representative - Part-Time Temporary (Nc, Sc, In, Fl Virtual)
By Duke Energy At , , Nc $15 an hour
Use professional judgement and escalate customer issues/concerns to management when appropriate.
This role is virtual, ability to work remotely
One-year call center or customer service experience.
Effective listening and communication skills and the ability to interact with customers in a professional, courteous, and empathetic manner.
Candidates who accept the employment offer will be required to complete and pass a Duke Energy background check and drug test.
Participation in a 401k plan
Full-Time Call Center Representative / Home-Based Reservations Representative
By American Airlines At Winston-Salem, NC, United States
Have a passion for travel with the interest, knowledge, and experience to become a customer’s trusted advisor
Listen to the customers’ needs and proactively offer options
Offer a high level of customer service
On occasion, be offered voluntary overtime and required to work mandatory overtime
Are resourceful, skilled in problem-solving and are able to handle difficult/stressful situations
Have previous Reservations and/or Customer Service experience in a contact center environment
Employer Call Center Representative
By State of North Carolina At Raleigh, NC, United States
Demonstrated knowledge of UI laws, principles, and practices, and of the techniques used to disseminate information to the public.
Demonstrated oral and written communication skills.
Demonstrated experience independently compiling, analyzing, assimilating, and composing information into varied or non-standard formats.
Document issues, process or troubleshoot internet issues.
Respond to emails about UI services.
Receive Personally Identifiable Information (PII) throughout the day and are responsible for securing the information and the proper disposal.
Call Center Collections Representative ($17/Hour!)
By Paramount At North Carolina, United States
Work from home call center experience preferred but not required
At least two years of recent call center experience - Collections experience strongly preferred
PC Requirements: Windows 10, Quad-core i5 processor, 8GB of memory, 2GHz minimum processor speed
Mac Requirements: Catalina OS, Quad-core i5 processor, 8GB of memory, 2GHz minimum processor speed
Payday loans (Offered in Certain States)
Monday – Friday 8 AM to 5 PM EST (7 AM to 4 PM CST)

Are you looking for a job that offers great pay, flexible hours, and the chance to help people? Look no further! We are looking for a friendly, outgoing Call Center Representative to join our team. Come join us and make a difference!

A Call Center Representative is responsible for providing customer service and support to customers over the phone. They are expected to be knowledgeable about the company’s products and services, and be able to answer customer questions and resolve customer issues.

What is Call Center Representative Skills Required?

• Excellent communication and interpersonal skills
• Ability to multitask and prioritize tasks
• Problem-solving and troubleshooting skills
• Patience and empathy
• Ability to work in a fast-paced environment
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications

What is Call Center Representative Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications

What is Call Center Representative Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of company products and services

What is Call Center Representative Experience?

• Previous customer service experience
• Previous experience in a call center

What is Call Center Representative Responsibilities?

• Respond to customer inquiries in a timely and professional manner
• Troubleshoot customer issues and provide solutions
• Provide accurate information about products and services
• Update customer information in the customer service database
• Follow up with customers to ensure their issues have been resolved