Call Center Collections Representative Jobs
Call Center Representative Jobs
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At New York, NY, United States
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At , Glendale, 91201, Ca
Call Center Representative Jobs
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At St Louis, MO, United States
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At Bothell, WA, United States
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At , Salt Lake City, Ut
From $11.50 an hour
Call Center Representative Jobs
By tout.group
At Louisville, KY, United States
Are you looking for an exciting opportunity to work in a fast-paced and rewarding environment? We are looking for a Call Center Collections Representative to join our team! As a Collections Representative, you will be responsible for managing customer accounts, resolving customer inquiries, and ensuring customer satisfaction. If you are a motivated individual with excellent communication skills, then this is the perfect job for you!
A Call Center Collections Representative is responsible for contacting customers to collect payments on past due accounts. They must have excellent customer service and communication skills, as well as the ability to remain professional and courteous when dealing with difficult customers.What is Call Center Collections Representative Skills Required?
• Excellent customer service and communication skills
• Ability to remain professional and courteous when dealing with difficult customers
• Ability to negotiate payment plans
• Knowledge of collection laws and regulations
• Ability to work independently and as part of a team
• Proficiency in computer software applications
What is Call Center Collections Representative Qualifications?
• High school diploma or equivalent
• Previous experience in customer service or collections
• Knowledge of collection laws and regulations
• Ability to work independently and as part of a team
What is Call Center Collections Representative Knowledge?
• Knowledge of collection laws and regulations
• Knowledge of customer service principles and practices
• Knowledge of computer software applications
What is Call Center Collections Representative Experience?
• Previous experience in customer service or collections
• Previous experience in a call center environment
What is Call Center Collections Representative Responsibilities?
• Contact customers to collect payments on past due accounts
• Negotiate payment plans with customers
• Follow up with customers to ensure payments are made
• Maintain accurate records of customer accounts
• Resolve customer inquiries
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