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Benefits Call Center Representative
Company | CONDUENT |
Address | , Chesapeake, 23327 |
Employment type | FULL_TIME |
Salary | $16 an hour |
Expires | 2023-09-11 |
Posted at | 8 months ago |
About Conduent:
:
Starting Pay Rate is - $15.00/Hr in Training $16.00/Hr. in Production
Position will be on-site in Chesapeake, VA
Training and Production Schedules: Monday – Friday 8am-6pm
No Weekends!
Some overtime may be required.
Plenty of growth opportunities!
Health benefits for you and your family including medical, dental, and vision, starting on day 1 of work!
About the Benefits call center Representative role:
As a member of the Benefits call center team, you will help people every day by taking calls, actively listening, while discussing employee benefits. Calls can range from healthcare benefits, retirement benefits and additional employee perks. You will manage a steady volume of incoming calls from customers while navigating through multiple systems.
Conduent offers opportunities for advancement with an outstanding benefit package.
Would you enjoy being part of a team that makes a difference in people’s lives?
Do you love helping people solve complex problems and delivering solutions?
Join our Benefits call center team!
Requirements
We’re looking for people with a passion for customer service, natural empathy, and the determination to deliver a comprehensive resolution. To be successful in this role, you will have:
- Previous customer service and/or call center experience
- Keyboarding and MS Office proficiency
- Ability to successfully pass a criminal background check and drug test (THC included), background check may potentially include employment and education verification
- Extensive experience with typing and keyboarding
- Experience working with healthcare and employer benefits is highly preferred
- High school diploma or GED
- Great problem-solving skills
- Excellent communication skills
- Ability to successfully complete a mandatory paid training program
- Must be 18 years of age or older
- Ability to effectively multi-task
- Willing to work a shift between the hours of 8AM-6PM, Monday-Friday
Below is what you’ll need to do to be considered for this position. It will take less than 20 minutes and includes everything required at this stage!
- Apply to the role and provide your basic profile information (2 minutes)
- If you qualify for the role, a recruiter will reach out to discuss the opportunity!
- Answer prescreen questions to be sure you meet the minimum requirements for the role (3 minutes)
Be part of the future
Are you seeking an opportunity to make a real impact in a company that appreciates ideas and new ways of thinking? Come join us and grow with a team of people who will challenge and inspire you to be the best!
About Conduent
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments, creating exceptional outcomes for our clients and the millions of people who count on them.
You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
We offer excellent benefits (medical, dental, vision), a consistent work schedule, paid training, and a great work environment.
Conduent is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
Pay Transparency Laws in some locations require disclosure of compensation-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation or sick time. The estimated salary for this role is $15.00 per hour in training and $16.00 per hour in production.
Closing:
At Conduent, we value the health and safety of our associates, their families and our community. Under our current protocols, we do not require vaccination against COVID for most of our US jobs, but may require you to provide your COVID vaccination status, where legally permissible.
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