Call Center Agent Jobs
By Arthritis Knee Pain Centers At Spring, TX, United States
Excellent written, verbal and listening skills
Contact center, telemarketing, collections and/or sales experience, required.
Contact center supervisory experience, a plus
Scripted outbound and inbound calls
Confirm calls for scheduled appointments
Reschedule/Save cancellations and no shows
Call Center Agent-Onsite-Mon-Fri Fri 8Am-5Pm
By SynergenX Health At Houston, TX, United States
We offer paid training and great benefits!
This is not a remote position***
Log all inquiries and manage Call Inquiry Log/CRM platform
Strong verbal and written communication skills
Employee discount on all our services offered
Respond to incoming calls and messages in a timely manner throughout shift
Call Center - Sales Agent
By Acceptance Insurance At , , Tx
Requires minimum of one year of relevant experience
Possesses strong customer service skills and behaviors
Excellent interpersonal, verbal, written, and listening communication skills
Bonus offered for P&C licensed individuals as well as bilingual (English/Spanish) individual
Sells insurance policies and/or additional products and services to current and/or prospective clients
Provides product quotations, pricing, required information, and direction to prospective and/or current clients
Call Center Agent Jobs
By SmartStop Self Storage At , Houston, 77065, Tx $17.00 - $18.50 an hour
Essential Job Functions and Responsibilities
Receive inbound sales calls from customers; understand their storage needs and recommend an appropriate storage unit.
Work with existing customers by answering questions, taking payments and resolving concerns.
Make outbound calls to follow up on rental reservations.
Meet personal/team qualitative and quantitative targets
Perform duties assigned by Supervisor(s).
Outbound Call Center Agent (Remote)
By Bryan University At , Tempe, 85281, Az $17 an hour
Meet the quota of 250+ outbound calls daily to prospective students, gauging their level of interest in furthering their education
1-2 years’ experience working in an outbound call center or phone sales environment
Excellent interpersonal skills on both an individual and group basis
Knowledge and ability to proficiently use a computer and related technology including, Zoom, CRM and Live Chat
This is a remote, work-from-home position.
Responsibilities of the Outbound Call Center Agent:
Call Center Tech Support Agent
By Telvista At Dallas, TX, United States
Remotely and in-Office executes the targeted selection process by interviewing, testing, and evaluating screened applicants against established talent requirements
Experience in thinking strategically as well as strong communication/interpersonal skills.
We offer Amazing perks and benefits
Utilize knowledge base and training to accurately answer customer questions while following all required scripts, policies, and procedure
Identifies and selects the best-qualified talent for the position and extends contingent offers of employment
Administers background check and drug screening programs for contingent employment offered to applicants
Call Center Agent Jobs
By Synchro Speak At Austin, TX, United States
Maintains and updates customer information as necessary
Calmly attempts to resolve and de-escalate any issues
Escalates calls to supervisor when necessary and appropriate
Responds to requests for assistance and/or possible processing of credit card authorizations
Tracks call-related information for auditing and reporting purposes
High school diploma or equivalent
Call Center Seasonal Agent (Part Time)
By Carter's At , Atlanta, 30326, Ga $13 - $15 an hour
KNOWLEDGE, SKILL AND ABILITY REQUIREMENTS MINIMUM COMPENTENCIES REQUIRED FOR JOB PERFORMANCE)
PRIOR WORK EXPERIENCE AND EDUCATION REQUIREMENTS
Demonstrate strong customer service and sales skills to optimize the experience for each customer contact
Alert management of issues or concerns that require escalation for complete resolution or which may indicate a larger, underlying problem
Holiday work schedule as defined by Management and business needs/volume
Comply with blackout periods as determined by Management
Remote Outbound Call Center Agent-- Tx
By MDS Communications At , , Tx $15 - $16 an hour
A quiet place to work at home free from normal household interruptions
1 year or more of successful outbound telemarketing – preference given to telephone fundraising experience.
Basic computer skills and familiarity
Communicate with donors and prospective donors in a positive, engaging and enthusiastic manner that strengthens the connection between non-profit and donor.
Secure financial gifts from donors and prospective donors on behalf of our clients.
Maintain minimum fundraising and productivity metrics.
Call Center Tech Support Agent
By Telvista, Inc. At , Dallas, 75247, Tx $14.50 an hour
Utilize knowledge base and training to accurately answer customer questions while following all required scripts, policies, and procedure
Awesome colleagues who are dedicated to Telvista and our customers!
Paid Training (Must omplete training onsite)
Medical, Dental and Vision Package
Base salary with performance incentives
Paid Time Off (PTO) (can be used after 90 days of employement)
Call Center Agent Jobs
By AirCo Air Conditioning At Fort Worth, TX, United States

Customer Experience Agent (Call Center) NOTE: Working a consistent Saturday or Sunday, and working until 8PM may be required. Four 10 hour shift options are available. Pay Rate: $15.00-$17.00 /hr ...

Call Center Agent - Remote / Office
By MedaTrax, inc. At Houston, TX, United States
Frequently attend educational seminars to improve knowledge and performance level
Manage large amounts of inbound and outbound calls in a timely manner
Previous experience in a customer support role
Strong phone and verbal communication skills along with active listening
Ability to multi-task, set priorities and manage time effectively
Follow communication “scripts” when handling different topics
Call Center Agent Ii
By Moderno Porcelain Works At Houston, TX, United States
Excellent communication and interpersonal skills, including active listening and conflict resolution abilities.
Identify and suggest opportunities for process improvement or efficiencies to enhance the overall customer experience.
Continuously develop and maintain knowledge of products, services, and procedures relevant to the position.
At least 2 years of experience in a call center, customer service, or related field.
Answer incoming calls and emails from customers regarding product inquiries, customer service issues, and account support.
Resolve customer concerns and complaints in a timely manner, ensuring customer satisfaction and maintaining a positive brand image.
Remote Call Center Agent - Georgia
By PetSmart At , Atlanta, 30305, Ga
High school diploma or a combination of education and experience
PetSmart offers outstanding benefits in a fun and rewarding workplace including:
Demonstrate effective problem solving and customer relation skills.
Strong grammar and communication skills
Strong computer skills and the ability to use multiple systems at the same time, while answering calls
This is a fully remote position, so you can enjoy the company of your pets while you work!
Call Center Agent (Contact Center) - 4800 (39786)
By Carter BloodCare At Bedford, TX, United States
One year of computer experience and working knowledge of computer applications
One year of customer service experience
Excellent verbal communication skills (listening and speaking)
Good comprehension of computers, computer applications and good typing skills
Knowledge of HemaTerra programs related to scheduling donors (training provided)
Knowledge of the blood donation process (training provided)
Travel Agent Call Center
By Global Payments (Beamery) At , Atlanta, Ga
Skills / Knowledge - Acquires and applies job skills and learns company policies and procedures to complete assigned routine tasks.
What Are Our Desired Skills and Capabilities?
Typically No Relevant Experience Required
This position is eligible to be considered for remote hiring
High School Diploma or Equivalent
What Part Will You Play?
Customer Care Agent (Call Center)
By State of Georgia At , Atlanta, 30334, Ga $40,600 a year
Constantly maintain call center guidelines and expectations including quality assurance, attendance, punctuality, and time management.
Bachelor’s degree from a four-year accredited college and three years recent call center experience.
Review, comprehend, and speak knowledgeably to members regarding current laws, agency policies, web services, and departmental policies and procedures.
Must be able to work during the hours of 7:30 am-5:30 pm.
Respond to incoming calls regarding, but not limited to, membership/retirement eligibility, refund/retirement processes, and service purchases.
Notate and update account information accurately.
Call Center Agent Jobs
By Lithia Motors, Inc. At , Oxnard, 93036, Ca $18 an hour
Superior Self-Management Skills – keep calm under stress, solution oriented, eyes on the prize mentality!
We offer best in class industry benefits:
Personality – charismatic, adaptable, resourceful. The skills to Earn Customers for Life
Top of the industry benefits that include Medical, Dental, Vision, 401(k) & much more!
Self-starter – not afraid to take initiative.
Fast Paced and Fast Learner – so much to do in so little time. Must be up for the challenge!
Customer Experience Representative (Call Center Agent) - Remote, Dallas Area
By Mini Mall Storage At , Plano, 75093, Tx $17 - $19 an hour
Create a genuine and exciting experience for the customer by utilizing active listening and strong communication skills.
Strong customer service and sales skills with ability to overcome objections and close the sales opportunity.
Strong communication skills with the ability to adapt communication style to meet customer needs.
Call Center/Storage industry experience will be considered an asset.
We provide a competitive compensation package comprised of a group benefits plan and discretionary profit-sharing program.
This position is remote but will require travel to the Plano, TX office periodically and for training.
Remote Call Center Fundraising Agent-- Tx
By MDS Communications At , , Tx $15 - $16 an hour
A quiet place to work at home free from normal household interruptions
1 year or more of successful outbound telemarketing – preference given to telephone fundraising experience.
Basic computer skills and familiarity
Communicate with donors and prospective donors in a positive, engaging and enthusiastic manner that strengthens the connection between non-profit and donor.
Secure financial gifts from donors and prospective donors on behalf of our clients.
Maintain minimum fundraising and productivity metrics.

Are you looking for a job that offers great pay, flexible hours, and the chance to make a real difference? Look no further! We are looking for a Call Center Agent to join our team and provide exceptional customer service. If you have excellent communication skills and a passion for helping others, this could be the perfect job for you!

A Call Center Agent is a customer service representative who provides assistance to customers over the phone. They are responsible for answering customer inquiries, resolving customer complaints, and providing general information about products and services.

What is Call Center Agent Skills Required?

• Excellent customer service skills
• Strong communication and interpersonal skills
• Ability to multitask
• Patience and empathy
• Problem-solving skills
• Ability to work in a fast-paced environment
• Computer literacy

What is Call Center Agent Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications

What is Call Center Agent Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of telephone systems

What is Call Center Agent Experience?

• Previous customer service experience
• Previous call center experience

What is Call Center Agent Responsibilities?

• Respond to customer inquiries in a timely and professional manner
• Resolve customer complaints and provide appropriate solutions
• Provide general information about products and services
• Record customer interactions and transactions
• Follow up with customers to ensure satisfaction
• Maintain customer databases and records
• Identify and escalate priority issues