Call Center Manager Jobs
By EV Connect At Los Angeles Metropolitan Area, United States
Scale the existing call center onboarding and education experience for 10x growth.
Lead, manage and train the call center resources based in Europe, Asia and the US.
Manage and continuously improve upon the different teams within the call center (IE Driver Support, Commissioning, installer support).
Develop and hone the existing processes and customer experience to meet KPIs at scale.
Required: 5-10 years of experience directly managing an international, multilingual call center.
Experience in e-mobility industry desired.
Call Center Analyst Jobs
By Academy Automobile Insurance Services, Inc. At Hawthorne, CA, United States
·Previous experience in a similar role.
·Strong analytical skills and a keen eye for detail.
·Experience with NEXTIVA and UNITY will be a significant advantage.
·Effective communication skills, both written and verbal.
Your duties will encompass a range of tasks, including but not limited to:
·Proficiency in data collection, analysis, and reporting.
Virtual Call Center Jobs
By VCA Animal Hospitals At , Los Angeles, 90064 $15.77 - $23.65 an hour
Provide feedback to management on call management tool, protocols, script, and client reception with an intent to improve operations
Fulfill other related duties as assigned EDUCATION/EXPERIENCE
High school diploma or equivalent PREFERRED SKILLS AND QUALIFICATIONS
Schedule client appointments efficiently while providing a high-quality experience
Manage high volume of inbound and outbound calls and use of SMS/Texts
Prior Veterinary Experience and/or prior call center experience in a medical setting is preferred
Call Center Representative Jobs
By tout.group At Los Angeles, CA, United States
No previous experience in a call centre required
Excellent verbal and written communication skills
Strong customer service and problem-solving abilities
Active listening skills and empathy towards customers
Basic computer skills and proficiency in using call centre software
Continuously develop product knowledge to provide effective customer support
Call Center Representative Jobs
By Hydration Room At Long Beach, CA, United States

Description: We are seeking a dedicated and results-driven Call Center Representative to join our team. As a Call Center Representative, your primary responsibility will be making outbound calls to ...

Call Center Representative Jobs
By Lithia Motors, Inc. At , Van Nuys, 91401, Ca Up to $24.25 an hour
We offer best in class industry benefits:
We have competitive benefits that include Medical, Dental, Vision, 401(k) & much more!
Previous call center and/or customer service experience 1 year required!
Excellent verbal and written communication skills
You can earn up to $24.25 per hour (base salary + performance bonuses + weekly/monthly spiffs)
Full-Time- Shifts we are looking for would be 8:00am – 5:00pm & 8:30am – 5:30pm
Patient Access Representative (Call Center -Pacc) - Hybrid Remote
By CEDARS-SINAI At , Los Angeles, Ca $23.64 - $35.46 an hour
Two (2)+ years of Patient Service Representative work experience or related experience.
Medical/Healthcare call center experience preferred.
Directs, routes, and refers patients to appropriate multi-specialty areas with minimal disturbance to the patient.
Schedules patient appointments by utilizing scheduling system/application.
Determines effective resolutions to complaints/disputes and handles all concerns with etiquette and professionalism.
Escalates patient calls when appropriate according to applicable guidelines.
Healthcare Call Center Manager
By Sleep Data At San Diego Metropolitan Area, United States
Acts as a point of contact and resource to outside accounts and special projects such as ResMed care management and Nationwide
Two to three years experience in the sleep industry, but this is preferred
A Strong level of contracts and insurance knowledge.
Medical/Dental/Vision/401(k) and other great benefits
Headquartered in San Diego, CA (http://maps.google.com/maps?q=OFF-SITE+San+Diego+CA+92123)
Responsible for overseeing the Client Services team including reception, scheduling, new patient registration and coordinating with the primary care physician’s offices
Inbound Call Center Representative
By Belami eCommerce At Sacramento, CA, United States
Meet quality assurance requirements and other key performance metrics as outlined by the company.
Customer Service and Call Center Experience preferred
Working knowledge of the Microsoft Office
Receive inbound calls, including transfers from sales, from end consumers with order related questions or issues.
Place outbound calls or emails to customers with follow-up information.
Perform basic functions within company system: submitting replacement requests, submitting return requests, submitting cancellation request, processing credit card payments and credits.
Call Center Manager Jobs
By RDC At , Riverside, 92506, Ca $60,000 - $67,000 a year
Coaches team members to improve technical knowledge and customer service skills on a day-to-day basis.
Coordinates with Human Resources and Management in a timely manner on any and all employee relations matters.
Performs other related duties and projects as business needs require at direction of management.
Tracks and manages Call Center key performance indicators (KPIs) to evaluate productivity, service levels and determine need for corrective action.
Exhibits managerial courage in addressing difficult operational and/or personnel issues
Minimum five (5) years of experience in a Call Center environment.
Senior Call Center Manager
By Daxko At Santa Clara, CA, United States
Two (2) to four (4) years of experience in management
Advanced knowledge experience working with relational databases including development, troubleshooting and performance optimization.
Be a mentor for colleagues and help promote knowledge-sharing
Expert written and verbal communication skills, with the demonstrated ability to effectively communicate with C-level staff.  
Experience creating & maintaining relationships and rapport with clients 
Four (4) to Six (6) years of Customer Service experience 
Call Center Customer Service Representative
By LINQM, Inc. At Irvine, CA, United States

LINQM is looking for an experienced customer service representative to join the call center operations of a medical device company. What You'll Bring 2-4 years of call center or customer ...

Call Center Representative Jobs
By One Community Health Sacramento At Sacramento, CA, United States
High school diploma or equivalent required and three years previous secretarial/office experience required.
Several years of FQHC or community health center practice experience preferred.
Answers a high volume of incoming calls using proper telephone etiquette and establish telephone call scripts.
Directs calls to the correct person or department or assists caller with request.
Determines how best to handle the phone call and takes necessary action.
Updates patient demographics by asking open -ended questions.
Call Center Representative Jobs
By Jobot At Fresno, CA, United States
Possessing comprehensive knowledge of financial programs, registration, and insurance verification
2 years of experience in customer service and/or call center
Knowledge in scheduling or call center environment preferred
Delivering exceptional customer service to patients
Handling incoming calls on a multi-line phone system
Scheduling appointments according to established guidelines and informing patients about healthcare services
Call Center Representative Jobs
By Meritage Medical Network At Petaluma, CA, United States

Call Center Representative Location: Petaluma, CA Employment Status: Full time, Hybrid Hourly Range: $19.85 - $23.52 DOE POSITION SUMMARY: The Meritage Call Center Representative provides ...

Customer Service Representative- Call Center
By Nexgrill At Chino, CA, United States
Minimum educational requirement: High School Diploma or equivalent.
Perform accurate data entry in CRM and internal systems
Continuously enhance skills through training and troubleshooting sessions.
3+ years of Customer Service experience in a call center
1+ years of experience in handling customer service email inquiries and live chat communication
1+ years of experience in handling escalated customer claim calls and understanding
Call Center Manager Jobs
By Herewith At San Francisco, CA, United States

Understands, implements, and complies with the Herewith Mission, objectives, policies and procedures to ensure patient/caregiver needs are met.

Participates in special projects and performs other duties as required.

Call Center Representative Jobs
By Hydration Room At Orange, CA, United States

Description: We are seeking a dedicated and results-driven Call Center Representative to join our team. As a Call Center Representative, your primary responsibility will be making outbound calls to ...

Call Center Representative Jobs
By Hydration Room At Santa Ana, CA, United States

Description: We are seeking a dedicated and results-driven Call Center Representative to join our team. As a Call Center Representative, your primary responsibility will be making outbound calls to ...

Call Center Representative Jobs
By Hydration Room At Huntington Beach, CA, United States

Description: We are seeking a dedicated and results-driven Call Center Representative to join our team. As a Call Center Representative, your primary responsibility will be making outbound calls to ...

Are you looking for an exciting opportunity to work in a fast-paced, customer-focused environment? Join our team as a Call Center Representative and help us provide exceptional customer service to our clients!

Overview A Call Center Representative is a customer service professional who works in a call center environment. They are responsible for providing customer service and support to customers over the phone, through email, or in person. They may also be responsible for handling customer inquiries, resolving customer complaints, and providing product information. Detailed Job Description Call Center Representatives are responsible for providing customer service and support to customers over the phone, through email, or in person. They must be able to handle customer inquiries, resolve customer complaints, and provide product information. They must also be able to accurately document customer interactions and follow up with customers as needed. Job Skills Required
• Excellent communication skills
• Strong customer service skills
• Ability to multitask
• Problem-solving skills
• Knowledge of customer service software
• Knowledge of call center operations
• Knowledge of company products and services
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service software
• Knowledge of call center operations
• Knowledge of company products and services
Job Knowledge
• Knowledge of customer service software
• Knowledge of call center operations
• Knowledge of company products and services
Job Experience
• Previous customer service experience
• Previous call center experience
Job Responsibilities
• Answer customer inquiries over the phone, through email, or in person
• Resolve customer complaints
• Provide product information
• Accurately document customer interactions
• Follow up with customers as needed