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Bilingual Customer Service Supervisor Jobs

Customer Service Supervisor Jobs
By Serenity Healthcare At Fort Worth, TX, United States
Manage metrics, performance criteria, policies, and procedures.
1-3 years of supervisory experience.
Experience working in high volume customer service or call center environment.
Refined customer service skills, communication skills and critical problem-solving and de-escalation skills.
Ability to use and interpret data to monitor complex processes.
Provide coaching, feedback, and performance reviews.
Bilingual Fha Mortgage Origination - Customer Service (Remote)
By Leidos At , Remote $20 - $24 an hour
Excellent time management skills and dependability
Access to benefits on day one including medical and dental insurance, 401K, Life, AD&D, Voluntary Disability plans
Use your knowledge of the mortgage industry to locate answers in a knowledge database to respond to client’s requests
Strong verbal and written communication skills
Come join our rapidly growing team and enjoy these benefits:
Paid Time Off (PTO) accrued based on Leidos policy, up to 3 weeks a year
Customer Service Representative - Bilingual
By Uline At , Braselton, 30517 $23 - $27 an hour
Provide knowledgeable answers to questions about products, pricing and availability.
High school diploma or equivalent with 2+ years of relevant experience. Bachelor's degree preferred.
Desire to provide the best possible experience for our customers.
Tuition Assistance Program that covers professional continuing education.
Guide and process customer orders and inquiries in a fast-paced environment using world-class technology.
Communicate with customers via phone, email and chat.
Bilingual Customer Service Representative
By Credit Acceptance At , $18 - $20 an hour
Intuitive with the ability effectively offer options to better benefit the consumer needs.
Experience in the finance or automotive industry.
Experience in any position where you had to demonstrate excellent communication skills.
Manage your time effectively and adhere to attendance guidelines and complete work tasks in a timely manner.
Actively listen and have effective communication skills.
Seek, retain, and share knowledge to help consumers resolve requests and understand the functions of other departments.
Customer Service Supervisor - Permitting
By City of Orlando Careers At Orlando, FL, United States

Tests are administered by invitation only.

Customer Service Professional (Bilingual Portuguese) - Remote
By ASK Consulting At ,
Recognize and alert management of risk and trends.
Expiry Date: 05 September 2023
High School Diploma or GED Proficiency with computers.
Answer incoming phone calls, chats, and/or emails
Conduct outreach phone calls and/or emails Provide outstanding customer service
Recognize and follow call flows with scripts Research and review customer inquiries
Bilingual Customer Service Advocate Ii
By BlueCross BlueShield of South Carolina At , Columbia
Responds to, research and/or assists with priority inquiries and special projects as required by management.
Provides feedback to management regarding customer problems, questions and needs.
Maintains accurate records on complaints and/or other customer comments and makes recommendations for changes to management.
Follows through on complaints until resolved or reports to management as needed.
Maintains basic knowledge of quality work instructions and company policies.
1 year of claims processing or customer service experience OR bachelor's degree in lieu of work experience.
Customer Service Supervisor - Lexington
By müv, Inc. At Lexington, SC, United States
Perform other duties as directed by management
Strong scheduling skills or experience
Communicate well with management team and create a positive, team-oriented work environment
Monitor check-ins to identify delinquent accounts and notify the General Manager in the event of a delinquency
Must be willing to take charge and manage people with a great attitude
Minimum of six months related experience
Supervisor, Customer Service Jobs
By GAN At Las Vegas, NV, United States
Lead a team of customer service representatives in responding to B2B issues and questions relating to the services we offer.
Demonstrate strong understanding and experience in MS Office
Excellent English written and verbal communication skills
Previous experience in a gaming/gambling role would be advantageous
Previous experience in dealing with customer fraud would be advantageous
Additional characteristics required for this role are diligence, patience, problem solving skills, etc.
Supervisor-Customer Service Jobs
By Guilford County Schools At , Greensboro, 27401 $4,625 a month

Customer Service Supervisor (Remote)
By Acentra Health At United States
Consults with management staff on complicated or complex unresolved issues or precedent setting decisions.
Proficient in call center technologies/customer service management systems.
Are you an experienced Customer Service Supervisor looking for a new challenge?
Associate degree preferred or equivalent experience.
Knowledge of Microsoft applications (Word, Excel, PowerPoint, Outlook).
Four+ years of experience in a call center environment.
Customer Service Supervisor Jobs
By Turner Pest Control At Jacksonville, FL, United States
Excellent time management skills with a proven ability to meet deadlines.
Performs other related duties as assigned. Required Skills/Abilities: Examples:
Excellent verbal and written communication skills.
Excellent interpersonal and customer service skills.
Excellent sales and customer service skills.
Excellent organizational skills and attention to detail.
Customer Service Supervisor Jobs
By Eaton At , Bethel, 06801, Ct $88,500 - $129,800 a year
Supervise four customer account managers. Train and mentor on customer service procedures and policies.
Maintain Customer Service databases, files, and metrics. Ensure that customer website and portal purchasing system requirements are being fulfilled.
Support collection activities and manage export control regulations.
Minimum of five (5) years experience in a customer facing role.
Minimum of one (1) year experience in a supervisory role.
Excellent interpersonal and communication skills.
Bilingual Customer Service Associate
By Farmers Insurance Group At , , Tx
Remote Contact Center Experience preferred.
You take inbound calls from the comfort of your home, and we offer a wide variety of shifts.
Maintains job knowledge through intermittent training/learning and incorporates new information into daily tasks.
Strong verbal communication and listening skills.
Proficient in English written and verbal communication skills.
Typing Skills: 30 WPM, with 90% Accuracy, required.
Customer Service Quality Supervisor - 90362182 - Boston
By Amtrak At , Boston, 02110, Ma $7,250 a month
Prefer extensive supervisory experience and knowledge of the Amtrak system, policies, procedures, and service standards for on- board employees
Provides direction to ensure compliance of all personnel with corporate policies & procedures relative to customer experience
Testing consistent with service requirements and other items of regulatory compliance
Effectively contributes to a safe and secure work environment for employees and travel experience for customers
Experience in revenue and accounting procedures, including the ability to evaluate and to perform audits
Experience in TDRS, CSPMI, Exodin machines, Point of Sale (POS)
Customer Service Admissions Supervisor
By Humane Society of the Pikes Peak Region At Colorado Springs, CO, United States
Experience with Chameleon or other Shelter Management Software highly desired.
Ensure compliance to all animal-related ordinances, guidelines, laws, and regulations. Refer cases to animal law enforcement and management when appropriate.
Is visible to staff, communicates with management regularly and openly to discuss department needs, successes, and challenges.
Supports management and discusses differences privately.
Works closely with management to ensure that the department operates within constraints of annual budget.
Utilizes performance-based management when counseling and evaluating staff and sets measurable goals for employee growth.
Customer Service Supervisor Jobs
By LoanCare At Virginia Beach, VA, United States
Proven leadership or managerial experience
Implement/monitor key controls and manage appropriate operational risks
5 years of supervisory experience, preferably in a call center
Must be flexible, organized, and able to manage and prioritize daily assignments (e.g., conducting preliminary
Expert and proven knowledge of customer service principles and practices
Ability to provide consistent engagement in customer and brand experience
Customer Service & Amp; Support Supervisor (F)
By PNC At Charlotte, NC, United States
Required for eligibility - FINRA Licensing - FINRA SIE, 7 & 63 minimum.
Accountable for the performance of the customer support team. Review team behaviors and identifies trends to drive employee engagement and outcomes.
Include Intentionally - Cultivates diverse teams and inclusive workplaces to expand thinking.
Live the Values - Role models our values with transparency and courage.
Enable Change - Takes action to drive change and innovation that will transform our business.
Achieve Results - Takes personal ownership to deliver results. Empowers and trusts others in decision making.
Customer Service Supervisor Jobs
By Americor At Meridian, ID, United States
Minimum 1 year of call center management experience
Strong organizational, time management, and multitasking skills
Performance management – compiling data and making assessments
Oversee/Manage the reporting and maintenance of EOD reports
Acknowledge and resolve customer complaints
Experience training, mentoring, and leading a team
Customer Service Supervisor Ii
By City of Olathe At Olathe, KS, United States

Employment Type Full Time Job Summary Salary range: $54,857 to 69,668 The Customer Service Supervisor is responsible for assigning and reviewing work activities, coaching, and developing ...