Register
Recruit Create CV

Bilingual Customer Service Representative Jobs in Fremont, Iowa

Customer Support Representative, Bilingual - Remote
By Etix, Inc. At , Remote
Previous remote experience is a plus
Previous call center experience (minimum 6 months) is required
Demonstrated excellent written and verbal communication skills
Provide professional and prompt service to Etix patrons.
This position requires heavy computer and phone work.
Equipment is provided by Etix, although candidates must provide a strong dedicated internet connection and a quiet working environment.
Customer Service Representative, Customer Experience (Bilingual English/Spanish)
By Patagonia, Inc At , Remote $20 an hour
Partner with the customer and Patagonia team to remedy customer concerns and deliver the best experience possible
Complete training (both virtual and in-person), to develop skills required to ensure successful and excellent customer service.
Solid organizational and prioritization skills, with the ability to fulfill commitments, remaining reliable, punctual, and on-time.
Strong written and verbal communication skills in both English and Spanish languages
Minimum of 1+ years’ experience working in a customer service environment
Proven ability to drive amazing customer experiences
Bilingual Remote Healthcare Customer Service Representative
By Revenue Enterprises At , Remote $35,360 - $43,680 a year
Starting Pay Range: $17.00- $21.00 per hour (based on experience and skillset) plus monthly bonus opportunities ($80-$360)
Location: Full time remote, or In-Office options available. Mandatory 1 day In-Office orientation at the Denver/Aurora Office
Using empathy and fantastic listening, verbal, and written communication skills to help patients and their families understand their bill
Continuously improving, with supportive coaching / feedback from your manager and team leads and ongoing training via lunch and learn sessions
Experience in customer service and/or healthcare preferred
Advanced beginner to Intermediate skills in the Microsoft Suite (Outlook, Word, and Excel)
Bilingual Spanish Customer Service Representative
By Cognosante, LLC At , Remote $16.20 - $20.00 an hour
High School diploma or General Educational Development (GED) certificate
A minimum of two years call center customer service experience
Oral and written communication skills sufficient to facilitate clear and accurate information exchanges with customers (verified by a writing test)
Ability to control the pace, flow of the inquiry, and manage call time effectively
Ability to listen to, empathize with customers, and acknowledge their concerns
Ability to gather and document information to determine a customer’s needs, apply problem solving skills, and resolve the inquiry/request effectively
Customer Service Representative-Bilingual/French Speaking Team
By Otter Products, LLC At , Remote From $19 an hour
No Otter Products knowledge or experience is required to answer these questions.
This role is 100% remote
Your stellar French and English speaking, writing, and communications skills
Wholeheartedly assist consumers with warranties while providing a unique, positive, and overall delightful experience.
Cleary and effectively communicate with manager, support staff, IT and peers as needed.
Strong written and verbal communication skills required.
Customer Service Representative Bilingual
By Ventra Health, Inc. At , Remote $18 an hour
Knowledge of the Explanation of Benefits
Provides exceptional customer service to callers. Troubleshoots billing inquiries, explains benefits coverages, and explains course of action and timeframes
One (1) year of customer service experience in a high volume, fast paced environment (Healthcare call center experience preferred)
Knowledge of a variety of insurance plans
Knowledge of ICD-10 and CPT Codes
Strong word processing, spreadsheet, and database software skills
Customer Service Specialist (Bilingual)
By WEX Inc. At , Remote $15.00 - $18.50 an hour
Lead with excellent written and verbal communication skills
Responsible for answering incoming calls and engaging with our customers over the phone
Customize interactions to the individual customer’s personality and situation (remember our customers are on the move; hold-ups delay their success)
Being the one point of contact for problem solving
Utilizing up to 10-15 systems, often multi-tasking with multiple systems on each phone call
Prescribing the fastest and easiest resolution to the problem
Bilingual Customer Service Representative
By Essick Air At , Little Rock, 72209, Ar $17.50 - $21.50 an hour
Manage detailed communication with customer, while maintaining high level of service using active listening and communication.
Maintain a strong knowledge of company products.
Prior customer service experience in a call center environment.
1 year of customer service experience required.
Provide excellent customer service via telephone, email, and online chat.
Maintain professionalism with difficult customers.
Customer Service Representative (Bilingual French)
By Signode Industrial Group At , Tampa, 33637, Fl $20 - $25 an hour
Extensive experience within a fast-paced customer service environment is preferred or minimum 5 years Customer Service experience.
Health, Dental, and Vision insurance
Employee Stock Purchase Plan, Wellness Plan, Career path options
Scholarship program for children of full-time employees
Personalized discounts, savings, rewards program, and more!
Bilingual/French (ability to read, write, and speak).
Customer Service Representative - Bilingual English And Spanish
By DialAmerica At , Port Richey, 34668
Delivering superior service identifying and resolving customers’ issues using problem-solving skills
Continually maintaining a working knowledge of our clients’ products, services and promotions
Verbal and written communication skills required in both English and Spanish
Working knowledge of Windows-based software
Experience working in a Customer Service related field or call center environment, a plus
Here’s just some of what we have to offer:
Customer Service Representative - Bilingual
By Uline At , Braselton, 30517 $23 - $27 an hour
Provide knowledgeable answers to questions about products, pricing and availability.
High school diploma or equivalent with 2+ years of relevant experience. Bachelor's degree preferred.
Desire to provide the best possible experience for our customers.
Tuition Assistance Program that covers professional continuing education.
Guide and process customer orders and inquiries in a fast-paced environment using world-class technology.
Communicate with customers via phone, email and chat.
Bilingual Remote Healthcare Customer Service Representative
By Revenue Enterprises, LLC At , $35,360 - $43,680 a year
Starting Pay Range: $17.00- $21.00 per hour (based on experience and skillset) plus monthly bonus opportunities ($80-$360)
Location: Full time remote, or In-Office options available. Mandatory 1 day In-Office orientation at the Denver/Aurora Office
Using empathy and fantastic listening, verbal, and written communication skills to help patients and their families understand their bill
Continuously improving, with supportive coaching / feedback from your manager and team leads and ongoing training via lunch and learn sessions
Work from home opportunity with modified in-office work options available for those who like the "office" setting
Shift: M-F 8:00am – 5:00pm MST (slight variations based on client needs)
Bilingual Customer Service Representative
By Credit Acceptance At , $18 - $20 an hour
Intuitive with the ability effectively offer options to better benefit the consumer needs.
Experience in the finance or automotive industry.
Experience in any position where you had to demonstrate excellent communication skills.
Manage your time effectively and adhere to attendance guidelines and complete work tasks in a timely manner.
Actively listen and have effective communication skills.
Seek, retain, and share knowledge to help consumers resolve requests and understand the functions of other departments.
Bilingual Overnight Customer Service Representative
By TaskUS At , El Paso
Manage and maintain a test lab of devices running services to be used for reproducing customer issues.
Contribute to Knowledge Base via technical and process support documentation
Demonstrated skill using the Microsoft Office suite, with moderate-level expertise in Excel required.
In addition to our truly #Ridiculous culture, you’ll enjoy benefits like:
Research and resolve issues reported by the client's end-users via phone, email, and chat support.
Document all information on customer interaction according to standard operating procedures.
Bilingual, Spanish-Speaking Customer Service Representative
By EF Educational Tours At , Denver, 80202 $45,000 a year
Manage and resolve multiple high-priority responsibilities on a daily basis
Excellent with time management and can quickly and correctly move through tasks
Collaborate within regional teams to perform day-to-day account maintenance to ensure a beautiful customer experience
Skilled at problem-solving and multi-tasking with an eye for detail
A lifelong learner who believes in the power of experiential education
Clearly and concisely command inbound phone, online chat & email communication
Bilingual Customer Service Advocate Ii
By BlueCross BlueShield of South Carolina At , Columbia
Responds to, research and/or assists with priority inquiries and special projects as required by management.
Provides feedback to management regarding customer problems, questions and needs.
Maintains accurate records on complaints and/or other customer comments and makes recommendations for changes to management.
Follows through on complaints until resolved or reports to management as needed.
Maintains basic knowledge of quality work instructions and company policies.
1 year of claims processing or customer service experience OR bachelor's degree in lieu of work experience.
Bilingual (English/Spanish) Customer Service Representative - Remote In Pacific Or Mountain Time Zone
By Optum At , Las Vegas, 89102
1+ years of work experience
Ability to maintain confidentiality and adhere to HIPAA requirements
Experience with Microsoft Word, Microsoft Excel and Outlook (create/edit/save/send documents, spreadsheets and correspondence)
Experience working in the health care industry
Experience working with Medicaid or Medicare
Experience working in a customer retention focused role
Remote Bilingual Customer Service Representative, Member Services
By MVP Health Care At ,
Develops a comprehensive understanding of all lines of business. Has the technical skills required to be able to perform task efficiently.
Strong problem solving ability with effective oral and written communication skills
Have strong interpersonal skills and exhibit good judgment
Demonstrated excellent customer service skills including superior accountability and follow through
Demonstrated PC skills using Microsoft applications
Bilingual (Spanish speaking) excellent telephone/communication skills
Bilingual Customer Service Representative (Remote) - Md, Va, & De Candidates Only
By Evolent Health At , $18 an hour
Handle and process customer complaints/ grievances while applying appropriate conflict management skills to de-escalate potentially stressful situations.
Knowledge of managed care, Commercial, Marketplace, Medicaid and/or Medicare programs; knowledge of medical policy benefits and exclusions.
Continue to prioritize the employee experience and achieved a 90% overall engagement score on our employee survey in May 2022.
{Bilingual in Spanish & English – validated via Language Qualification Assessment}
1 year call center experience
Strong active listening skills, confident responsiveness that maintains the organization's integrity.
Remote Bilingual Customer Service Representative, Member Services
By MVP Health Care At , Schenectady, 12305
MVP offers a competitive benefits package, tuition reimbursement program and paid time off!
Develops a comprehensive understanding of all lines of business. Has the technical skills required to be able to perform task efficiently.
Strong problem solving ability with effective oral and written communication skills
Have strong interpersonal skills and exhibit good judgment
Demonstrated excellent customer service skills including superior accountability and follow through
Demonstrated PC skills using Microsoft applications
Bilingual Sales Representative Jobs
By Nebraska Furniture Mart At , Kansas City, 66111, Ks $44,000 - $159,000 a year
Inclusive culture – Because everyone who works or shops at NFM should feel right at home
Be Positive: Be a go-getter! Make a positive first impression
Connect: Create lasting relationships with customers and build your referral pipeline
Be the Expert: Know your customers, know your products – find the perfect fit
Play your Part: Maintain order accuracy
Leave your Mark: Create customers for life
Bilingual Customer Service Associate
By Farmers Insurance Group At , , Tx
Remote Contact Center Experience preferred.
You take inbound calls from the comfort of your home, and we offer a wide variety of shifts.
Maintains job knowledge through intermittent training/learning and incorporates new information into daily tasks.
Strong verbal communication and listening skills.
Proficient in English written and verbal communication skills.
Typing Skills: 30 WPM, with 90% Accuracy, required.

Are you a people person with a passion for customer service? Do you have a knack for problem-solving and a desire to help others? We are looking for a Bilingual Customer Service Representative to join our team! You will be responsible for providing excellent customer service to our clients in both English and Spanish. If you are looking for an opportunity to make a difference and grow your career, this is the job for you!

Overview:

Bilingual Customer Service Representatives are responsible for providing excellent customer service to customers in both English and a second language. They must be able to communicate effectively with customers in both languages, as well as provide accurate information and solutions to customer inquiries.

Detailed Job Description:

Bilingual Customer Service Representatives are responsible for providing excellent customer service to customers in both English and a second language. They must be able to communicate effectively with customers in both languages, as well as provide accurate information and solutions to customer inquiries. They must be able to handle customer complaints and inquiries in a professional manner, and must be able to work in a fast-paced environment. Bilingual Customer Service Representatives must also be able to work with a variety of computer systems and software programs.

What is Bilingual Customer Service Representative Job Skills Required?

• Excellent communication skills in both English and a second language
• Excellent customer service skills
• Ability to work in a fast-paced environment
• Ability to handle customer complaints and inquiries in a professional manner
• Knowledge of computer systems and software programs
• Ability to multitask

What is Bilingual Customer Service Representative Job Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Fluency in both English and a second language
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment
• Ability to handle customer complaints and inquiries in a professional manner

What is Bilingual Customer Service Representative Job Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of computer systems and software programs
• Knowledge of applicable laws and regulations
• Knowledge of customer service techniques

What is Bilingual Customer Service Representative Job Experience?

• Previous customer service experience
• Previous experience working in a bilingual environment

What is Bilingual Customer Service Representative Job Responsibilities?

• Respond to customer inquiries in both English and a second language
• Provide accurate information and solutions to customer inquiries
• Handle customer complaints and inquiries in a professional manner
• Maintain customer records and update customer information
• Follow up with customers to ensure satisfaction
• Work with a variety of computer systems and software programs