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Bilingual Customer Service Representative Jobs in Georgia

Customer Service Representative - Bilingual
By Uline At , Braselton, 30517 $23 - $27 an hour
Provide knowledgeable answers to questions about products, pricing and availability.
High school diploma or equivalent with 2+ years of relevant experience. Bachelor's degree preferred.
Desire to provide the best possible experience for our customers.
Tuition Assistance Program that covers professional continuing education.
Guide and process customer orders and inquiries in a fast-paced environment using world-class technology.
Communicate with customers via phone, email and chat.
Bilingual Customer Service Advocate Ii
By BlueCross BlueShield of South Carolina At , Columbia
Responds to, research and/or assists with priority inquiries and special projects as required by management.
Provides feedback to management regarding customer problems, questions and needs.
Maintains accurate records on complaints and/or other customer comments and makes recommendations for changes to management.
Follows through on complaints until resolved or reports to management as needed.
Maintains basic knowledge of quality work instructions and company policies.
1 year of claims processing or customer service experience OR bachelor's degree in lieu of work experience.

Are you a people person with a passion for customer service? Do you have a knack for problem-solving and a desire to help others? We are looking for a Bilingual Customer Service Representative to join our team! You will be responsible for providing excellent customer service to our clients in both English and Spanish. If you are looking for an opportunity to make a difference and grow your career, this is the job for you!

Overview:

Bilingual Customer Service Representatives are responsible for providing excellent customer service to customers in both English and a second language. They must be able to communicate effectively with customers in both languages, as well as provide accurate information and solutions to customer inquiries.

Detailed Job Description:

Bilingual Customer Service Representatives are responsible for providing excellent customer service to customers in both English and a second language. They must be able to communicate effectively with customers in both languages, as well as provide accurate information and solutions to customer inquiries. They must be able to handle customer complaints and inquiries in a professional manner, and must be able to work in a fast-paced environment. Bilingual Customer Service Representatives must also be able to work with a variety of computer systems and software programs.

What is Bilingual Customer Service Representative Job Skills Required?

• Excellent communication skills in both English and a second language
• Excellent customer service skills
• Ability to work in a fast-paced environment
• Ability to handle customer complaints and inquiries in a professional manner
• Knowledge of computer systems and software programs
• Ability to multitask

What is Bilingual Customer Service Representative Job Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Fluency in both English and a second language
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment
• Ability to handle customer complaints and inquiries in a professional manner

What is Bilingual Customer Service Representative Job Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of computer systems and software programs
• Knowledge of applicable laws and regulations
• Knowledge of customer service techniques

What is Bilingual Customer Service Representative Job Experience?

• Previous customer service experience
• Previous experience working in a bilingual environment

What is Bilingual Customer Service Representative Job Responsibilities?

• Respond to customer inquiries in both English and a second language
• Provide accurate information and solutions to customer inquiries
• Handle customer complaints and inquiries in a professional manner
• Maintain customer records and update customer information
• Follow up with customers to ensure satisfaction
• Work with a variety of computer systems and software programs