Register
Recruit Create CV

Bilingual Customer Service Representative Jobs in Iowa

Customer Support Representative, Bilingual - Remote
By Etix, Inc. At , Remote
Previous remote experience is a plus
Previous call center experience (minimum 6 months) is required
Demonstrated excellent written and verbal communication skills
Provide professional and prompt service to Etix patrons.
This position requires heavy computer and phone work.
Equipment is provided by Etix, although candidates must provide a strong dedicated internet connection and a quiet working environment.
Customer Service Representative, Customer Experience (Bilingual English/Spanish)
By Patagonia, Inc At , Remote $20 an hour
Partner with the customer and Patagonia team to remedy customer concerns and deliver the best experience possible
Complete training (both virtual and in-person), to develop skills required to ensure successful and excellent customer service.
Solid organizational and prioritization skills, with the ability to fulfill commitments, remaining reliable, punctual, and on-time.
Strong written and verbal communication skills in both English and Spanish languages
Minimum of 1+ years’ experience working in a customer service environment
Proven ability to drive amazing customer experiences
Bilingual Remote Healthcare Customer Service Representative
By Revenue Enterprises At , Remote $35,360 - $43,680 a year
Starting Pay Range: $17.00- $21.00 per hour (based on experience and skillset) plus monthly bonus opportunities ($80-$360)
Location: Full time remote, or In-Office options available. Mandatory 1 day In-Office orientation at the Denver/Aurora Office
Using empathy and fantastic listening, verbal, and written communication skills to help patients and their families understand their bill
Continuously improving, with supportive coaching / feedback from your manager and team leads and ongoing training via lunch and learn sessions
Experience in customer service and/or healthcare preferred
Advanced beginner to Intermediate skills in the Microsoft Suite (Outlook, Word, and Excel)
Bilingual Spanish Customer Service Representative
By Cognosante, LLC At , Remote $16.20 - $20.00 an hour
High School diploma or General Educational Development (GED) certificate
A minimum of two years call center customer service experience
Oral and written communication skills sufficient to facilitate clear and accurate information exchanges with customers (verified by a writing test)
Ability to control the pace, flow of the inquiry, and manage call time effectively
Ability to listen to, empathize with customers, and acknowledge their concerns
Ability to gather and document information to determine a customer’s needs, apply problem solving skills, and resolve the inquiry/request effectively
Bilingual Customer Service Representative
By Essick Air At , Little Rock, 72209, Ar $17.50 - $21.50 an hour
Manage detailed communication with customer, while maintaining high level of service using active listening and communication.
Maintain a strong knowledge of company products.
Prior customer service experience in a call center environment.
1 year of customer service experience required.
Provide excellent customer service via telephone, email, and online chat.
Maintain professionalism with difficult customers.
Customer Service Representative (Bilingual French)
By Signode Industrial Group At , Tampa, 33637, Fl $20 - $25 an hour
Extensive experience within a fast-paced customer service environment is preferred or minimum 5 years Customer Service experience.
Health, Dental, and Vision insurance
Employee Stock Purchase Plan, Wellness Plan, Career path options
Scholarship program for children of full-time employees
Personalized discounts, savings, rewards program, and more!
Bilingual/French (ability to read, write, and speak).
Customer Service Representative-Bilingual/French Speaking Team
By Otter Products, LLC At , Remote From $19 an hour
No Otter Products knowledge or experience is required to answer these questions.
This role is 100% remote
Your stellar French and English speaking, writing, and communications skills
Wholeheartedly assist consumers with warranties while providing a unique, positive, and overall delightful experience.
Cleary and effectively communicate with manager, support staff, IT and peers as needed.
Strong written and verbal communication skills required.
Customer Service Representative Bilingual
By Ventra Health, Inc. At , Remote $18 an hour
Knowledge of the Explanation of Benefits
Provides exceptional customer service to callers. Troubleshoots billing inquiries, explains benefits coverages, and explains course of action and timeframes
One (1) year of customer service experience in a high volume, fast paced environment (Healthcare call center experience preferred)
Knowledge of a variety of insurance plans
Knowledge of ICD-10 and CPT Codes
Strong word processing, spreadsheet, and database software skills
Customer Service Specialist (Bilingual)
By WEX Inc. At , Remote $15.00 - $18.50 an hour
Lead with excellent written and verbal communication skills
Responsible for answering incoming calls and engaging with our customers over the phone
Customize interactions to the individual customer’s personality and situation (remember our customers are on the move; hold-ups delay their success)
Being the one point of contact for problem solving
Utilizing up to 10-15 systems, often multi-tasking with multiple systems on each phone call
Prescribing the fastest and easiest resolution to the problem

Are you a people person with a passion for customer service? Do you have a knack for problem-solving and a desire to help others? We are looking for a Bilingual Customer Service Representative to join our team! You will be responsible for providing excellent customer service to our clients in both English and Spanish. If you are looking for an opportunity to make a difference and grow your career, this is the job for you!

Overview:

Bilingual Customer Service Representatives are responsible for providing excellent customer service to customers in both English and a second language. They must be able to communicate effectively with customers in both languages, as well as provide accurate information and solutions to customer inquiries.

Detailed Job Description:

Bilingual Customer Service Representatives are responsible for providing excellent customer service to customers in both English and a second language. They must be able to communicate effectively with customers in both languages, as well as provide accurate information and solutions to customer inquiries. They must be able to handle customer complaints and inquiries in a professional manner, and must be able to work in a fast-paced environment. Bilingual Customer Service Representatives must also be able to work with a variety of computer systems and software programs.

What is Bilingual Customer Service Representative Job Skills Required?

• Excellent communication skills in both English and a second language
• Excellent customer service skills
• Ability to work in a fast-paced environment
• Ability to handle customer complaints and inquiries in a professional manner
• Knowledge of computer systems and software programs
• Ability to multitask

What is Bilingual Customer Service Representative Job Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Fluency in both English and a second language
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment
• Ability to handle customer complaints and inquiries in a professional manner

What is Bilingual Customer Service Representative Job Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of computer systems and software programs
• Knowledge of applicable laws and regulations
• Knowledge of customer service techniques

What is Bilingual Customer Service Representative Job Experience?

• Previous customer service experience
• Previous experience working in a bilingual environment

What is Bilingual Customer Service Representative Job Responsibilities?

• Respond to customer inquiries in both English and a second language
• Provide accurate information and solutions to customer inquiries
• Handle customer complaints and inquiries in a professional manner
• Maintain customer records and update customer information
• Follow up with customers to ensure satisfaction
• Work with a variety of computer systems and software programs