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Application Support Technical Lead Jobs

Technical Analyst Iii, Application & Infrastructure Support
By Sutter Health At , Sacramento $42.98 - $64.47 an hour
Expert knowledge of assisting in the development of processes and procedures.
Expert knowledge and understanding of information technology concepts.
Set priorities which accurately reflect the relative importance of job responsibilities and prioritize assignments to complete work in a timely manner.
Equivalent experience will be accepted in lieu of the required degree or diploma.
This position is work from home eligible.
There will be after-hours on-call support on a rotational basis (1 week, every 4-6 weeks after 6 months of employment).
Technical Support Team Lead
By Colorado Judicial Branch At , Denver $6,936 - $9,596 a month
Click here for information on employee benefits.
Protects constitutional and statutory rights and liberties
Provides fair, timely and constructive resolution of cases
Facilitates victim and community reparation
Office of the State Court Administrator
*Please note we are unable to provide H1B visa sponsorship*
Lead Technical Support Technician(Onsite)
By Prudent Technologies and Consulting, Inc. At Houston, TX, United States
Utilize knowledge bases and other resources to find solutions and workarounds.
Act as a subject matter expert in specific areas and provide knowledge transfer to other team members.
Handle more advanced technical issues that cannot be resolved at the tier 1 level.
Investigate and troubleshoot complex technical problems reported by customers.
Collaborate with Tier 3 and Tier 4 technicians to resolve escalated issues.
Install, configure, and maintain software and hardware components.
Technical Lead Pharmacy Application Development
By Maxor National Pharmacy Services, LLC At United States
Excellent planning, organizational, and time management skills
Project management skills. Demonstrated ability to push projects over the finish line with sound using the agile software development methodology.
Bachelor’s degree in Computer Information Systems, Computer Science Business Management, or similar discipline from an accredited college or university
10-15 years for System design skills experiences in large scale enterprise software development as a technical lead or senior engineer
Bachelor’s degree in Computer Information Systems, Computer Science Business Management, or similar discipline from an accredited college or university preferred
3-5 years of experiences leading small team of software engineers
Lead Technical Support Engineer Rocky Mountains
By INNIO Group At Colorado, United States
Remotely program engine control units as requested by channel partners for replacements, CM&U upgrades and overhauls
Self-Starter: willingness to work remotely
Focused role for support of customers in power generation applications
Coordinate the return of parts from the field for analysis
Provide technical data and information to channel partners and customers
Enter quality issues in the QC tools and participate in review meetings
Application Support Specialist/ Technical Support Engineer
By CRG At Cary, NC, United States
Experience with HL7 interfacing protocol (preferably Corepoint or Rhapsody)
Document and navigate knowledge base to pull previously documented troubleshoots for similar matters
Experience working in a Help Desk Role providing level II support (or higher)
Experience working with Microsoft Server
Experience working in healthcare a plus!
Working with SQL (SQL query language/ SQL Server)
Team Lead, Application Support
By iController At , Remote $92,000 - $140,000 a year
Prior experience working in a Project Management role is a plus
Supports team manager and performs management duties, including managing and triaging cases that are assigned to team queues.
5+ years of relevant experience in a fast-paced, product-centric environment ideal
Possess communication, organization, and coordination skills, with the ability to effectively handle multiple complex issues simultaneously.
Prior experience working as a Business Analyst is a plus
Paid Parental Leave: To promote parent-child bonding and increase gender equity at home and in the workplace.
Application Support Lead (Remote)
By First American Financial Corporation At , Idaho Falls, Id $24.76 - $33.89 an hour
Job Typically manages a work group with responsibility for project outcomes.
Manages a team of technical team members
Creates and maintains knowledge base articles relating to identified issues.
Maintains a current level of technical knowledge of relevant products and support policies to provide accurate solutions to customers.
Proven excellent customer service skills.
Knowledge and demonstration of ability to lead diverse technical team
Americas Application Support Services Lead - The Cigna Group - Hybrid
By The Cigna Group At , Morris Plains, 07950, Nj

GENERAL PURPOSE: The Americas Support Services Lead will be responsible for the oversight of day to day activities of the application production support and infrastructure teams based in the ...

Technical Application Support Specialist
By Decisions At Virginia Beach, VA, United States
Take detailed notes and record events/problems in the appropriate knowledge base
Schedule and coordinate meetings to review and solve customer issues.
Maintain consistent communication with customers for open issues
Talk clients through a series of actions, either via phone, email or chat, until they’ve solved a technical issue
Properly escalate unresolved issues to appropriate internal teams (e.g. software developers)
Take note of customer resources/tools and install and test them locally to aid in the troubleshooting endeavor
Team Lead, Application Support
By Billtrust At United States
Prior experience working in a Project Management role is a plus
Supports team manager and performs management duties, including managing and triaging cases that are assigned to team queues.
5+ years of relevant experience in a fast-paced, product-centric environment ideal
Possess communication, organization, and coordination skills, with the ability to effectively handle multiple complex issues simultaneously.
Prior experience working as a Business Analyst is a plus
Paid Parental Leave: To promote parent-child bonding and increase gender equity at home and in the workplace.
Technical Support Team Lead
By monday.com At New York, United States
Provide timely feedback geared towards team member enhanced performance, teamwork technical skills and overall impact
2+ years of experience in managing a technical team
Experience with client facing organizations. Should be familiar with customer success and customer support
Excellent team player with strong leadership skills
Member of a global team and proven experience in cross cultural environments
Must be detail oriented and have strong technical skills
Technical Support Team Lead
By Kitcheck At , Remote
Manage a group of 3 - 5 Tech Support engineers
Ensure team compliance with all regulatory requirements (including correct handling of sensitive data)
Work with the Technical Support Manager to develop the team through hiring, coaching, and continuous improvement.
5+ years of professional work experience; (client facing and/or experience in the healthcare industry a plus)
4+ years of technical support and/or customer support experience, ideally for external customers
2+ years experience managing direct reports or project teams of 3 or more people
Technical Support Team Lead
By monday.com At Denver, CO, United States
Provide timely feedback geared towards team member enhanced performance, teamwork technical skills and overall impact
2+ years of experience in managing a technical team
Experience with client facing organizations. Should be familiar with customer success and customer support
Excellent team player with strong leadership skills
Member of a global team and proven experience in cross cultural environments
Must be detail oriented and have strong technical skills

Are you looking for an exciting opportunity to lead a team of Application Support professionals? We are seeking an experienced Technical Lead to join our team and provide technical leadership and guidance to our Application Support team. You will be responsible for ensuring the successful delivery of support services, providing technical guidance and expertise, and ensuring that our applications are running optimally. If you have the skills and experience to take on this challenge, we want to hear from you!

Application Support Technical Lead Job Description The Application Support Technical Lead is responsible for providing technical leadership and support for the organization’s applications. This includes providing technical guidance and support to the application development and support teams, as well as troubleshooting and resolving application issues. The Application Support Technical Lead will also be responsible for developing and maintaining application documentation, and ensuring that the applications are running optimally.

What is Application Support Technical Lead Skills Required?

• Strong technical knowledge of application development and support
• Excellent problem-solving and troubleshooting skills
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Strong organizational and time management skills
• Ability to work under pressure and meet deadlines

What is Application Support Technical Lead Qualifications?

• Bachelor’s degree in Computer Science, Information Technology, or related field
• 5+ years of experience in application development and support
• Experience with web technologies such as HTML, CSS, JavaScript, and SQL
• Experience with application development frameworks such as .NET and Java
• Experience with databases such as Oracle, SQL Server, and MySQL

What is Application Support Technical Lead Knowledge?

• Knowledge of software development life cycle
• Knowledge of