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Analyst Workforce Systems Optimization Jobs

Workforce Analyst Jobs
By Russell Tobin At United States
4+ years of experience within workforce management, workforce analysis, or similar
Proven experience as a Workforce Analyst or similar role, with a focus on timekeeping systems and hourly workforce management.
Process Improvement: Identify opportunities for streamlining and automating workforce management processes to increase efficiency and reduce errors.
Strong proficiency in Workday timekeeping and workforce management systems.'
Training and Support: Provide training and support to managers and employees on timekeeping systems and best practices.
Direct experience with Workday Workforce scheduling
Vp-Integrated Contact Center Operations & Workforce Optimization (Exempt)
By Mercy At , St. Louis, 63141
Strong project management skills; organized with meticulous attention to detail.
Major budget creation and management including long-range planning
Minimum of 5 years operational leadership experience
Multi-site leadership experience is a must.
Working knowledge of Contact Center technology such as IVR, telephony, RPA, and Natural Language Understanding
Ability to effectively manage multiple projects, schedules and needs to meet shifting
Workforce Analyst Jobs
By U.S. Department of Labor At Washington, United States
Requires a probationary period if the requirement has not been met.
minimum qualifications (52 weeks equivalent to the next lower grade in federal service).
Provide oral briefings and personal assistance in defining problems and planning studies to aid in developing and examining policy proposals.
Prepare or develop written replies, reports and analyses regarding policy and guidance on workforce development matters.
Organize, arrange for, and facilitate conferences/meetings to provide expert information and guidance to contractors.
Serve on a broad range of projects for various evaluations, pilots/demonstration and research grants or contracts.
Business Systems Analyst - Workforce Committment Office - Remote
By University of California Office of the President At , Oakland, 94607 $77,600 - $140,400 a year

For UCOP internal applicants, please login to the internal candidate gateway at:

UC OFFICE OF THE PRESIDENT

Vp-Integrated Contact Center Operations & Workforce Optimization (Exempt)
By Mercy At , St. Louis, 63141, Mo
Strong project management skills; organized with meticulous attention to detail.
Major budget creation and management including long-range planning
Minimum of 5 years operational leadership experience
Multi-site leadership experience is a must.
Working knowledge of Contact Center technology such as IVR, telephony, RPA, and Natural Language Understanding
Ability to effectively manage multiple projects, schedules and needs to meet shifting
Workforce Optimization Data Analyst (Remote) ($70000.00 - $80000.00 / Year)
By Talentify.io At United States
Bachelor's degree or equivalent in Statistics, Mathematics, Economics, Finance, & Quantitative Psychology, or Workforce Management
Industry experience preferred: Healthcare, Finance, Education, Retail, and/or Call Center
Communicating with stakeholders to understand data content and business requirements
2+ years related experience in productivity & efficiency analysis
Must have expert knowledge in MS Office suite - specifically within Excel with Macros and
Supports in exploring data within one to two files to determine trends and relationships between variables
Optimization Analyst (Nyc/La/Miami)
By Duetti At New York, NY, United States
Lead the execution, monitoring and adaptations of various optimization strategies by deploying various internal and external resources.
Design and measure experiments quickly in an iterative fashion.
Ability to build testing frameworks, analyze raw data, and derive key insights in a dynamic work environment.
Workforce Analyst Jobs
By IGS Energy At Ohio, United States
Skilled in Workforce Management terminology and processes
Experience with scheduling, forecasting, and Workforce Management or Dialer software desired.
Responsible for PTO Management & Attendance Tracking to ensure smooth operating for Solutions Center & Specialists
Administer, maintain, and update Workforce Management software.
Must be self-directed, have initiative and critical thinking skills, to manage numerous projects and tasks simultaneously.
Daily analysis of call volume, real time monitoring, planning, forecasting and staffing requirements for the department.
Workforce Analyst - Ingramspark
By Ingram Content Group At La Vergne, TN, United States
3 years of experience with call center technology, which may include workforce planning, transaction management, or call monitoring systems
Manages shift responsibility scheduling for the client services team based on support volume and agent skillsets
Bachelor’s degree in business operations or equivalent year-for-year experience
1 year of successful forecasting, scheduling, and planning experience
Ingram experience and/or book industry experience
Discounted offers to self-publish with IngramSpark®!
Workforce Analyst Jobs
By Oklahoma State Department of Health At Oklahoma County, OK, United States
Knowledge of workforce analysis principles and tools, as well as project management approaches, tools, and project lifecycle phases.
Knowledge, Skills, Abilities And Competencies
Data Management Systems: Understanding of data management systems and databases, such as SQL databases, for storing, organizing, and retrieving workforce-related data.
Statistical Analysis Software: Familiarity with statistical analysis software like SPSS, R, or Python for advanced statistical analysis of workforce data.
Microsoft Power App Suite: Proficiency in or initiative to learn Microsoft Power Apps is desirable for the Workforce Analyst position.
Ability to create and present material clearly and concisely, both orally and in writing.
Workforce Optimization Data Analyst (Remote)
By Pearson At Springfield, IL, United States
Bachelor's degree or equivalent in Statistics, Mathematics, Economics, Finance, & Quantitative Psychology, or Workforce Management
Industry experience preferred: Healthcare, Finance, Education, Retail, and/or Call Center
Experience working with Workforce Management Software, specifically Teleopti
Must have excellent organizational and time management skills
Communicating with stakeholders to understand data content and business requirements
2+ years related experience in productivity & efficiency analysis
Workforce Optimization Data Analyst (Remote)
By Pearson At Raleigh, NC, United States
Bachelor's degree or equivalent in Statistics, Mathematics, Economics, Finance, & Quantitative Psychology, or Workforce Management
Industry experience preferred: Healthcare, Finance, Education, Retail, and/or Call Center
Experience working with Workforce Management Software, specifically Teleopti
Must have excellent organizational and time management skills
Communicating with stakeholders to understand data content and business requirements
2+ years related experience in productivity & efficiency analysis
Workforce Optimization Data Analyst (Remote)
By Pearson At Columbus, OH, United States
Bachelor's degree or equivalent in Statistics, Mathematics, Economics, Finance, & Quantitative Psychology, or Workforce Management
Industry experience preferred: Healthcare, Finance, Education, Retail, and/or Call Center
Experience working with Workforce Management Software, specifically Teleopti
Must have excellent organizational and time management skills
Communicating with stakeholders to understand data content and business requirements
2+ years related experience in productivity & efficiency analysis
Workforce Analyst Jobs
By Coach At Jacksonville, FL, United States
Communicate identified intraday risks to management
Ability to communicate well, both written and verbally, to all levels of management
Strong knowledge of contact center operations; NICEinContact and Salesforce experience
Strong analytical skills with the ability to analyze and interpret complex data
Strong organizational skills with ability to meet deadlines in an environment of constantly changing priorities
Experience with call center technology and software, including ACD, WFM, and CRM systems
Workforce Analyst Jobs
By Advisor Group At , Saint Petersburg, 33702, Fl
2 – 4 years' experience with work force management systems & tools
Call Center management and operations experience
3 – 5+ years' experience in Call Center management and operations
Processes management requests for modifications of scheduling events (meetings / training, etc.)
Provide ad-hoc reports for contact center related data and analyze data to make recommendations to management
Experience modelling with Power Pivot / Power BI – Strong DAX knowledge and complex model creation
Business Systems Analyst, Workforce Reporting & Analytics
By Tesla At , Fremont, Ca
Work with HR teams on policy audits, change management for system updates.
Work closely with HR and managers on training needs, enhancement requests, new hire orientation training improvements.
Experienced with business process reviews, documentation and improvements through automation, system enhancements.
3 years+ of Kronos/ UKG systems experience with reporting, configuration, and administration of the system.
Advance knowledge of Kronos Timekeeping system and leave administration a plus
Hands on experience with SQL queries, SSRS, My SQL, Tableau and other reporting/ integration tools.
Workforce Systems Analyst Jobs
By Seattle Childrens Hospital At , Seattle, Wa $81,619 - $122,429 a year
Please note: This is a limited-term assignment. Estimated completion August 2024.
Min to Max Hourly Salary
Min to Max Annual Salary
The union pay ranges can be found on the Seattle Children's website here: WSNA - UFCW
Disclaimer for Out of State Applicants
Business Systems Analyst, Workforce Management
By Tesla At , Austin, Tx
Work with HR teams on policy audits, change management for system updates.
Work closely with HR and managers on training needs, enhancement requests, new hire orientation training improvements.
Min. 3 years of Kronos/ UKG systems experience with configuration and administration of the system.
Advance knowledge of Kronos Timekeeping system and leave administration a plus
Experience with SQL queries a plus
Excellent communication skills to work with various levels of end users
Workforce Analyst Jobs
By Coach At , Jacksonville, 32246, Fl $55,000 - $58,500 a year
Communicate identified intraday risks to management
Ability to communicate well, both written and verbally, to all levels of management
Strong knowledge of contact center operations; NICEinContact and Salesforce experience
Strong analytical skills with the ability to analyze and interpret complex data
Strong organizational skills with ability to meet deadlines in an environment of constantly changing priorities
Experience with call center technology and software, including ACD, WFM, and CRM systems
Labor Optimization Analyst Jobs
By Shake Shack At New York, NY, United States
3+ years of experience in a range of analytics, data science, predictive modeling
3+ years experience solving business problems through analytics
Strong interpersonal and communication skills
Experience in Python or R
Depth of knowledge in Tableau/Alteryx
Utilize data and insights to make recommendations for improving labor efficiency and reducing costs

Are you looking for a challenging and rewarding role in Analyst Workforce Systems Optimization? We are looking for a motivated individual to join our team and help us optimize our workforce systems to maximize efficiency and productivity. You will be responsible for analyzing data, developing strategies, and implementing solutions to improve our workforce systems. If you are an analytical thinker with a passion for problem-solving, this is the perfect opportunity for you!

Overview An Analyst Workforce Systems Optimization is responsible for optimizing workforce systems to ensure maximum efficiency and effectiveness. This role requires an understanding of workforce systems, analytics, and data management to ensure that the organization is utilizing the best practices and technologies to maximize the efficiency of its workforce. Detailed Job Description An Analyst Workforce Systems Optimization is responsible for analyzing and optimizing workforce systems to ensure maximum efficiency and effectiveness. This role requires an understanding of workforce systems, analytics, and data management to ensure that the organization is utilizing the best practices and technologies to maximize the efficiency of its workforce. The Analyst will be responsible for developing and implementing strategies to improve workforce systems, as well as providing analysis and recommendations to senior management. The Analyst will also be responsible for monitoring and evaluating the performance of workforce systems, and making recommendations for improvement. Job Skills Required
• Knowledge of workforce systems, analytics, and data management
• Ability to analyze and interpret data
• Ability to develop and implement strategies to improve workforce systems
• Strong problem-solving and critical thinking skills
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
Job Qualifications
• Bachelor’s degree in Business Administration, Human Resources, or a related field
• At least 3 years of experience in workforce systems optimization
• Proficiency in Microsoft Office Suite
• Knowledge of workforce systems, analytics, and data management
• Ability to analyze and interpret data
• Ability to develop and implement strategies to improve workforce systems
Job Knowledge
• Knowledge of workforce systems, analytics, and data management
• Knowledge of workforce optimization strategies
• Knowledge of data analysis and interpretation
• Knowledge of workforce system performance metrics
Job Experience
• At least 3 years of experience in workforce systems optimization
• Experience in developing and implementing strategies to improve workforce systems
• Experience in monitoring and evaluating the performance of workforce systems
• Experience in providing analysis and recommendations to senior management
Job Responsibilities
• Analyze and optimize workforce systems to ensure maximum efficiency and effectiveness
• Develop and implement strategies to improve workforce systems
• Monitor and evaluate the performance of workforce systems
• Provide analysis and recommendations to senior management
• Keep abreast of industry trends and best practices in workforce systems optimization
• Collaborate with other departments to ensure alignment of workforce systems optimization strategies