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Analyst It Support Cts Jobs

It Support Analyst Jobs
By Goodyear At , Tupelo, 38804, Ms
Bachelor’s degree in Computer Science, Information Technology or comparable experience in related field.
Strong communication skills and the ability to work with all levels of the business, employees, consultants, and contractors.
High quality analytical skills, the ability to pay attention to details.
Experience supporting IT applications in a Manufacturing environment a plus.
Working knowledge of Microsoft Office Tools, Microsoft Development tools including VB.Net, Perl, SQL Development.
Demonstratable IT triage, problem solving and diagnostic skills, effective problem solver.
It Customer Support Analyst
By KBR At , Charleston, 29401, Sc
High knowledge of IT operations, responsibilities, processes, and procedures to independently resolve issues
Strong verbal and written skills, including the ability to draft communications and knowledge base articles
Break/fix support for COE (Common Office Environment) software including Microsoft Windows 10, Office 365, and Teams using demonstrated troubleshooting capabilities
Working knowledge of Microsoft server technologies and Dell server hardware
General knowledge to perform high-level network troubleshooting analysis, Cisco knowledge preferred
Stage, prepare and deploy computer, peripherals, and devices to the users
It Support Analyst Jobs
By Primacy At Farmington, CT, United States
Experience with IT service management (ITSM) tools and ticketing systems is desirable.
Follow Information Technology Infrastructure Library (ITIL)-based incident management processes to ensure accurate ticket logging, tracking, and resolution.
Exceptional customer service and communication skills, both verbal and written, to interact with end-users of varying technical abilities.
Maintain and update documentation for IT procedures, troubleshooting steps, and knowledge base articles to facilitate efficient issue resolution and knowledge sharing.
Excellent problem-solving skills with the ability to diagnose and resolve technical issues effectively.
Escalate complex or unresolved issues to senior IT staff, ensuring that problems are addressed promptly and effectively.
Analyst - It Support
By Wesco At , Austin, 78753, Tx $60,800 - $79,000 a year
Identify areas for improvement in IT and raise with IT Management.
1-year experience in providing systems support.
Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
Strong verbal, written, analytical and interpersonal skills.
Create incident ticket for every issue raised.
Pro-active maintenance of warehouse IT systems
It Support Analyst Jobs
By California State University At , , Ca $4,678 - $11,547 a month
Utilize ITSupport Center tools to resolve requests for service (e.g., knowledge management tools, written documentation, procedures, technical manuals, etc.).
Escalate and/or notify assignee and management when requests for service are out of compliance.
Create reports for internal management in order to evaluate vendor performance, determine frequency and type of problems, or determine root cause.
Experience in coordinating resource requirements.
The anticipated salary range is up to $5,204 per month, commensurate with qualifications and experience.
Customer service with computer assistance via telephone, remote control, or on-location.
It Support Analyst Jobs
By Alcority At , Houston, 77027, Tx
Mobile Device Management – enrolling users on corporate mobile devices and BYOD profiles. Direct experience with iPhones is a plus.
Direct experience providing Tier 1 support
Manage end-user software & hardware inventory for company offices; initiate, manage and track necessary purchases with our established 3rd party suppliers.
2 - 4 years of experience in a similar position providing endpoint and infrastructure support.
Outstanding communication skills, including the ability to effectively present information in both technical and non-technical terms.
IT troubleshooting skills: ability to critically think and solve problems independently until escalation may be required.
Analyst, It Station Support (Atl)
By Frontier Airlines, Inc At , Atlanta, 30320, Ga
Experience with workstation and network equipment cable management
Experience with an incident management tracking system.
Serves as an escalation resource for more junior station support personnel, business and IT management.
Flight benefits for you and your family to fly on Frontier Airlines.
Buddy passes for your friends so they can experience what makes us so great.
CompTIA A+ or Network+ Certification (Required)
It Security Support Analyst
By Hirexa Solutions At Tampa, FL, United States
· Document, create knowledge transfer articles, and enrich tickets notes and error logs.
Experience: Candidate experience must include and not limited to:
· Minimum of 4-5-years’ experience in IT support role with concentration on Cybersecurity
· Experience with Active Directory access administrations.
· Experience in Linux, SQL, and SAP access administrations is a plus.
· Knowledge of network, application/infrastructure security concepts, techniques, and tools.
It Support Analyst Jobs
By UCLA At , Los Angeles, Ca

Under general direction of the Desktop Manager of Student Affairs IT, incumbent serves as staff expert on Student Affairs integrated systems and services. Incumbent analyzes complex issues, resolves a ...

Ln Concerts, Venue Support Analyst - It
By Live Nation At , Remote
Minimum 1-year experience supporting PoS systems (preferably Appetize and/or Micros)
Intermediate knowledge of Microsoft Excel, including use of formulas and pivot tables
Experience with food and beverage business operations, ideally multi-location enterprises
Basic familiarity with Accounting practices (can balance finances/inventory, etc.)
HEALTH: Medical, Dental and Vision benefits for you and your family, including Flexible Spending Accounts (FSA) and Health Savings Accounts (HSAs)
Input PoS data: menu items, prices, discounts, employee credentials, venue layouts, etc.
It Support Services Analyst Ii
By County of Santa Cruz At , , Ca

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It Support Analyst Jobs
By Heights Finance Corporation At Greenville, SC, United States
Experience with Citrix and Citrix Management Console is a plus
Perform support and maintenance either remotely or at the customer’s location to resolve problems
Utilize IT knowledgebase as a part of troubleshooting and researching customer issues, and shares
Good understanding of Active Directory and experience performing basic functions such as permissions
Experience performing basic network troubleshooting in an enterprise environment required.
Must be team oriented and have good customer service/communication skills.
It Support Analyst Jobs
By InvisALERT Solutions At West Chester, PA, United States
Maintain a known error database and frequently update Application knowledge base with new features.
1-3 years’ experience in a customer facing role
Excellent verbal and written skills – You will be required to demonstrate this at the interview
Subject matter expert on all Invisalert products
Works directly with customers to resolve moderately complex application issues, services, and assists with updates and maintenance.
Uses discretion to effect timely solution of problems to ensure customer satisfaction, eliminate downtime.
It Support Analyst Jobs
By Marquee Dental Partners - Practice Support Center At , Tampa, Fl
Providing basic training on computer operation and management
Experience with remote desktop applications and help desk software
Traveling to the client’s location or connecting via remote link
Manage users and groups in Office365
Create knowledge articles to assist other IT team members
Minimum of 2 years of IT technical support experience
Administrative Assistant -Cts Jobs
By Memorial Sloan Kettering Cancer Center At New York, NY, United States
An experienced Administrative Assistant who is familiar with working in corporate/healthcare environments.
2+ years of experience as an Administrative Assistant within corporate/healthcare environments.
Pay attention to detail and strong customer service skills.
A highly professional, serious-minded and detail-oriented professional.
Self-motivated and able to work effectively with minimal supervision.
A team player, capable of building strong customer relationships and delivering customer-centric solutions.
It Support Analyst Jobs
By Sun Solar At Springfield, MO, United States
Excellent planning, organizational, and time management skills.
Effectively communicating your insights and plans to cross-functional team members and management.
Working closely with clients, technicians, and managerial staff.
Prioritizing initiatives based on business needs and requirements.
Associate Degree in appropriate field of study and/or 2+ years' IT Support experience, A+ Certified
Fundamental analytical and conceptual thinking skills.
It Support Analyst Jobs
By Red Robin At , Englewood, 80111, Co $23.40 - $32.18 an hour
Experience in IT Support role preferred
Experience supporting business facing applications preferred
Technical knowledge of laptops, tablets, and mobile devices required.
Technical knowledge of Aloha POS hardware and software, Windows operating systems, VMWare, iOS, Cisco routers/switches preferred
Excellent customer service skills required
Analytical thinking and problem solving skills required
Jr. Analyst, It Support, Gbs It
By Hydro At , Phoenix, 85043, Az
Minimum of 1 year work experience in the field of IT Technical Support
Medical, Rx, Dental, Disability, Life Insurance, Flexible Spending Accounts
Retirement Savings Plans with Company Match/Contributions
Degree in Computer Science or someone pursuing a degree in Computer Science or related field.
Acting as Location representative of GBS IT professionals towards location Business Customers for any such computer systems
Installing or participating in installation of computer hardware, operating systems, applications and any other IT infrastructure components used at the location(s)
It Support Analyst Jobs
By Wastequip At , Charlotte, 28211, Nc
Supporting users remotely using VPN, TeamViewer, GoToMeeting, Remote Desktop, and other tools.
Strong communication & influencing skills
Basic knowledge of Windows operating systems, networks, databases and network security concepts and tools is required
Experience with technical solutions such as Microsoft Office, VPN, Printers, VOIP Phones, Outlook/Exchange, etc, is required.
Solid analytical skills to troubleshoot high-level, complex and technical problems.
Excellent organizational skills with ability to team with others to develop and implement complex projects
It Support Analyst - Landmark, Nyc
By Tiffany & Co At , New York, Ny
Manage Teams technologies such as walkie-talkies
Manage the 75 Payment hubs and payment devices
Ensure that incidents and problems are been managed in a timely manner
3-5 years of IT support experience
Excellent verbal and written communication skills and ability to work independently with minimal direction as well as part of a team.
Excellent organizational skills and attention to detail

Are you looking for an exciting opportunity to use your technical skills to help others? We are looking for an Analyst IT Support CTS to join our team and provide technical support to our customers. You will be responsible for troubleshooting hardware and software issues, providing technical advice, and helping customers resolve their technical problems. If you have a passion for technology and a desire to help others, this could be the perfect job for you!

Overview:

Analyst IT Support CTS is responsible for providing technical support to customers and internal staff. This includes troubleshooting hardware and software issues, providing technical advice, and resolving customer complaints.

Detailed Job Description:

Analyst IT Support CTS is responsible for providing technical support to customers and internal staff. This includes troubleshooting hardware and software issues, providing technical advice, and resolving customer complaints. The Analyst IT Support CTS will also be responsible for maintaining and updating customer records, responding to customer inquiries, and providing customer service.

What is Analyst It Support Cts Job Skills Required?

• Excellent customer service skills
• Knowledge of computer hardware and software
• Ability to troubleshoot hardware and software issues
• Ability to communicate technical information to non-technical customers
• Ability to work independently and as part of a team
• Ability to multitask and prioritize tasks
• Knowledge of network systems and protocols

What is Analyst It Support Cts Job Qualifications?

• Bachelor’s degree in Computer Science, Information Technology, or related field
• At least two years of experience in IT support
• A+ certification or equivalent
• Microsoft Certified Professional (MCP) certification or equivalent

What is Analyst It Support Cts Job Knowledge?

• Knowledge of computer hardware and software
• Knowledge of network systems and protocols
• Knowledge of customer service principles and practices
• Knowledge of troubleshooting techniques

What is Analyst It Support Cts Job Experience?

• At least two years of experience in IT support
• Experience in customer service
• Experience in troubleshooting hardware and software issues

What is Analyst It Support Cts Job Responsibilities?

• Provide technical support to customers and internal staff
• Troubleshoot hardware and software issues
• Provide technical advice and resolve customer complaints
• Maintain and update customer records
• Respond to customer inquiries
• Provide customer service