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Key Account Customer Service Rep Jobs

Freelance Account Rep/Customer Success Rep
By Camcorder AI At New York, NY, United States
Proven experience in account management or customer success, preferably in a tech or AI-related industry.
Familiarity with CRM software and project management tools (Asana, hubspot, excel/sheets)
Excellent communication and interpersonal skills.
Strong problem-solving abilities with a customer-centric approach.
Self-driven and able to work effectively in a remote environment.
At least 3 years of customer success experience
Key Account Rep Jobs
By Reebok At Boston, MA, United States
Using strong business acumen and retail math abilities drive the top and bottom-line number for the account.
Knowledge of target consumer, market and competitor trends along with buyer insights to build strategic sales plans.
Agile and confident communication skills with internal and external business partners.
Merchandising and planning skills, and the ability to create merchandise plans based on sell through targets.
Ability to enhance consumer interaction/experience at our retail partners.
Advanced computer skills (Word, Excel, PowerPoint)
Customer Service Account Manager
By Mana Products At New York City Metropolitan Area, United States
Maintain order processing system with accurate dates for both customer-supplied component arrivals and order shipment requirements.
Ensure that weekly and monthly invoice targets are on track. Ensure managers have visibility to updates. Escalate any challenges.
Track customer liabilities and invoice the customer as agreed.
4+ years of work experience a fast-paced customer service or manufacturing environment
Experience with MRP / ERP software
Strong Excel and database skills
Special Order Account Rep
By Staples At , Remote $19 - $22 an hour
Organizational skills with capacity to manage multiple projects simultaneously
2+ years of project management
Manage complex projects which may include multiple destination shipments, kitting/fulfilment, and rush orders
Build relationships with internal teams to provide exceptional customer experience
Collaborate with assigned sales rep(s) on key projects with frequent communication and gain alignment on roles and responsibilities
Partner with finance team to facilitate the billing process and settle billing resolutions
Key Account Rep Jobs
By Ronnoco Coffee At Columbus, OH, United States
Ability to use database management systems or CRM to provide, organize, and track customer information
Some professional sales experience a plus, including cold calling experience
Excellent oral and written communication skills and interpersonal skills and the ability to effectively communicate cross-functionally with all teams
Strong organizational, prioritizing, and multi-tasking skills with the ability to effectively work in a fast-paced environment
Foster existing customer relationships through cold calls, emails, and door-to-door visits
Track order history of accounts and contact those without orders within the past 90 days.
Customer Development Account Rep
By PepsiCo At Twinsburg, OH, United States
Ensure accurate handling of the administration of field communication, pricing accuracy and short pay management
Ensure customers are complying with PBNA contract requirements, ensure communication and alignment of initiatives
Degree: Bachelor’s degree and/or equivalent work experience
Manages daily execution by knowing the business and focusing on the customer
Strong communication skills and collaboration skills with National Customer teams, regions, and HQ teams
Solid capability to manage and prioritize schedule
Key Account Customer Success Specialist
By SparkPlug At San Francisco, CA, United States
You can work remotely and manage your own time effectively
Tech savvy and proficiency in standard communication, collaboration, and task management tools
The position is entirely remote, with regular all-expenses-paid team retreats
Salary range from $70k - $100k, unlimited PTO, competitive health benefits, wellness incentives
You are a personable team player with outstanding verbal and written communication skills
Minimum of 2-5 years of professional experience in SaaS customer success, preferably at early-stage startups
Key Account Director, Food Service
By Diversey, Inc. At , Charlotte, Nc $118,000 - $172,000 a year
3+ years of sales experience minimum in a B2B business development role in the Retail, Food Service, or Facility Management market
They encompass Customer Management relations as well as site-specific locations.
Must be able to present & communicate Diversey Value Propositions to customer senior management.
Contribute to and actively manage Sales funnel - reporting of activity, with sales budgeting, forecasting, and expenses.
3+ years of sales experience minimum in a B2B Business Development role
Proven Business Development experience acquiring & complex customers & delivering results
Customer Service Account Associate - $20.00/Hour
By T-Mobile At , Birmingham, 35022, Al $20 an hour
Provides astounding customer service through effective and timely resolution of various customer inquiries and concerns
Uses resource documentation for reference and the automated and training tools provided to deliver exceptional customer service.
Meets department productivity and quality standards. Appropriately disburses adjustments and account credits in accordance with T-Mobile policy.
Approaches each call with a cando mindset and treats each customer with respect, courtesy, and a genuine desire to help.
At least 18 years of age
Legally authorized to work in the United States
Customer Service Account Associate
By T-Mobile At , Colorado Springs, 80920, Co $20 an hour
1 year of Customer Experience preferred.
Medical, dental and vision benefits
Provides astounding customer service thorough effective and timely resolution of various customer inquiries and concerns
Uses resource documentation for reference and the automated and training tools provided to deliver exceptional customer service.
Meets department productivity and quality standards. Appropriately disburses adjustments and account credits in accordance with T-Mobile policy.
Approaches each call with a cando mindset and treats each customer with respect, courtesy, and a genuine desire to help.
Key Account Solutions Manager -- Food Service Accounts
By Liquid Environmental Solutions At Irving, TX, United States
Knowledge, Skills and Ability Requirements:
Develop enhancements/updates to an existing LES services management program to meet the identified needs of current or prospective customers.
Experience managing accounts in a national sales territory demonstrating strong time and territory planning skills.
Experience and comfort with, and an ability to utilize consultative sales skills.
Work within Company CRM tool to document all sales activity and manage pipeline.
Experience in the creation and execution of annual, quarterly, monthly and weekly sales territory plans.
Virtual - Customer Account Manager Sales Rep - B2B
By Comcast At , Orlando, Fl $14.42 an hour
Retain business customers by mining and growing accounts through solution based selling and account management via the telephone.
Document effectively and accurately conversations and contact information into client management system.
Other duties and responsibilities as assigned.
Make outbound calls to accounts to achieve sales quota metrics.
Prepares sales documentation, activity reports and forecasts, as required.
Creates proposals for customers related to the proposed solution and new sales opportunities.

Are you looking for an exciting opportunity to use your customer service skills in a fast-paced environment? We are looking for a Key Account Customer Service Rep to join our team and provide exceptional customer service to our key accounts. You will be responsible for managing customer relationships, resolving customer inquiries, and ensuring customer satisfaction. If you are a motivated individual with excellent communication and problem-solving skills, this could be the perfect job for you!

Overview A Key Account Customer Service Representative is responsible for providing customer service and support to key accounts. They are the primary point of contact for customers and are responsible for ensuring customer satisfaction. They must be able to handle customer inquiries, resolve customer issues, and provide customer support. Detailed Job Description The Key Account Customer Service Representative is responsible for providing customer service and support to key accounts. They are the primary point of contact for customers and are responsible for ensuring customer satisfaction. They must be able to handle customer inquiries, resolve customer issues, and provide customer support. They must also be able to build and maintain relationships with key accounts. They must be able to identify customer needs and provide solutions. They must also be able to provide feedback to management on customer service issues. Job Skills Required
• Excellent customer service skills
• Excellent communication skills
• Ability to build and maintain relationships
• Ability to identify customer needs and provide solutions
• Ability to provide feedback to management
• Ability to multitask
• Ability to work independently
• Ability to work in a fast-paced environment
Job Qualifications
• Bachelor’s degree in Business Administration or related field
• At least two years of customer service experience
• Knowledge of customer service principles and practices
• Knowledge of customer relationship management (CRM) systems
• Proficiency in Microsoft Office Suite
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of customer relationship management (CRM) systems
• Knowledge of customer service software
Job Experience
• At least two years of customer service experience
• Experience in a customer service role
• Experience in a key account customer service role
Job Responsibilities
• Handle customer inquiries and provide customer support
• Resolve customer issues in a timely manner
• Build and maintain relationships with key accounts
• Identify customer needs and provide solutions
• Provide feedback to management on customer service issues
• Maintain customer records and update customer information
• Monitor customer service trends and recommend improvements